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Tonkin Hillsboro Ford

Hillsboro, OR

4.8
131 Reviews

4151 SE Tualatin Valley Hwy

Hillsboro, OR

97123

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Showing 131 reviews

June 16, 2023

Recall service on transmission plus oil change was performed promptly. A shuttle service was provided to drive me home, and they delivered the car to my home when service was completed. More

by SecureKat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 19, 2023 -

Tonkin Hillsboro Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tonkin Hillsboro Ford. Tim Aytes Service Manager tim.aytes@tonkin.com

June 14, 2023

Valentina was great! She let me know why there was such a wait time… the bays were all full. After my vehicle sat waiting for 45 minutes, it was finally taken for servic More

by Osugrampam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina 5 stars
Jun 15, 2023 -

Tonkin Hillsboro Ford responded

Thanks for sharing about your experience with Tonkin Hillsboro Ford. We appreciate your business and hope to see you again soon! Tim Aytes Service Manager tim.aytes@tonkin.com

June 05, 2023

Tim was very communicative and got our car processed as fast as he could., even dealing with the stubborn afternarket warranty center More

by hamstermtnbkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
Jun 05, 2023 -

Tonkin Hillsboro Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tonkin Hillsboro Ford. Tim Aytes Service Manager tim.aytes@tonkin.com

May 27, 2023

I HAD ANOTHER GOOD EXPERIANCE,THANKS TO BENITO ALWAYS BEING ON TOP OF THE DETAILS. I highly recomend More

by daleerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
benito
May 30, 2023 -

Tonkin Hillsboro Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tim Aytes Service Manager tim.aytes@tonkin.com

May 10, 2023

I couldn't be happier with the service and the work that was done. I've been doing business with Benito for 20 plus years now and have never been disappointed. More

by rjbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
May 11, 2023 -

Tonkin Hillsboro Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Benito met your expectations. Thank you again for choosing Tonkin Hillsboro Ford, we look forward to having you as one of our valued customers for many more years to come! Tim Aytes Service Manager tim.aytes@tonkin.com

April 27, 2023

Tim gave me full explanations and accurate price quote for my 50,000 mile services. More

by Davenlinda4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service department
Apr 28, 2023 -

Tonkin Hillsboro Ford responded

Thank you for choosing Tonkin Hillsboro Ford. We look forward to having you as one of our valued customers for many more years to come! Tim Aytes Service Manager tim.aytes@tonkin.com

April 20, 2023

Valentina was excellent arranging our service appointment. She kept me informed at every step and made sure I was satisfied with the service. She also brought future service items to my attention More

by jtaylor1347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
Apr 22, 2023 -

Tonkin Hillsboro Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tim Aytes Service Manager tim.aytes@tonkin.com

April 18, 2023

They are always so nice and accommodating. Have always had such a great experience. Very good at explaining what is going on with the vehicle as long as they are able to replicate the issue. More

by Kris
Recommend Dealer
Yes
Employees Worked With
Ray Valero
Apr 18, 2023 -

Tonkin Hillsboro Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tim Aytes Service Manager tim.aytes@tonkin.com

April 13, 2023

I had a computer reboot on my ford mustang gt because the date was wrong on dash board took two days to fix Benito did a great job of getting job done ✅ More

by jeffreystaple
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Aguilar
Apr 14, 2023 -

Tonkin Hillsboro Ford responded

Jeffrey, Thanks for sharing about your experience with Tonkin Hillsboro Ford. We appreciate your business and hope to see you again soon! Lance Nolte General Manager lance.nolte@tonkin.com

April 05, 2023

I have found that the service advisors are very customer service focused and always worked hard to get my Ford vehicles serviced and repaired More

by DHart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
Apr 06, 2023 -

Tonkin Hillsboro Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tim Aytes Service Manager tim.aytes@tonkin.com

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