
Tony Nissan
Waipahu, HI
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1,745 Reviews of Tony Nissan
w.hanakahi Jason did an excellent job. Service of my nissan frontier went smoothly . I would recommend any of my family members to come by to get their vehicle s Jason did an excellent job. Service of my nissan frontier went smoothly . I would recommend any of my family members to come by to get their vehicle serviced here. More
Jason Beleno is AWESOME I just wanted to commend your service advisor, Jason Beleno, on a wonderful job today! I am very familiar with the Tony Honda group customer service I just wanted to commend your service advisor, Jason Beleno, on a wonderful job today! I am very familiar with the Tony Honda group customer service and have always been very please with their side and have always wondered if Tony Nissan would be as good. Well today your service advisor has proved that Tony Nissan is just as awesome! I appreciated how quickly the entire staff greeted, serviced and followed up with my Nissan Leaf today! Jason went above and beyond his duties, I'm sure, and had my car done within a couple of hours and even was kind enough to wash my car and charge it a little for me. I was also offered a rental as I was pressed for time since I had 2 recall notices AND was not able to take off work to wait for my car to be serviced. This is THE MAIN reason my family continues to purchase cars from the Tony Group. Your customer service is far more superior than most dealerships and we appreciate all the hard work that is done. Thank you for your wonderful service More
ABSOLUTELY AWESOME! Ryan has been such a great service advisor. He really listens & is informative. Updates me regularly and is always friendly. The service techs go abov Ryan has been such a great service advisor. He really listens & is informative. Updates me regularly and is always friendly. The service techs go above & beyond! More
Buy new vehicle Very friendly, fast service and professional.i like the fact that salesman treated you as a family to Nissan which I bought 3 Nissan and my daughter 2 Very friendly, fast service and professional.i like the fact that salesman treated you as a family to Nissan which I bought 3 Nissan and my daughter 2 with Tony. More
Tony Nissan service My experience at Tony Nissan was efficient and convenient. I liked being able to make my appointment online and see the available days and times. Th My experience at Tony Nissan was efficient and convenient. I liked being able to make my appointment online and see the available days and times. Thank you! More
New car experience! Very friendly and knowledgeable staff especially with Eli when it came to dealing with the new car pricing. Experience also with a very small delivery Very friendly and knowledgeable staff especially with Eli when it came to dealing with the new car pricing. Experience also with a very small delivery but it was resolved very quickly with your staff. Would definitely come back for a third new car at a later date. More
Amazing Experience I had a wonderful experience at Tony Nissan. My initial email inquiry was answered both quickly and thoroughly, followed by an incredible first face t I had a wonderful experience at Tony Nissan. My initial email inquiry was answered both quickly and thoroughly, followed by an incredible first face to face visit with Louise Boria. I felt extremely comfortable due to Louise’s “no pressure” sales technique, which made the process of making a major purchase simple. His in-depth knowledge of Nissan vehicles made my selection process effortless. Tony Nissan had the exact vehicle I was looking for. I would highly recommend Tony Nissan. More
Came in just to look drove off with a new Versa Note My wife purchased a Hyundai last year from Tony's so we went back to see some new cars. We were looking for a smaller car with better mpg, and we fou My wife purchased a Hyundai last year from Tony's so we went back to see some new cars. We were looking for a smaller car with better mpg, and we found what we were looking for in minutes. Our sales person helped us quickly and was determind to get us in the car we wanted even thought the key box wasn't cooperating. We needed the car ASAP and the color and model were at the Milillani lot so we were able to get it that day. It did take us about 10 hours to finish up, but it was Presidents day weekend. Overall, we were very happy with our purchase. More
Buyer beware I was very disappointed with the service I received with the Tony Nissan Service Department. I had literally taken my car in to Lex Brodies the day be I was very disappointed with the service I received with the Tony Nissan Service Department. I had literally taken my car in to Lex Brodies the day before for an issue with my tires, and they told me that while there were no problems, they recommended changing the tires soon. The Tony Nissan Service department the very next day called and said I needed to replace the tires IMMEDIATELY, along with several other very expensive items. I felt extremely pressured and did not feel like I had an opportunity to explore any options. I was so confused, and upset that I agreed to whatever I could afford to get my car back. A few days later I had a friend who is a licensed auto mechanic review the bill/statement, the work that still needed to be done, and my vehicle. When he informed me that I had overpaid by more than DOUBLE what he or comparable mechanics would have quoted me, I felt sick to my stomach. I was also under the impression that my car was under warranty, and was not informed why these services and parts were not part of my warranty. He also informed me that the the pressure to buy new tires was unwarranted given the statement of the wear on the tire tread and that several of the other services could be done incrementally. Now if I do choose to return to Tony Nissan for servicing I will do so with extreme prudence, but I am doubtful that I will return unless absolutely necessary. I will however say that the people that I had spoken to were professional in demeanor (first Ryan and then I believe Chad), so at least Tony Nissan Service has that in its favor. More
New Car Sales Initially I was taking our van in to get serviced. After, we found out the work and money that was needed to have it run safely again, we decided to Initially I was taking our van in to get serviced. After, we found out the work and money that was needed to have it run safely again, we decided to trade it in. Although, I was opting for a certified used car, Carnation helped me find a car I liked and that was in our budget. She was patient with me and my children that day as it was getting late for us. She followed up with with me via the phone on the trade in value on the van and later let me know it would be employee pricing till the end of the month. I decided to make an appointment to look at the cars again. Unfortunately it was busy that day, and she was busy. Luckily Tony was able to help finish the process-which was LONG because he was not given my history up front about what was going on. (My van-which was to be traded in, which cars I was already looking at, my husband was deployed making paper work a little bit tricker, how I would be purchasing the car, etc.) I was so thankful he was patient with me, as this was my first time buying a car. I had several questions, and he was patient and went back and forth to the manager, always in my best interest. I was disappointed that I was quoted $2500 for my trade in and I was only offered $1500. I understand it wasn't employee pricing at the time, but I felt like and still feel like the $2500 quote should be honored. That being said, Tony brought this up to the manager without a problem. It was a long night for both of us, but because he was understanding and had a no pressure attitude, I decided to get the car and finish filling out everything that night. More