Tony Honda
Waipahu, HI
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4,172 Reviews of Tony Honda
We had our HRV serviced and as usual, Sean Kikuchi had our needs done without problems. He has always been more than helpful to answer any questions we have. We appreciate his excellent customer service. our needs done without problems. He has always been more than helpful to answer any questions we have. We appreciate his excellent customer service. More
Sean Kikuchi(Advisor) & George Toro were very friendly and pleasant when I was there to drop off my car it to be serviced. George was so funny and complimented my blinged out license plate holder! Not all and pleasant when I was there to drop off my car it to be serviced. George was so funny and complimented my blinged out license plate holder! Not all the guys/gals out there receiving the cars and checking you in make friendly conversation with you especially it being so early in the morning and I almost always being my car in at 7/7:15am. So I really appreciated that. When George brought my car back up to me, he kindly left my car running so that I could just drive off and start the rest of my day. Sean was very professional and was the only advisor I trusted with my car being serviced at Tony Honda because he didn’t force any other unnecessary services on me like other advisors have had. He also went over everything we scheduled to do for my car before and after my appointment so that I knew everything that was being done and what I was paying for. Prior to even scheduling this appointment I was looking at other places to get my car serviced because I was not happy the previous time I brought my car to Tony Honda for service. But I thought I’d give it one more chance, and I am glad I did. If it weren’t for Sean Kikuchi and George Toro, I don’t think I would have came back. But a huge, huge thank you to the both of them for their kind and professionalism because they are the reasons why I’d go back to get my car serviced. More
Excellent service experience! Sean Kikuchi and George Toro provided quick and efficient service. I appreciate Sean's diligence in checking out an engine concern, test driving my c Sean Kikuchi and George Toro provided quick and efficient service. I appreciate Sean's diligence in checking out an engine concern, test driving my car, and reporting back his findings. Wow-I'm impressed! Mahalo nui loa! More
Mr Wade-Excellent Subject Expert in his field. Very professional and excellent customer service. George and Ernesto - very polite and customer service. The waiting area is so beautifull. Very professional and excellent customer service. George and Ernesto - very polite and customer service. The waiting area is so beautifull. More
I have had Jayce work with me the two times I have been in to your service department. Jayce is personable, knowledgeable and is an experienced professional. Doing business with him is pleasant instead in to your service department. Jayce is personable, knowledgeable and is an experienced professional. Doing business with him is pleasant instead of a problem. When I have trouble with my car, I will always talk to Jayce first. More
I had stopped coming to this dealership for 1 worker because of bad customer service and damaged tire. Today 5/9 Great customer service! Makes me want to come back! It takes you one person to not want because of bad customer service and damaged tire. Today 5/9 Great customer service! Makes me want to come back! It takes you one person to not want to come back and it also takes one person to make come back. Very satisfied today! More