Tonkin Hillsboro Chrysler Jeep Dodge RAM

Excellant service for over 30 years After 30 years of vehicle purchases or maintenance the service is still excellent. Attention to customer needs was initiated by Dick Inukai in the ea After 30 years of vehicle purchases or maintenance the service is still excellent. Attention to customer needs was initiated by Dick Inukai in the early days and is still a priority today. More

Selection Excellent, great selection of the models and accessories that I was looking for. Mike keinholz did an excellent job of helping my wife & I find what w Excellent, great selection of the models and accessories that I was looking for. Mike keinholz did an excellent job of helping my wife & I find what we were looking for More

Outstanding Dealer ship Jeremy, is great to work with. A real proffessional. The dealer ship is very fortunate to have him as an employee. This is the second car we bought fr Jeremy, is great to work with. A real proffessional. The dealer ship is very fortunate to have him as an employee. This is the second car we bought from him. We were treated very fairly. A pleasure to shop at Dick's Country dealer ship. J.C. More

2015 Rubicon Jeremy Dehaven was very helpful in all aspects of my vehicle purchase. Answered all questions in a timely manner, friendly and wanting to take the tim Jeremy Dehaven was very helpful in all aspects of my vehicle purchase. Answered all questions in a timely manner, friendly and wanting to take the time to find me the right car. Locating the only one that matched my criteria and securing it from a dealer over 200 miles away and arranging for it's transportation. Great customer service! More

I was thankful to find Jeremy as my salesperson I normally doesn't like to work with car salesperson, but Jeremy DeHaven has totally changed my thoughts on it. His deep knowledge of the car that I w I normally doesn't like to work with car salesperson, but Jeremy DeHaven has totally changed my thoughts on it. His deep knowledge of the car that I was looking for helps the ordering process, and above all, his honesty was the one that I could never forget. I would strongly suggest anyone in the process of looking for a new car stop by and just say hi to Jeremy, and you will know why I was impressed. More

Good service with minimul fuss! The vehicle I wanted was not in stock, so the dealer was very helpful in ordering it for me. Price negotiating was minimal, and I was pleased with my The vehicle I wanted was not in stock, so the dealer was very helpful in ordering it for me. Price negotiating was minimal, and I was pleased with my purchase price. The vehicle did come in with a couple of "new car glitches" (door had small ding from transporting, and the battery check light came on within a couple of days of delivery", but the dealership took care of these problems quickly and professionally. I love driving my new Jeep! More

Why buy anywhere else! Great inventory, good prices, knowledgeable and friendly people. Gary Ransier was fantastic, great customer service. We would recommend our friends an Great inventory, good prices, knowledgeable and friendly people. Gary Ransier was fantastic, great customer service. We would recommend our friends and family!! A big thank you to xxxxx Country. More

Jeep disservice with inflated cost I recently had the displeasure of working with Dick’s Country Chrysler Jeep Dodge dealership for service on my ’96 Jeep Cherokee. Normally, I don’t wr I recently had the displeasure of working with Dick’s Country Chrysler Jeep Dodge dealership for service on my ’96 Jeep Cherokee. Normally, I don’t write online reviews, but I am so infuriated by my experience I thought it fit to warn other people from the disservice they provide at the “service center”. I tested my Jeep at home and found that the fuel pump could have been faulty, but I wasn’t sure why my Jeep was not running. Since I did not know how to replace it myself, I contacted the dealer to get an estimate. After talking with the service rep, she assured me they did not have a fuel pump in stock and that it would cost me $229 to order it new – but informed me that the pumps were discontinued. She suggested that I look at Napa Autoparts and that they could install the pump for me for $187. Luckily, I found the pump at Napa, purchased it for $104. I then had my Jeep towed to Dick’s Country Chrysler Jeep Dodge service center with the new fuel pump in the passenger seat. I spoke with the service manager, April, over the phone and she told me that they had everything under control. The next day I receive a call that my Jeep is ready to pick up so I brought my 2 year old daughter and wife with me to pick up the Jeep. After arriving, the desk clerks charged me $355 dollars for the labor that I was quoted for $187 over the phone. Being the understanding person that I am, I gladly paid them expecting my car to function as normal. After trying to start my Jeep, to my surprise, the Jeep wouldn’t start. It seems the technician did not even put the key in the ignition to verify that the Jeep would start after he installed the new fuel pump, nor did he run any diagnostics. Of course, I had to re-enter the service center and tell them my car was not ready because 1. It didn’t start and I couldn’t drive it 2. They didn’t run diagnostics on it to identify the cause of the problem The next day they called me back and told me that diagnostics showed that my Idle Air Control motor was faulty and that it would be about $600 in labor to fix it – of course, they didn’t have the part in stock. After looking on youtube and my service manual for a few minutes, I purchased the part at Napa for $50, drove to the service center where my Jeep was sitting on the side of the building with the window down un-attended, and proceeded to replace my own Idle Air Control motor. All that was needed was a Torx 20 bit, a xxxxxxx, and less than 5 minutes of time. After unscrewing 2, yes only 2 screws, I replaced my Idle Air Control motor and was able to start my jeep without any problems. I drove my car to the other side of the building to pay for the disservice, where I found that they charged me $150 to identify that a $50 motor and 2 screws was buggering up my car. Keep in mind they wanted $600 to perform the same task that only took 5 minutes for me to perform. On paying the clerk, April the service manager, wouldn’t even look at me. In fact, April was talking to the clerk about my ticket right in front of me across the room, clearly she didn’t want to help nor did she care about any of my auto problems. Fortunately, April wished me a good weekend on my way out. I don’t wish this sort of service on anyone, so if you ever need any repairs on your vehicle, seek out a private mechanic with a good reputation. I will be contacting the Better Business Bureau and their regional office to ask if they know that this sort of unethical work is being performed in Oregon. More

Fast and friendly service Jeremy DeHaven has been my "Car Guy" since 2001, this is the third car we bought from Jeremy. Jeremy is knowledgeable, honest, and very professional, Jeremy DeHaven has been my "Car Guy" since 2001, this is the third car we bought from Jeremy. Jeremy is knowledgeable, honest, and very professional, goes the extra mile to provide friendly and fast service. I highly recommend purchasing your next vehicle from him and Dick's Auto Group. More

Honest, friendly, easy Everyone was super friendly and not in a fake way. It seemed everyone was honest and the purchasing experience was quite easy. This was our second pur Everyone was super friendly and not in a fake way. It seemed everyone was honest and the purchasing experience was quite easy. This was our second purchase - it's the only place we trust! More