
Tony Honda Hilo
Hilo, HI
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466 Reviews of Tony Honda Hilo

Was real disappointed thinking and said I was mis led by Jarrett about tade in value and Riley wasn't helping on a crv 15mins later I called my mother and said what do you think about a civic ,she e by Jarrett about tade in value and Riley wasn't helping on a crv 15mins later I called my mother and said what do you think about a civic ,she enthusiastically said oh ya. Asked Jarrett & I looked at sedans then he said the hatchback would fit my lifestyle better and he was correct. I didn't quite have all the $$$ for Riley's final price quote . So told Jarrett Please really love and need the switch from my Tacoma because of my condition Then Riley stuck to his words and those were ( I want you to leave in a HONDA of your dreams ) or something similar my civic sport hatcback was a much better choice for me than the crv and Jarrett did everything he could to make sure I had a Honda drove home with my foot in the mouth and the best car for my condition very happy the the Tony Honda crew that I met thanks again More
Lori was awesome. My past experience with sales was dissapointing, but Lori in service made up for it ten fold! She went above and beyond in getting my car fixed. Plus the Tony care oil change plan is dissapointing, but Lori in service made up for it ten fold! She went above and beyond in getting my car fixed. Plus the Tony care oil change plan is a deal! More

Great buying experience with Jarrett! He's knowledgeable, friendly and fast. Super stoked with our new car. Ask for Jarrett, he'll do his best to service your needs. Tell him his Aunty sent knowledgeable, friendly and fast. Super stoked with our new car. Ask for Jarrett, he'll do his best to service your needs. Tell him his Aunty sent you😉🤙🏽 More

Buying a new car can be stressful. With Jarrett, it was very easy with no pressure. He listened to everything we had to say and made sure we got it. Mahalo nui Jarrett! very easy with no pressure. He listened to everything we had to say and made sure we got it. Mahalo nui Jarrett! More

From the moment we found Steve I knew he would be the person we bought a car from. First of all he was attentive, listened, and kept good communication with us. He found us the car we wanted not the car person we bought a car from. First of all he was attentive, listened, and kept good communication with us. He found us the car we wanted not the car he was trying to push on us like so many prior dealers were doing. The buying process was smooth and we were able to be excited and enjoy it instead of stressed out. Tony Honda Hilo has a great Finance Department and there were no issues with finding the loan that was right for our situation. I need a car next year and I will absolutely give Steve my business again. More
Lori Taylor has been my Service Advisor for many years. She is a dedicated professional, technically competent, and very efficient and remains at the "top of the class"! The high energy and enthusiasm she She is a dedicated professional, technically competent, and very efficient and remains at the "top of the class"! The high energy and enthusiasm she displays each and every time are unmatched! Her customer courtesy and customer care are legendary! My last Honda service and safety inspection experience were again (routinely) Excellent! I was promptly given an appointment convenient to me. I was updated during the maintenance in progress and the work on my Honda was completed, car washed, and delivered as promised. I was provided a detailed explanation of the maintenance done and billing costs in understandable terms. Lori even assisted me in completing an on-line payment. Lori will make that extra effort to ensure complete customer satisfaction every time. She will always have my complete trust and confidence! Another Excellent Tony Honda experience provided by Lori! Alvin is a winner! Very knowledgeable; "he knows what's going on"! Tops in customer assistance. More