Tonkin Hillsboro Chrysler Jeep Dodge RAM

Dear America, There’s a Super Star employee in Tonkin's Service Department. Her name is Krysta Lemley. It is very rare to find an individual with such knowledge, skills, and great customer focus. She is Service Department. Her name is Krysta Lemley. It is very rare to find an individual with such knowledge, skills, and great customer focus. She is driven to make sure her customers feel valued! I’m pleased to be able to guide you to someone whose work achieves Quality Customer Care. Why, because Krysta cared about me through a tough repair. Krysta’s actions speak loudly. Their mechanic (Robert) who replaced my entire rear differential took the time to show me what got damaged when the carrier bearing went out, froze bearings, five (5) broken teeth on the pinion ring gear, and damaged the housing. He made it right! Candidly, I would entice her away every chance I had if I had my own business. I mean it. The Extended Warranty Company called EVERYTHING BREAKS.COM located in Dallas, Texas is definitely NOT a company that I would recommend EVER! They denied my claim for multiple invalid reasons for 3 months and left me stuck 300 miles from home. Lucky for me, TONKIN stayed engaged the entire time. NOTE THIS: - KRYSTA WAS TENACIOUS AGAINST THE WARRANTY COMPANY’S INTENTIONAL DELAYS AND INCOMPETENCE. - THEY DID NOT STOP HER. - SHE DID NOT QUIT. - I COULD CLEARLY SEE, QUITING IS NOT IN KRYSTA’s DNA. I am truly grateful I chose TONKIN CDJR of Hillsboro, OR. Gratefully, Hawkeye More

This is the 3rd car we have purchased from Jeremy DeHaven at this dealership. We drive over 40 minutes to specifically go here. It is an easy, professional transaction every single time. Jeremy has been ther at this dealership. We drive over 40 minutes to specifically go here. It is an easy, professional transaction every single time. Jeremy has been there for a long time…he is friendly, dependable and quick to respond. I would highly recommend having them locate and sell you your next new or used car! More

Randy May helped me get into my second Jeep! I returned to Tonkin Hillsboro (drove over 270 miles) to work with Randy once again on my purchase because he genuinely cares about his customers, h I returned to Tonkin Hillsboro (drove over 270 miles) to work with Randy once again on my purchase because he genuinely cares about his customers, he's extremely professional, and his depth of experience is evident. What an absolute pleasure and experience. I will continue to be a repeat [satisfied] customer - thanks again Randy! More

Krysta Lemley, Service advisor, is one of the best people you have on staff whenever I bring my ram truck in for service. I always try to get her as my service advisor. Whether it be technical questions, she you have on staff whenever I bring my ram truck in for service. I always try to get her as my service advisor. Whether it be technical questions, she will always find the answer. I give her “10” across the board. She’s got a great personality. She listens to what you say, she gets the job done in a timely fashion. Always keeps you updated on the progress of your vehicle. Finishing your paperwork to get you on the road as quick as you can..It’s always a pleasure to work with her. More

Great dealership very happy with the buying process and how smooth everything was. Aiden was super helpful. how smooth everything was. Aiden was super helpful. More

Service was fast and efficient. Carlos Gutierrez was personable and kept me informed. Thank you! Carlos Gutierrez was personable and kept me informed. Thank you! More

Went through Costco program. The Sales man gave me the reduced price. Very quick and efficient company. No high pressure to sale warranty or add ons. They even delivered the vehi The Sales man gave me the reduced price. Very quick and efficient company. No high pressure to sale warranty or add ons. They even delivered the vehicle. Very pleased More

they did great job fast accurate friendly love my jeep well run service department thankyou well run service department thankyou More

Quality workmanship best Service Representative Allie was keeping me informed about my van as it was being worked on. keeping me informed about my van as it was being worked on. More