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Tony Honda
Waipahu, HI
4,181 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,181 Reviews of Tony Honda
April 16, 2025
Where do I start? ?? First off Chris from Nissan showed where to park. We where there to try and get our daughter her first car. She had Honda civic in mind. I let Chri ?? First off Chris from Nissan showed where to park. We where there to try and get our daughter her first car. She had Honda civic in mind. I let Chris know what our plan was. we were thinking 1500 down and around 400 or less payments. Come find out Chris could not sale us the car because of Honda and Nissan work relationship. He passed us off to Miles and Miles did an outstanding job in getting car. She walked out with basically her dream car and with 450 payment plan and 3000 down. there was no pressure to sign and after everything was done. We had to work with Jason Lee for final paperwork. these guys stayed well passed closing time to make sure Michelle was good to go. I am proud to say they all help her get her car and I know in Hawaii elders are uncles and everyone lived up to that motto. The professionalism They all showed, was above normal duty. I will be recommending the dealership to anyone who will listen. More
by hardhatdiver06
Employees Worked With
Chris, Jason Lee, Miles Iwasaki
April 03, 2025
Our salesperson Ray Guinto was awesome! He patiently allowed us to test drive 3 different cars and was very knowledgeable about each one. After we finally made our choice, the rest of the t He patiently allowed us to test drive 3 different cars and was very knowledgeable about each one. After we finally made our choice, the rest of the team treated us with respect and courtesy. The whole experience was a very positive one! More
by steve.miyashiro
Employees Worked With
Ray Guinto
April 03, 2025
Had an amazing experience buying a car with Tony Honda. Raymond and Wesley was really great at understanding what we was looking for and staying connected with us. I would definitely recommend Tony Honda w Raymond and Wesley was really great at understanding what we was looking for and staying connected with us. I would definitely recommend Tony Honda with Raymond and Wesley🤙 More
by amelegrito88
Employees Worked With
Raymond Guinto , Valerie Arakaki, Wesley Osaki
March 19, 2025
Had a great experience at Tony Honda! We had a very poor experience at a different dealership, so we were a little nervous about restarting the purchasing process again. However, it was We had a very poor experience at a different dealership, so we were a little nervous about restarting the purchasing process again. However, it was a complete 180 at Tony Honda! Our sales person, Allan Vidal, really took the time to explain as much as he could about the vehicle, and answered any questions we had. Connor Murphy in the Finance Department was also great, and really took the time to explain all our options. Thank you Allan, Connor and the entire Tony Honda team for making the car buying experience great! We absolutely love our CRV! More
by megknaka
Employees Worked With
Connor Murphy, Noah Teixeira, Allan Vidal
March 17, 2025
Our experience with Jake Amadeo at Tony Honda Waipio was outstanding! From the moment we got there he was welcoming, friendly, and made us feel at ease. Our test drive was fun, and he was upfront about ever outstanding! From the moment we got there he was welcoming, friendly, and made us feel at ease. Our test drive was fun, and he was upfront about everything, guiding us smoothly through the purchase process. We upgraded from an older minivan to a 2018 Honda Pilot, and I couldn’t be happier! Jake’s great personality and awesome customer service made all the difference. We’ll definitely be back for future car purchases and have already recommended him to our family and friends. Mahalo Jake, for making this such a great experience! More
by Fran H.
