Tonkin Gladstone Hyundai

Total incompetence Took my car in because it was cutting out occasionally. The service people said there was sludge in my engine and that I needed to have my engine rep Took my car in because it was cutting out occasionally. The service people said there was sludge in my engine and that I needed to have my engine replaced at my cost. I said it runs fine it just cut out occasionally. They said it’s the oil sludge I need to replace my engine. Naturally, I refused. They put it back together I drove 1 mile oil that comes on and age and start smoking. I called them and they basically said see if you can get it back here will replace the engine. Incredible More

Friendly and knowledgeable Greeted immediately. Did not feel pressured. Helpful and knowledgeable staff. The entire process was less than 3 hours. All questions answered by know Greeted immediately. Did not feel pressured. Helpful and knowledgeable staff. The entire process was less than 3 hours. All questions answered by knowledgeable staff. Clean facility. Easy to access. More

Veloster clutch replacement My wife purchased the 2012 Veloster from Town and Country, I can’t believe a clutch went out in 6 years, we’ve driven them for 30 never having problem My wife purchased the 2012 Veloster from Town and Country, I can’t believe a clutch went out in 6 years, we’ve driven them for 30 never having problems. I had to go back twice for my new clutch, the reverse camera and warning sound where not hooked up upon completion. More

Great service Ryan was very helpful and friendly. He greeted me with a smile and answered all my questions. I felt he was very trustworthy and would listen to his Ryan was very helpful and friendly. He greeted me with a smile and answered all my questions. I felt he was very trustworthy and would listen to his recommendations. More

Car I wanted I went in to look at a specific used car to replace one like it that had been totaled. The 2015 Chevrolet was priced well and appeared to be in compar I went in to look at a specific used car to replace one like it that had been totaled. The 2015 Chevrolet was priced well and appeared to be in comparable condition to my damaged car even though it had a few more miles. More

Helpful! I walked in to see if some one could explain how getting a loan worked. Armando had a lot of patience and worked with me on trying to figure out what I walked in to see if some one could explain how getting a loan worked. Armando had a lot of patience and worked with me on trying to figure out what was the best model that fit my lifestyle and budget. Then after test driving, Harry the finance person, made me feel at home and walked me through the whole process step by step. I would recommend this place because they are not tying to up sell you and the team works well together to collaborate to make an overall good experience. Armando continued to follow up with me with emails and a phone call to see if there were any questions that I had not been able to figure out. I was not expecting that, and really appreciated the extra support. More

They Sell Cars But Don't Expect Service Tonkin Gladstone Hyundai provides BAD service! My husband and I experienced computer errors, "Refill Inverter Fluid." He checked the fluid, and the re Tonkin Gladstone Hyundai provides BAD service! My husband and I experienced computer errors, "Refill Inverter Fluid." He checked the fluid, and the reservoir was full. We made an appointment for them to look at the car. Yesterday, a warning flashed and bells rang, "Engine Overheated." He brought water to where I was stopped. The radiator was full. We brought the car to the shop today for the maintenance. In two phone calls late this afternoon, they made several excuses about what was wrong, and admitted they hadn't done the service we requested. We'll never go back, and want everyone to know how irresponsible they are. More