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Tonkin Hillsboro Chrysler Jeep Dodge RAM

Hillsboro, OR

4.4
461 Reviews

767 SW Baseline St

Hillsboro, OR

97123

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Showing 461 reviews

February 04, 2023

Great team! Very friendly. Thanks for helping me get my new truck Randy!! I am excited to take it on trips with my daughter! More

by Ufo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy May
Feb 08, 2023 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Cory Henderling | General Manager | cory.henderling@tonkin.com | (503) 640-1050

December 28, 2022

They took advantage of me. Sold me a used car, listed about $500 over the maximum KBB fair pricing for a pristine vehicle, but the radio was broken. After haggling, they gave m More

by mattia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronnie Bell, Stephen Burke
Jan 11, 2023 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your recent experience at Tonkin Hillsboro Chrysler Jeep Dodge Ram. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Shawn Becker - Service Manager - shawn.becker@tonkin.com

Feb 01, 2023 -

mattia responded

Hi Shawn. I sent you an email on January 11th. You are welcome to respond. To anyone else reading this, I did receive a notification from Tonkin Hillsboro Chrysler Jeep Dodge RAM that they still haven't received the title to the car they sold me on December 28th, 2022, and they don't think they will get it for another 4-6 weeks. When we called them the day of the purchase to ask about bringing the vehicle back, they told us that we couldn't because they had already submitted all the paperwork to the DMV. All the paperwork except for the title, apparently, because they don't have it. So if you are interested in having the title to the car you purchase, I'd still recommend shopping elsewhere. Looking forward to hearing from you Shawn!

July 31, 2022

Randy went above and beyond to get my truck delivered in time for my wife and I to use on the trip. We’re beyond pleased. More

by sb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy May
May 16, 2022

Was a good experience from beginning to end. Staff was honest and transaction was quick. More

by TLB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Bell
March 20, 2022

I never actually visited the dealership, I communicated by text with the salesman as I live an hour+ away. He was very responsive, respectful and helpful. Unfortunately was not able to make a deal with my More

by bnday0479
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeHaven
January 13, 2022

My husband and I had a very good experience here. We purchased a 80th Anniversary Jeep Grand Cherokee. Staff was very attentive and straightforward. Thank you. More

by sherry.duncalf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeHaven, Ruben Navarrete
Jan 19, 2022 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Cory Henderling | General Manager | chenderling@dicksautogroup.com | (503) 640-1050

December 29, 2021

2020 3500 HO CP4 failure. FCA is a joke NTSHA . Gov profit over people Well known issue Deadly vehicle when fuel injector pump fails More

by Discussed customer
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Randy May
Jan 10, 2022 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 28, 2021

Everyone at Dick’s Country was responsive and professional. Special applause to Jeremy who was exceptional! No hassles involved in my purchase of a very special RAM TRX and I recommend this deale More

by Gburns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeHaven, Ruben Navarrete
Sep 30, 2021 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Cory Henderling | General Manager | chenderling@dicksautogroup.com | (503) 640-1050

August 28, 2021

Thank you Hasan Abdellatif and Danny for getting us in our Grand Cherokee L. We love it two thumbs up. Since the beginning Hasan was very helpful and made an appointment that same day and walked out with More

by Escobar541
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Abdellatif
Sep 01, 2021 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions! Best, Cory Henderling | General Manager | chenderling@dicksautogroup.com | (503) 640-1050

August 11, 2021

I worked with Hasan Abdellatif and had a great buying experience. I purchased a 2018 Grand Cherokee Overlander and was pleased with every aspect of my purchase. Definitely with the drive from the coast. More

by Shaun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Abdellatif
Aug 16, 2021 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

Thank you for the wonderful review and for traveling to Dick's Country Chrysler Jeep Dodge from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Cory Henderling | General Manager | chenderling@dicksautogroup.com | (503) 640-1050

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