Employees Worked With
Jacob Amadeo
March 16, 2025
I tried contacting the Service Department twice online and they never responded to me. All I wanted to know was whether they had done a proper job on my car. One of the jobs done on my car was a transmiss and they never responded to me. All I wanted to know was whether they had done a proper job on my car. One of the jobs done on my car was a transmission fluid change. Less than a week after they did work on my car, it breaks down and I had to get a new transmission installed at another auto repair shop. The shop discovered later upon repair that there was a lack of transmission fluid in the torque converter which indicated that it had caused my transmission failure. Like another reviewer mentioned on this review site, Tony Honda seems to not reply back to customers once they are already done working on your vehicle. Tony Honda, why make an online contact form available when you do not respond? After submitting the form, your site even says somebody would contact me back shortly. Also, although my service advisor, Kayelah, was professional and did her job when my car was getting fixed, she did not respond to me when I left her a voice message on the day my car broke down to call me back. Tony Honda, don't bother replying to this review and requesting for an opportunity to make things right with me. If you are truly serious about making things right, go back and check your online contact requests. You will find my case. More
by Dissatisfied
Employees Worked With
Kayelah Arakaki
March 10, 2025
AMAZING I worked with Luiz Jardini the process was so easy and when I say he’s genuinely the kindest person and really wants your best interest at heart he does. Jayce the finance manager is also so kin easy and when I say he’s genuinely the kindest person and really wants your best interest at heart he does. Jayce the finance manager is also so kind and explained everything very well ! Overall a 100/10 experience ! More
by Erica Hodge-Santos
Employees Worked With
Luiz Jardini, Jayce Mednick
February 10, 2025
Horrible experience getting Tony Honda to honor a 6 year warranty purchased for $3,500. Use of the purchased vehicle was lost for months, with no loaner provided. Hundreds of dollars spent on rental cars. warranty purchased for $3,500. Use of the purchased vehicle was lost for months, with no loaner provided. Hundreds of dollars spent on rental cars. Vehicle is currently not running, still no loaner offered, still incurring rental costs. Noticed all 5 star reviews on this page. Wondering if this negative post will be visible. More
by Feeling Frustrated
Employees Worked With
Marco Gonzales
January 27, 2025
I am so thrilled with my 2022 Honda CR-V Hybrid that I purchased at Tony Honda! I am a resident of Maui. On January 2, a truck flew into my lane of traffic hitting me head on and totaling my Honda HR-V. I purchased at Tony Honda! I am a resident of Maui. On January 2, a truck flew into my lane of traffic hitting me head on and totaling my Honda HR-V. I walked away with no injuries and this only added to my confidence in the Honda brand. But there are so few available on Maui, and prices here are inflated. I felt apprehensive about traveling to Oahu to purchase a car. I was worried that the sales people would sense my desperation and take advantage. That did not happen! David Diaz was kind, professional and so amazingly helpful. After discussing several cars that were available (Tony Honda has a great selection of quality lightly used cars!) I booked my flight. David had my top three CR-Vs ready for me to view and test drive. He was very knowledgable and friendly. Although I am a skeptic by nature, I found him to be honest and trustworthy. Also the cars were all clean, guaranteed by Honda's thorough certification program, and fairly priced. David, Vic and Curtis all made the process of purchasing and shipping my car to Maui easy and pleasant. I am so pleased with my car and with the Aloha from Tony Honda. More
by kelly tyler
Employees Worked With
David Diaz
January 07, 2025
Happy New Year! I wanted to take a moment to highlight one of your outstanding Tony Honda employees, Iven Cunanan. I first met Iven in October when I was interested I wanted to take a moment to highlight one of your outstanding Tony Honda employees, Iven Cunanan. I first met Iven in October when I was interested in buying a NEW Honda HRV. I live on the Big Island, and while he is on Oahu, the sales process could not have been more seamless. He considered my needs and arranged for my old car (a Honda Accord) to be shipped from the Big Island to Oahu the same day my new car arrived in Kawaihae. It was a wonderful experience and one that I am grateful for. Fast forward to Friday. I was driving down the Kawaihae Road, and after turning the rear windshield defroster on, the back window spontaneously shattered. I immediately pulled over to the side of the road and set about calling Tony Honda Service in Kona after driving back home to place duct tape and a garbage bag over the rear window. I left messages for them and called multiple times, and unfortunately, I did not receive a response. Not knowing what to do, I began calling auto body dealers around the island, hoping someone might help me. As a last resort, I called Iven. I know that this is beyond his area of responsibility. Still, he answered my call immediately and heard my concerns, and after a few calls, I finally received a call back from Tony Honda in Kona, who advised me to come in right away. The rear windshield shattering is a known issue with Honda for the 2023 HRV and one they are now addressing. However, none of it would have been possible if it wasn't for Iven's responsive and caring manner in which he made phone calls on my behalf to rectify the situation. You have a Honda fan for life due to Iven Cunanan. With my deepest gratitude, Jaisy More
by Big Island - HRV Girl
Employees Worked With
Iven Cunanan
