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Tonkin Hillsboro Chrysler Jeep Dodge RAM

Hillsboro, OR

4.4
461 Reviews

767 SW Baseline St

Hillsboro, OR

97123

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Showing 461 reviews

June 04, 2024

This dealership used to be run by xxxxx when i got my first car, under Tonkin I’ve noticed an increase of customer satisfaction. Very well done. More

by Svngxdraofficial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien , Brian Gallaway
Jun 05, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

We're delighted to hear that you've noticed an improvement in customer satisfaction at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Thanks for sharing your positive experience with us!

May 22, 2024

The sale was many years ago. However, Service and Krysta's effort on my behalf, keep me coming back. Truck is idle most of the year, unique service detail employed. More

by oldcrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Lemley
May 22, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

We're glad to know that our service team, especially Krysta, has been able to provide you with the quality experience we aim for at Tonkin Hillsboro Chrysler Jeep Dodge RAM. We appreciate your loyalty!

May 16, 2024

Krystal handles my Dodge 2500 for me regularly I appreciate her care in handling my truck. More

by kaelinieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KRYSTA, Brian Gallaway
May 16, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

We're thrilled to hear that Krystal has provided attentive service for your RAM 2500 at Tonkin Hillsboro Chrysler Jeep Dodge RAM! We look forward to your next visit.

May 15, 2024

Darien worked hard to get my Jeep pushed through and ready dispite an overloaded schedule. More

by Lifeofdwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien
May 15, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

We love to hear Darien took great care of your Jeep during your time at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Thank you for trusting us with your service needs!

May 07, 2024

We leased a new Jeep late last month, my wife and I. It ended there, even if the sales experience was excellent. They hired a new financial manager, who was acknowledged to lack experience filling out p More

by clementspd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David, Brian Gallaway
May 08, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

Patrick, I'm sorry to read about your experience. We strive for a smooth and efficient process in all areas of our business, so it's disappointing to learn that we fell short during the paperwork phase of your lease agreement. Your feedback is valuable as it helps us improve our services moving forward. If you're open to discussing this further or if there are any other concerns you'd like addressed, please reach out at your earliest convenience. Thank you, Jonathan McCrary - General Sales Manager

May 02, 2024

Went in for the first maintenance service for my MY23 Durango. Took about an hour for oil and filter change plus a multipoint inspection. Waiting area is good with complimentary snacks and drinks. Other More

by Mackcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
May 03, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

We're glad to know you had a positive experience with your first maintenance service for your Durango at Tonkin Hillsboro Chrysler Jeep Dodge RAM. We look forward to seeing you again on the next interval!

April 29, 2024

Everyone was very nice and friendly! ! Very helpful and quick, for a walk in customer 👍😉 More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gallaway
Apr 29, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

Tim, your kind review warms our hearts! Thank you from the Tonkin Hillsboro Chrysler Jeep Dodge RAM Team.

April 26, 2024

Needed services on my Truck. Recall, alignment, new tires, oil change, possible brakes after inspection. Was there in there 10 minutes before opening. Had to call for follow up a More

by drae.vongsoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darien
Apr 26, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

Drae, I'm sorry to learn about your experience. It's certainly not the level of service we aim for and it sounds like we missed the mark here. We take your feedback seriously and want to make things right for you. Please reach out so that we can discuss this further in detail - thank you, Shawn Becker - Service Manager - shawn.becker@tonkin.com

April 13, 2024

Very courteous and responsive people. Work was done in a timely manner. No extra or added pressure. More

by amacias141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 15, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

We are glad to hear that our team provided excellent service. Thanks for sharing this feedback with us here at Tonkin Hillsboro Chrysler Jeep Dodge RAM!

April 05, 2024

Jeremy was an awesome sales rep. No pressure in purchasing a vehicle. Friendly and the shortest time ever to by a vehicle. More

by Vicg05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Dehaven
Apr 08, 2024 -

Tonkin Hillsboro Chrysler Jeep Dodge RAM responded

We're glad to know that Jeremy provided you with a pressure-free and efficient car-buying experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Thanks for sharing your feedback!