Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
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Jeremy Dehaven operates in a knowledgeable and genuine manner that greatly impressed me during my visit to Dick's Country Dodge. He will receive more business from myself and my recommendation to my frien manner that greatly impressed me during my visit to Dick's Country Dodge. He will receive more business from myself and my recommendation to my friends and family. The price was fair, the service was quick, and the financing went smoothly. I was in a hurry and my needs were met, so a deal was struck efficiently, in a manner that in which the benefits (warranty, price, loan) strongly outweighed my costs. More
Jeremy was very informative and easy to work with. Jeremy helped make the deal with his prodding of the finance guy, the finance guy was sort of a dork. My wife and I made several trips to the dealer Jeremy helped make the deal with his prodding of the finance guy, the finance guy was sort of a dork. My wife and I made several trips to the dealership to check out the car, before sitting down to talk numbers. Jeremy was patient with us the whole time. Thank you Jeremy! More
From the start, this dealership took good care of me. I first visited their web site and found the jeep I wanted. Second, I called the number on the web site and made an appointment to go see the jeep. I first visited their web site and found the jeep I wanted. Second, I called the number on the web site and made an appointment to go see the jeep. I received a phone call from Randy May a day later to confirm my appointment and had the opportunity to explain exactly how I wanted to proceed with financing and what my goals were. Randy, took it from there. We showed up, looked under the jeep, under the hood, took a test drive, and sat down with coffee and again, Randy took it from there. I loved how friendly and sincere Randy is; I felt right at home. There was absolutely no pressure. He listened to my needs. Everyone is friendly there, and I felt comfortable and happy to give them my business. Now, I can take my jeep on the beach with my family, up in the hills to go shooting, or just driving around in the sunshine. We love our jeep. sincerely, Jennifer and Thorsten Hamilton More
The Sales Consultant that worked with me was Ralph Ruiz, who is a very nice young man. He seems to do his best for his customers. When I emailed about the truck that I was interested in, Ralph Ruiz emaile who is a very nice young man. He seems to do his best for his customers. When I emailed about the truck that I was interested in, Ralph Ruiz emailed me back several times and answered all the questions that I had on the vehicle, prior to my going into the dealership to test drive it. I believe that he went beyond the normal scope of his position, as I have dealt with other dealerships in the past and have not experienced such service. Kudos to Ralph. Kathy Stevens More
I found this dealer was great to work with for many reasons but most of all my sales person, Randy May should get the award for best of all time. I have never been taken care of like a family member wh reasons but most of all my sales person, Randy May should get the award for best of all time. I have never been taken care of like a family member when making an auto purchase or any other type of purchase for that matter. There were several mistakes made through the financing process and Randy handled everything from start to finish keeping in contact with me at every step. You just can't find service like that any more! If your not a fan of Chrysler products, become one just so you can have an opportunity to work with Randy. More
Jeremy was a very good salesman. Our dealing with him was easy and good. Jeremy is the saleman that we deal with from Costco and that is the only way that I buy a car and Costco sent me to him and he was ver easy and good. Jeremy is the saleman that we deal with from Costco and that is the only way that I buy a car and Costco sent me to him and he was very profession and a good guy to work with as he done what he was suppose to do. More
I found a car on their on-line service and when I came in Jeremy had anticipated my needs and had that car waiting for me. The price was good and did not change throughout the visit. The manager was very pro Jeremy had anticipated my needs and had that car waiting for me. The price was good and did not change throughout the visit. The manager was very professional, but we go to Dick's Country Dodge because of Salesman Jeremy DeHaven. We have found him to be intelligent, kind, helpful, and knowledgeable about each car we have bought from him - 5 in total. More
This is the best dealership around from the amazing receptionist, down too the finance department! Not once did my family feel as if this was a typical car lot, they treated us all just like one of the receptionist, down too the finance department! Not once did my family feel as if this was a typical car lot, they treated us all just like one of there own family! I am a car fanatic and truly a great experience! Thank you, Sanders Family More
Last weekend when my Jeep Grand Cherokee started acting up, I knew an inevitable trip the mechanic was in the cards for the near future. I called around several dealerships/mechanics in the area and found up, I knew an inevitable trip the mechanic was in the cards for the near future. I called around several dealerships/mechanics in the area and found the staff at DCD to not only be the most informative, but the friendliest. I was able to schedule an appointment, arrange for a rental car (through Enterprise via DCD) and also have my warranty information verified all within the course of 10 minutes. When I arrived to drop my car off I spoke to David, the same who I spoke with on the phone. It was nice that I did not have to re-explain everything…he already knew what the issues were. David then outlined what they were going to do, when to expect a call, and went over the usual estimate/release paperwork. Enterprise was there a few minutes later…no wait. The next morning things went just as David had outlined and I had by Jeep back that afternoon and was back on the road. Thanks to everybody at DJD that made what could have been a possibly inconvenient experience as smooth as can be! More
We submitted an inquiry for a test drive online. We went in the next day and the van was available for us to view and drive. Randy was very friendly and patient with us. We already knew we liked the featu in the next day and the van was available for us to view and drive. Randy was very friendly and patient with us. We already knew we liked the features and just wanted to see how it drove. He didn't try to sell us on the test drive and talk the vehicle up, but just let us get used to it. We left that night and came back two days later to find the van had been purchased. Randy found us a different van that was the same make and model, but just a year older. We ended up getting a much better deal on this and it fit us better. Even with credit issues, we were able to get a deal with them for 3% less than we were paying on our trade-in. The thing that made us the most comfortable was that he was very patient with us. We had our 4 year old and 9 week old with us, so we needed a little extra time on occasion. When we needed some space, he would leave us and just stop by every now and then to see if we were ready to get back to business. All in all, we were very pleased and I will definitely be returning Service, as well as the next time I am in the market for a vehicle. More