Tony Honda Hilo

I Love Hilo Honda service dept. I have worked with Lori and Clint and Alvin and Justin and Jeremy for many years. They are amazing! and Clint and Alvin and Justin and Jeremy for many years. They are amazing! More

everyone is always so nice , and very helpful. we arrived for a safety check, and it was done so fast and they made sure we were comfortable while waiting, just like to say clint desilva makes our visits v for a safety check, and it was done so fast and they made sure we were comfortable while waiting, just like to say clint desilva makes our visits very good and pain free, lori taylor is always so friendly, frankly all the team is super nice, work is done efficiently and completely beat and ckean More

Best in service I have been privileged to have had Lori Taylor as my service advisor for a very long time. I sold my '90 2dr Civic, all original, except for a new ig I have been privileged to have had Lori Taylor as my service advisor for a very long time. I sold my '90 2dr Civic, all original, except for a new ignition switch, 28 years later. At some point during this time, Lori came into my civic's life, offering timely services and preventative maintenance and sound technical advice/options that impacted this longevity. Today, Lori still projects the infectious enthusiasm, great courtesy & customer care, and sound technical knowledge I have continue to enjoy with my newer civics. More

friendly and efficient. Friendly and helpful employees and Honda is a very reliable car and I would recommend it to my friends. I only wish, I could get a better rate on my c Friendly and helpful employees and Honda is a very reliable car and I would recommend it to my friends. I only wish, I could get a better rate on my car payment. More

Nicole Vinson is the best! She was very helpful in getting my problem figured out and resolved....even though ai have an Acura. She knew about the Acura Roadside Assistance Pro She was very helpful in getting my problem figured out and resolved....even though ai have an Acura. She knew about the Acura Roadside Assistance Program (I did not) so I got my car towed to the dealership for free! She followed up with me letting me know what was going on and what was going to happen. She has terrific customer service! Give her a raise! The only downside was no one asked me if I wanted my car washed. Maybe they didn't ask because it was so dirty. But I guess I should be happy that I didn't pay for anything. More

Best service department ever. Lori Taylor is a fantastic person to work with. She always greets me with a smile and I can tell she truly cares about finding what’s best for me and my car. person to work with. She always greets me with a smile and I can tell she truly cares about finding what’s best for me and my car. More

Very friendly, helpful and knowledgeable. Lori greeted me with a great smile and addressed my concerns. She checked for parts availability and had my recall done and washed my car. Great servi Lori greeted me with a great smile and addressed my concerns. She checked for parts availability and had my recall done and washed my car. Great service! More

Service is done in a timely manner and the shuttle service is great for us. We got a thorough explanation of what needs to be done and the estimated cost for each repair. service is great for us. We got a thorough explanation of what needs to be done and the estimated cost for each repair. More

Some is service department did not wear masks and another did not cover nose and mouth with mask. I felt ver very uncomfortable there for service did not cover nose and mouth with mask. I felt ver very uncomfortable there for service More

The service department is one of a kind. From friendly service advisors to top notch repairs and service, you really can't get any better. service advisors to top notch repairs and service, you really can't get any better. More