Tony Honda
Waipahu, HI
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4,221 Reviews of Tony Honda
Excellent Customer Service! Andre was the only one that helped me, called 4 times and was transferred to no where. Andre is a star employee. Thanks so much! Andre was the only one that helped me, called 4 times and was transferred to no where. Andre is a star employee. Thanks so much! More
Kudos to Andrew Jameson It's always a pleasure to look forward to when our vehicle is due for service. Andrew is outstanding in what he does. Always ready to service you wi It's always a pleasure to look forward to when our vehicle is due for service. Andrew is outstanding in what he does. Always ready to service you with highest regard. Your facility is clean and very hospitable. I'd definitely recommend your facility to others. More
Bad Experiences Turned Around I am so shocked to see that we live in a world where men are still seen to be superior to women. I was treated so poorly and turned away by so many I am so shocked to see that we live in a world where men are still seen to be superior to women. I was treated so poorly and turned away by so many car salesmen due to a different situation than most because my husband is deployed. The attitudes I got really broke me down. Having the door slammed in my face by at least 5 different salesmen made me feel so defeated. I knew there was a way and I could tell that all the salesmen weren’t really trying to accommodate me. They kept telling me that I’ll have to wait until my husband gets back. Not giving up, I found the car I wanted from Tony Nissans website so I called them, told them my story, and got turned away. After one last final attempt, I called Tony Honda about the same exact car (all three dealers are connected and sell some of the same cars). I got a female sales representative and got the news I wanted. There was hope! Right from the start she told me that she found out that I couldn’t hold the car like I wanted to. She insisted to test drive the car to make sure I really liked it and then see what we could do. So when we got back we went over all the possibilities that we can do to make this deal happen. It was so nice how up front she was. She wasted no time right from the start which I really appreciated. I truly felt that she sincerely wanted to sell me this car, and not just for a sale. She was so incredibly friendly to me, was smiling the whole time, and was just as excited as I was! But also very professional. As you know when buying a car you are left to wait for a while while the paperwork is processing. She kept checking on me to keep me updated and made sure I had enough water at all times. What a change from all the bad experiences I had in the past. Long story short, she knew exactly what to do and sold me the car of my dreams. Best customer service hands down. Thank you so much Tracie! I wouldn’t buy a car from anyone else! More
Service The service department was very helpful and friendly. They got me in and out really quick. I would definitely recommend tony Honda and will service my The service department was very helpful and friendly. They got me in and out really quick. I would definitely recommend tony Honda and will service my car here in the future. More
Service Center Review Daniel Zabresky was attentive to our questions and needs. He was always positive and made sure that we were well informed. He also suggested that we Daniel Zabresky was attentive to our questions and needs. He was always positive and made sure that we were well informed. He also suggested that we bring the vehicle back for further inspection. It has been serviced twice in the last nine months. The code was the same and the job performed exactly the same. Mahalo, Nathan James More
Always a Great Experience I appreciate Tony Honda service staff and Wade Szameitat in particular for the help I get each time I have my Honda Civic serviced. As busy as it can I appreciate Tony Honda service staff and Wade Szameitat in particular for the help I get each time I have my Honda Civic serviced. As busy as it can get I'm greeted promptly and courteously. The work and what it will cost is explained clearly and my car is done as promised. I look forward to my next visit. More
The friendliest and most hospitable sales consultant ever! There's always an ounce of uneasiness and uncertainty when buying a car. Most times of course you have to do the research and homework of what you exa There's always an ounce of uneasiness and uncertainty when buying a car. Most times of course you have to do the research and homework of what you exactly want. Some people may think that salesmen are to pushy and overly assertive, I went into Tony Honda thinking exactly that. My world turned upside down when I met Tracie. I was torn between the new 2014 civic and accord, Tracie was very knowledgeable with both vehicles and after describing to her what my needs were she figured the best option for me was the civic. She didn't want to sell me something that would give her a higher commission, she sold me something based off of what I needed. We looked at all the civic models and she even went out of her way to get me a good deal on the only EX on the lot. I had a great customer experience and I would refer everyone to her. More
Great experience After calling in and dropping off Honda Pilot the same day, service was completed in a timely manner and ready for pick up early the next day with cou After calling in and dropping off Honda Pilot the same day, service was completed in a timely manner and ready for pick up early the next day with courteous service from Joshua. More
Awesome service Wade always provides great service, he is awesome with all customers He is always helpful and personable Curtis, Joshua and Andrew in service are al Wade always provides great service, he is awesome with all customers He is always helpful and personable Curtis, Joshua and Andrew in service are also great. Tracie in sales is is also very friendly and sincere We own a Civic, Accord and a Pilot, all from Tony Honda Great service and cars.., awesome staff......we are customers for life More
Overpriced Sean Kikuchi was friendly but a very busy guy. This review has nothing to do with his service because I had no issues with him. I was quite surprise Sean Kikuchi was friendly but a very busy guy. This review has nothing to do with his service because I had no issues with him. I was quite surprised that I paid over $200 for a basic service though. Overpriced if you ask me. Over $100 for LABOR and they were done with my van in 30 minutes after Sean said it may take an hour or so? Don't get me wrong, I appreciate the fact that I didn't have to wait long but I feel they did not do a thorough job. That same day we noticed the taillight out which should have been caught and fixed. Also, wiper blades seems worn and they did not offer to replace it at an additional cost. To me, things like this should be brought to my attention and not after the fact when I take the vehicle home. We just purchased this second hand van from Tony Honda in January 2014 so this was my first service experience. I hate to compare, being that I had a Toyota 4Runner prior to this, but we did have a choice of either getting a used Honda Odyssey or a brand new Toyota Sienna (for a few bucks more) we made the decision to go with the Odyssey due to the ratings we read on what a great RELIABLE family mini van it is. But in comparison to Toyota's service, Honda disappoints to be honest. More




















