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Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
461 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 461 reviews
April 02, 2024
Sometimes when you realize your vehicle is on its last legs it’s hard to bring yourself to the dealership to potentially go home with a new vehicle. Coming from the coast I tend to do a lot of research legs it’s hard to bring yourself to the dealership to potentially go home with a new vehicle. Coming from the coast I tend to do a lot of research ahead of time. I was able to figure out which vehicle I wanted and got ahold of a long time fixture at the dealership Jeremy DeHaven. I let him know which vehicle I was looking at and he had it pulled up and ready to go. After the test drive I knew I was going to take it home. Given the price of the vehicle and the length of time it sat I had a feeling that there wasn’t much room if any on the price. But I asked and unfortunately there wasn’t, but considering the quality of the vehicle plus fees and such I knew that I still got a great deal. Either way, Jeremy made the paperwork seamless and easy. And we were in and out in less than an hour and a half. Keep in mind that if you come from the coast they will charge you a “no pepperoni” fee 😁. With that being said, a suggestion to management would be consider having your sales people also be the finance people. Honestly I would prefer to have just 1 person I’m dealing with the entire time instead of being shuffled around. Note* There were no issues with finance and he was also a great person. So, to keep this simple the staff are humble and fun, and would recommend them to anyone. Make sure you go see Jeremy for your new vehicle. Keep in mind that he does get really busy. More
by Bryant Sheldon
Employees Worked With
Jeremy DeHaven, Jonathan McCrary
March 21, 2024
Excellent service as always they are very helpful and knowledgeable about everything they are friendly and helpful knowledgeable about everything they are friendly and helpful More
by Nora
Employees Worked With
Krista, Tim and another person he was really nice also but unfortunately I forgot his name he picked me up from my house to the shop to get my car
March 14, 2024
My sales Rep Kareem was great! He listened to my goals with my trade-in and purchase price point. He has helped with me after the purchase with a factory recall on the vehicle tha He listened to my goals with my trade-in and purchase price point. He has helped with me after the purchase with a factory recall on the vehicle that I purchased More
by kevin.hayes2208
Employees Worked With
Kaream, Brian Gallaway
March 08, 2024
So i went in today to have my computer flashed on my gladiator seeing how i upgraded my turn signals from halogen to factory oem led turn signals. These were supposed to be simple plug and play but i wa gladiator seeing how i upgraded my turn signals from halogen to factory oem led turn signals. These were supposed to be simple plug and play but i was wrong they are not. Apparently mopar failed to inform me that i would have to pay to flash my truck to accommodate the change from halogen to led. This cost was 195.00 on top of the cost of turn signal assemblies i purchased. I called the dealership and asked if they could get me in and flash my vehicle and was told yes. I went into the service department and shortly after arriving i see the service manager angry and stopping around throwing his hands in the air and yelling at my advisor. Low and behold he was upset cause the advisor took me in while they were short handed. I was never made aware of this as my advisor told me to come in, and so i did. After being there for just over two hours and this manager who was upset was also the one working on my vehicle, my advisor comes to me and says they tried several times and the computer would take the upgrade. I was thoroughly confused as to how a mopar computer in a dealership service department could not update a mopar computer in a jeep and then was still charged for absolutely nothing. My opinion is this service manager was in his feelings and just did whatever he did and said nope won’t work. The sheer unprofessional nature of this manager makes me question everything that happened today and makes me wonder if he even tried. Wasted my money and my time for what?, cause he was butt hurt being short staffed. A problem i didn’t create. Won’t go back there for nothing! More
by El.dopey1972
Employees Worked With
Brian Gallaway
January 21, 2024
I leased a car in December and want to say that my salesman OC was wonderful! He was very friendly, listened to what I wanted and worked with us to make it happen. salesman OC was wonderful! He was very friendly, listened to what I wanted and worked with us to make it happen. More
by tina
Employees Worked With
OC
