Tony Honda

Extraordinary service in a difficult situation I would like to take this opportunity to thank Pomaika'i Kaili-Demello for her patience and understanding in dealing with my challenges and often disa I would like to take this opportunity to thank Pomaika'i Kaili-Demello for her patience and understanding in dealing with my challenges and often disagreeable demeanor. I wish I could say that my situation was resolved painlessly, but it was taken as far as it possibly could, and it was done professionally, courteously and with empathy. Pomaika'i kept me abreast of the situation, and more importantly, listened to all my grievances and concerns. For what it was worth, a difficult situation was expertly handled. Thank you and all your team at Tony Hyundai for helping me to resolve a difficult issue. More

Five stars I would like to thank Daniel Zabresky for all the help he offered when I was having serious trouble with my vehicle. Although the outcome of all his s I would like to thank Daniel Zabresky for all the help he offered when I was having serious trouble with my vehicle. Although the outcome of all his service and professionalism was a zero-sum game, he is the ONLY reason that I will give Tony Honda a second chance at this late stage. If there are any senior-level management individuals reading this review, it is thanks to him that I will consider gracing your office-space again. Daniel was the definition of putting the customer first, and following my used car debacle, he was THE handbook when it comes to damage limitation when trying to right a wrong. I want to thank him personally, not only for his help, but for his wisdom and knowledge as a financial services advisor. As far as I'm concerned, your actions saved a customer from walking away. More

No stress purchase We had a great experience with Andrew in the Tony Honda Service Department, so when looking for our new car, we came here. My last two auto purchases We had a great experience with Andrew in the Tony Honda Service Department, so when looking for our new car, we came here. My last two auto purchases were difficult and stressful! My experience at Tony Honda was very different. I didn’t feel stressed or pressured at all. We had a great salesman, Jeff Aganos. He helped us find the right car for us and at a fair price. When we got to the finance department, Danny Z. did all the paperwork and helped us see the benefits of having the extra warranty. We’re so glad we got everything we needed. We were also helped by Scott in Finance who was great. Very knowledgeable and took his time to make sure everything was clear. We will not fear our next purchase since Tony Honda took all the stress out of the experience. Thank you Andrew, Jeff, Danny, and Scott. More

Pleasant and easy purchase Tracie and Vic helped a lot to make this happen for us. Very happy with our new CRV. We’ve purchased from Tony before and will do so again. Tracie and Vic helped a lot to make this happen for us. Very happy with our new CRV. We’ve purchased from Tony before and will do so again. More

Friendly Folks My driver, George Toro was very positive and friendly. He is one of those people companies should strive to hire. Mahalo for your excellent customer s My driver, George Toro was very positive and friendly. He is one of those people companies should strive to hire. Mahalo for your excellent customer service George! More

Returning a Lease Car and Getting a New Lease Car Yesterday I traded in my lease for another one and was met with a new sales person, Royce Murai., who's been employed with Tony Honda for a couple of Yesterday I traded in my lease for another one and was met with a new sales person, Royce Murai., who's been employed with Tony Honda for a couple of months. Tony Honda definitely scored with this individual as he was extremely professional, courteous and full of positive energy. Only part that was frustrating was the time it took from when I showed up and when I left with my new car---almost 6 hours...4 hours longer than I wanted to be there. Thankfully, I had some great conversations with Royce Murai, Vic Pojas, Val Arakaki and Gunner Hartner. Tony Honda definitely has some great employees. I do hope, however, is when I return in 3 years for another car, that Tony Honda figured out a way to streamline their process in reducing the time it takes in getting a new car. This being said...I was very pleased with the Great Service by Royce Murai! More

He’s the best sales man He had found me a very good car for me and my family. He helped us a lot. Very good service he has. Very helpful. Very nice. He had found me a very good car for me and my family. He helped us a lot. Very good service he has. Very helpful. Very nice. More

Great Experience @ Tony Honda Tracie Komori's friendly, professional and caring attitude made buying a new car from Tony Honda a fun and "painless" experience! Thanks to Tracie, we Tracie Komori's friendly, professional and caring attitude made buying a new car from Tony Honda a fun and "painless" experience! Thanks to Tracie, we left with the car we wanted and smiles on our faces! More

Top Notch Dealership A very pleasant experience and no pressure as with other dealerships I’ve encountered. The office was very nice and everyone was friendly. Highly reco A very pleasant experience and no pressure as with other dealerships I’ve encountered. The office was very nice and everyone was friendly. Highly recommend doing business with Tony Honda.. More

Professional, courteous and accomodating Jeff engaged us about our options without being pushy. His manner of walking us through our options came across as natural and easy-going. Although Jeff engaged us about our options without being pushy. His manner of walking us through our options came across as natural and easy-going. Although obviously he is in sales, he didn't come across as wanting to sell us a vehicle. His type of engagement came across as wanting to satisfy our vehicle need. That approach won us over and we decided to get our car with Honda. Thanks Jeff More