Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
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Randy, May was our sales rep. He was very professional and patient with us. He didn’t try to push something on us. We didn’t want we appreciate I’d recommend Randy, to my friends He was very professional and patient with us. He didn’t try to push something on us. We didn’t want we appreciate I’d recommend Randy, to my friends and family to purchase a car from Tonkin. More
Gordon was awesome! No pressure and has tons of experience. Really took the time to fight for the deal I wanted, and we got it! No pressure and has tons of experience. Really took the time to fight for the deal I wanted, and we got it! More
The sales and the finance department of the Hillsboro jeep dodge store showed their true professionalism very thorough in my experience from the beginning to the end this dealership is a shining example jeep dodge store showed their true professionalism very thorough in my experience from the beginning to the end this dealership is a shining example of what other dealerships should follow definitely would be from here again More
Took my Gladiator in because it is throwing code B2199-16, which is for "Battery Voltage - Circuit Voltage below threshold". The dealer said this was due to the fact I added larger tires and lifted B2199-16, which is for "Battery Voltage - Circuit Voltage below threshold". The dealer said this was due to the fact I added larger tires and lifted the truck. What?!? They wanted to charge me $550 for a Mopar tire contract (whatever that is) to flash the PCM. But I had already had this done, tire size had been updated, but they didnt even check. I told the Service Advisor this, so then he said this code happens when the truck sits for a couple days. First off, it never sits without running for more than a day, and second, even if it did, a brand new truck should not have its battery dying after two days without use. My battery is at 11.9 to 12.0 volts before I start it, and that is why the code is there. They tested it after it had just been running and was at 12.8. So they said all good. So they didnt do anything. I went to my truck in the lot, and before starting, checked the voltage: 12.2 volts. Something is draining it and all signs point to the Aux battery. This dealer doesnt honor all warranty work. GO SOMEHWERE ESLE and save yourself a headache! This dealer completely ignored the DTC Code. Seems like a potential lawsuit if battery fails leaving me stranded on one of my adventures. The Aux battery failing is a known issue, this dealer has to know that. They dont really care is the conclusion I came to. More
This dealership used to be run by xxxxx when i got my first car, under Tonkin I’ve noticed an increase of customer satisfaction. Very well done. first car, under Tonkin I’ve noticed an increase of customer satisfaction. Very well done. More
The sale was many years ago. However, Service and Krysta's effort on my behalf, keep me coming back. Truck is idle most of the year, unique service detail employed. However, Service and Krysta's effort on my behalf, keep me coming back. Truck is idle most of the year, unique service detail employed. More