Tony Honda

Great customer service! I had an awesome experience with Maria and Gunner at Tony Honda! I had gone to other dealerships, and had a not so good experience at one of them. Whe I had an awesome experience with Maria and Gunner at Tony Honda! I had gone to other dealerships, and had a not so good experience at one of them. When I went to Tony Honda I was greeted right away, the process was smooth, and I really felt like Maria cared that I got the right car. She explained everything, was knowledgeable and very easy to work with. Valerie explained all of the additional items I could get for the car, answered questions I had and wasn’t pushy at all. She let me choose what I wanted and was extremely friendly. Gunner, who helped me with the financing end of things, was so friendly and patient. From beginning to end, I felt very comfortable with everything and would highly recommend this dealership to anyone! More

Super Service Sean is awesome. He is always friendly, efficient and gets my car in and out quickly. I have been working with him since I purchased my car & he's be Sean is awesome. He is always friendly, efficient and gets my car in and out quickly. I have been working with him since I purchased my car & he's been great each time. More

Battery Bought two vehicles in a span of one year. A mini and a certified pre-owned CRV. To make the story short, I let them get away with a Faulty battery o Bought two vehicles in a span of one year. A mini and a certified pre-owned CRV. To make the story short, I let them get away with a Faulty battery of my first purchase, the mini. But the second one, the certified pre-owned CRV. Again, the battery fails after a month and a half. Went to service and parts to explain what happened and failed. I know batteries are not included on the extended warranty but.. just a little customer satisfaction that it was my second vehicle purchase at least they will change my battery for just a mere $120. Quite sad but after sales should i guess dealt with just a little consideration for the second time. I know the salesperson hasn’t to do with it coz he helped me through this process all the way from the time of purchase to time of processing vehicle defects. Two thumbs up to you Iven and i do sincerely appreciate your help. Thanks. More

Definitely worked his MAGIC! Jacob was such an amazing person to work with! When we first went to Tony Honda to look at cars we went in there with our guard up knowing the stereot Jacob was such an amazing person to work with! When we first went to Tony Honda to look at cars we went in there with our guard up knowing the stereotypes on "salesmen", but Jacob wasn't an overbearing/pushy salesmen. He was extremely genuine and he really paid attention to our financial situation and he was determined to put us in a car that was within our budget. Never once did Jacob make us feel pressured into making a decision. He was very friendly, personable, and easy to communicate with, which made us feel more at ease into making our decision. Also, he really knows how to work his MAGIC! As long as you're patient and understanding...he won't let you down! If you're ever looking for that perfect car, we definitely recommend anyone to see Jacob! He truly exceeded our expectations. More

Top Notch Service by Sean 14 yo CRV developed a short shudder upon accelerating from a slow crawl and check engine light came on while on way to North Shore. Turned around to h 14 yo CRV developed a short shudder upon accelerating from a slow crawl and check engine light came on while on way to North Shore. Turned around to head home in fear of being stranded and call Sean at Tony Honda. He asked to get car to Service to scan the trouble code causing the Check Engine lighr. Sean jumped unto the Scanner Diagnosis and found a VTEC part going bad. Sean cleared code and informed me how much to repair the VTEC part. Sean assured me I can still drive and transmission is still running well. Being reassured, I headed back to North Shore. Sean is always accommodating, professional, honest and a straight shooter with what I need to keep car running. He’s been my service advisor since my 2004 CRV was purchased and will continue to be my personal go to Service Advisor for my 2018 CRV EX. Only reason I bought another new Honda is because of the outstanding service I receive from Tony Honda Service Department through Sean. He is the epitome of a Automotive Service Advisor. More

Great sales team We had a great experience with Kerry. He was no pressure even though we went back and forth about buying a new car. He was available for an afterno We had a great experience with Kerry. He was no pressure even though we went back and forth about buying a new car. He was available for an afternoon appointment which was great with our schedule. More

I feel like family! Sean Kikuchi is my car service guy. He is always friendly and helps me with whatever I need. He is patient with me when I ask him questions. He trea Sean Kikuchi is my car service guy. He is always friendly and helps me with whatever I need. He is patient with me when I ask him questions. He treats me like I'm part of his family! More

As usual, Sean provides excellent service! Sean Kikuchi always goes above and beyond to service our vehicles! He is very knowledgeable and trustworthy. We can always count on him to take care Sean Kikuchi always goes above and beyond to service our vehicles! He is very knowledgeable and trustworthy. We can always count on him to take care of our car needs! Thanks Sean and Tony Honda! More

Above and Beyond Sean and George are the bomb squad! I've never experienced this type of consistent excellent service at any other auto service shop! Sean is an honest Sean and George are the bomb squad! I've never experienced this type of consistent excellent service at any other auto service shop! Sean is an honest, caring person who makes sure his customers are taken care of with no worries. George always has a smile and is willing to take the time to get you where you need to be. Much mahalo to this terrific duo for always making me feel like part of their ohana! More

Sean’s service is excellent! He always accommodates my schedule, he’s always friendly, makes sure to explain the work done. He’s the reason we get our car service at this location He always accommodates my schedule, he’s always friendly, makes sure to explain the work done. He’s the reason we get our car service at this location. More