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Tony Nissan
Waipahu, HI
1,749 Reviews
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1,749 Reviews of Tony Nissan
November 12, 2015
Salesman High Recommendation . Your salesman (Louie) was truly an exceptional salesman. the opportunity to deal with him before and enjoyed his professional attitude and present . Your salesman (Louie) was truly an exceptional salesman. the opportunity to deal with him before and enjoyed his professional attitude and presentation. A family man. More
by Star1440
Employees Worked With
Overall treating. 100%, Louie Boria
November 05, 2015
I got the car I wanted without hassle Louie got me the car I wanted in the color I wanted. Once I told him that I didn't like the color of the cars on the lot, he took me off site to make Louie got me the car I wanted in the color I wanted. Once I told him that I didn't like the color of the cars on the lot, he took me off site to make sure I found one. Louie was friendly, knowledgeable and understood my needs. He told me all the features, helped me move my things from my old car and set up the blue tooth and this was 8 pm. The only thing I can complain about, which has nothing to do with Louie, is the tremendously long negotiation for price with the manager. I had to fight tooth and nail to get just a little break on the price. It was also the longest price negotiation I have ever gone through. At one point I walked out. Make it easier. If you can't meet the price I want, just say no. Don't play this back and forth game for 2 hours. When I do recommend someone to Tony Nissan I will tell them to ask for Louie but I will also warn them that Nissan makes price negotiation excruciating! More
by swong60
Employees Worked With
Louie Boria
October 29, 2015
Purchase of NV200 Great pricing and minimum amount of time spent purchasing the car. Peter worked out a good deal and prepared alot of the paper work before hand to sa Great pricing and minimum amount of time spent purchasing the car. Peter worked out a good deal and prepared alot of the paper work before hand to save alot of time when we actually went to pick up the vehicle. We ended up saving time and money More
by Satisified1
Employees Worked With
Peter Hirsch
October 22, 2015
Best ever service I've been going to Tony Nissan since the old Pacific Nissan days in Waipahu. Three Pathfinders in a row!! Have seen a lot of service advisors come an I've been going to Tony Nissan since the old Pacific Nissan days in Waipahu. Three Pathfinders in a row!! Have seen a lot of service advisors come and go. This was a return trip due to parts availability. I came in on Saturday without an appointment a was home in 4 hours!! Chantel was a rock star, by far the best advisor experience to date. I watched as she treated every customer like family and I got winded just watching her. Although she deserves a promotion, please keep her in service!!! I will definitely be requesting her during future visits. Thanks Chantel, your amazing!!! More
by fisherjoe
Employees Worked With
Chantel Brigado
October 21, 2015
Unprofessional Sales Management Although Mr Will Rodriguez handled the negotiations very well my experience today became unpleasant upon meeting Mr. Jeb Sheppard. Mr. Sheppard your Although Mr Will Rodriguez handled the negotiations very well my experience today became unpleasant upon meeting Mr. Jeb Sheppard. Mr. Sheppard your smug demeanor was unprofessional. Your explanation of why I would not be able to take the car home was self centered. You explained as if it was you that was unable or unwilling to allow me to take the vehicle home. Despite having an approval letter from a local bank that your dealership deals with DAILY you stated that YOU simply couldn't let me take the car. You looked at me and asked what would I do if I were you. Sir, have you never dealt with customers before in your long career as a SALES MANAGER. The correct answer should have been: You were not in a position of authority to allow a vehicle that has not been paid for or signed under contract to be delivered or released to the customer. Not simply that the six thousand dollars wasn't worth your job. Mr. Shepard, I will be in contact with your supervisor and if that does not satisfy my expectations of solution I will be in contact with someone that will take customer service seriously. I simply will not tolerate a mere sales manager to act as if he is better than me and state that he does not take my word over the security of his job. This deal was finished. The sales was made, Jeb Sheppard lost the deal for Tony Nissan today. Mr. Sheppard you should be ashamed for allowing your ego to make me, the customer, feel belittled. More
by maxburgdoerfer
Employees Worked With
William Rodriguez
September 28, 2015
Juke purchase 26 SEP 15 Absolutely needed to buy a car that day. No idea what kind of car (or truck) we we looking for. Spent some time and found one that worked for us. De Absolutely needed to buy a car that day. No idea what kind of car (or truck) we we looking for. Spent some time and found one that worked for us. Decent price, good milage and looks like it will fill our needs. We asked for Cal in that he worked w/ me a few weeks back when I started looking around. He was helpful, not pushy and took great care of us. Angela had spent a considerable amount of time researching a specific type of truck bed cover I wanted when I was looking for accessories that I would want on a pick-up. She was that way on Saturday also. James took care of the financing in no time at all. Everyone else we met went out of their way to make sure we were on track. Looked like they were enjoying their work besides. Bottom Line...your folks did a great job and made buying the car a lot less painful than I ever remember before. Besides Trish loves the car. She may even let me drive it one day. More
by juke
Employees Worked With
Angela Henry, Cal Delos Santos, James Kawata
September 23, 2015
So far, so good. So I have finally purchased my 1st new vehicle, and it purchased through Tony Nissan. My salesman, Tommy Chun-Ming, was absolutely fantastic. He was So I have finally purchased my 1st new vehicle, and it purchased through Tony Nissan. My salesman, Tommy Chun-Ming, was absolutely fantastic. He was incredibly honest, and straight-forward. I will certainly recommend his help to friends and family! Unfortunately, I have been having some issues with the NEW vehicle, but Tony Nissan, have been working hard to alleviate any issues. If anything changes, I will be sure to update. More
by FrontierPRO4x
Employees Worked With
Jason Beleno, Jenna Wright, Tommy Chun-Ming
August 10, 2015
Easy peazy lemon squeezy This is the second Nissan I got from Tony Nissan. Go see Kurt Speas he is the man. Quick and painless process. I will be back to get another. This is the second Nissan I got from Tony Nissan. Go see Kurt Speas he is the man. Quick and painless process. I will be back to get another. More
by Paul Orem
Employees Worked With
Kurt Speas
July 22, 2015
UNPROFESSIONAL & GREEDY SALESMAN Yesterday 7/21/15 My wife came to Tony Group 'cause she accompanied her Mom to purchase a brand new car from Tony Hyundai two years ago and had a wond Yesterday 7/21/15 My wife came to Tony Group 'cause she accompanied her Mom to purchase a brand new car from Tony Hyundai two years ago and had a wonderful experience. She thought we would have the same experience at Tony Nissan. We were looking for a Brand New 2015 Nissan Rogue... something good on Gas mileage, or a decent used car. After 30 minutes of looking, we waved our hands to summon a salesman from the tent they were all sitting under... we found a Rogue that my wife wanted to test drive. I stayed behind in the lot to continue to look in case my wife didn't like the car she was driving... The FIRST salesman (I didn't get his name) was with me in the lot as I waited for my wife to come back with "Louie"... and he directed me towards a 2013 "DODGE AVENGER" that had a price tag of "$13,687" or so... when my wife got back I led waved at her to come take a look... she sat in it and loved it. We had $11,000.00 in cash and had made an $11,000 CASH OFFER... But, Louie kept insisting for us to "FINANCE"... we expressed that we had a Chapter 13 Bankruptcy, and didn't want to incur any debt, but he kept insisting on us "FINANCING"... giving us options and saying "I would only need $2,000.00 down and we can finance"... when we didn't budge and said $11,000 cash... Louie said "OK... If you have the $11,000 cash... when can you come up with the balance of the $13,000 and some change"... we proceeded to say "No thank you" we'll keep looking. So, we drove around the lot, and went to look at Hyundai and pulled over to the side of the road and said a quick prayer... and we went back to Tony Nissan. My wife didn't want to deal with Louie so she sat in the truck.... I went in and offered $13,500 OFF THE LOT FINAL OFFER... w/contingency of $11,000 cash and the $2,500 balance paid in 30 days... Louie said, and I quote "OK Ana... it's a done deal, please sign at the bottom and I will be right back with YOUR KEYS"... and Louie comes back with a "Oh Ana... we have to FINANCE THE $4,000 PLUS"... I was so angry/upset... I told him "Are you that DESPERATE???".... I deal with a 3,000 plus Union membership for a large International Union and work with hundreds of millions of dollars in contracts on a daily basis. My work entails NEGOTIATIONS on a daily basis, grievances, etc...and even have 10 years of Life Insurance Sales to add to that... and I've NEVER EVER experienced such GREED & UNPROFESSIONALISM in my entire life. I could of simply went to Mercedes Benz Honolulu where my best friend was willing to help me get my wife a car... But, we did not want to get into debt!!!!! We wanted something that we could purchase off the lot FREE & CLEAR! I wanted to get my wife a nice, safe car with good gas mileage that had very low mileage that was safe to transport our ONLY GRANDDAUGHTER. We left Tony Nissan sad, angry and our TRUST in Car Salesman went out the window. We have bought 7 cars in our short life and have NEVER felt so violated, EVER!!!!! I wanted that "2013 DODGE AVENGER" so badly for my wife and granddaughter. But, it wasn't meant to be. I will make sure I get out to my 3,000 plus Union Members... to NEVER PATRONIZE TONY NISSAN/TONY GROUP... and will forward to our International Union to publish in our Monthly Magazine/Newsletter about my HORRENDOUS EXPERIENCE with "Louie" and Tony Nissan/Tony Group!!!!! More
by UnionStrong808
Employees Worked With
Louie Boria
July 18, 2015
Excellent Purchasing Experience My sales representative Cal was great! He was very knowledgeable and never pressured me one way or another. He answered my questions and made the ent My sales representative Cal was great! He was very knowledgeable and never pressured me one way or another. He answered my questions and made the entire process stress free. More
by Smnash
Employees Worked With
Cal Delos Santos
