Tonkin Gladstone Hyundai
Gladstone, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Great people to work with went over and beyond what was needed to get me the right car fast friendly service over all a great experience Great people to work with went over and beyond what was needed to get me the right car fast friendly service over all a great experience More
Purchase of a Hyundai Santa Fe Sport I found this car buying experience without the normal high pressure and was able to complete the purchase in less than 2 hours. They were able to mee I found this car buying experience without the normal high pressure and was able to complete the purchase in less than 2 hours. They were able to meet the price point I wanted without the intense back and forth haggling. I have not had any experience with the service department, hopefully I is as good as the sales department. More
Great Car Buying Experience All of my expectations were exceeded in this car buying experience. This is our 4th Hyundai and by far the best services we have received to date. D All of my expectations were exceeded in this car buying experience. This is our 4th Hyundai and by far the best services we have received to date. Devon Cowell took great care of us and even delivered our vehicle to our home in Bend, Oregon, 3.5 hours away. I highly recommend Tonkin Gladstone Hyundai to anyone looking to purchase a new vehicle. More
Great Car, Great Service Brock was great, he helped me get the car i wanted at a great price. The staff was great, the options were great, everything was great, great experien Brock was great, he helped me get the car i wanted at a great price. The staff was great, the options were great, everything was great, great experience. Thanks Brock you were great, everything is great. More
amazing service I had found the car of my dreams!! After contacting Gladstone I was contacted by Devon we chatted and he went to see where this car was then he did e I had found the car of my dreams!! After contacting Gladstone I was contacted by Devon we chatted and he went to see where this car was then he did everything he could to get my car ready and when we met in person to sign paper work he was very kind. Later that evening he drove my car to my home !!! I will recommend him to anyone looking for a car! Lisabeth More
Overall, work is needed Harry Razzaghy was the person that wrote up our paperwork. This was a 100% cash deal, and should not have taken more that a few minutes. He addresse Harry Razzaghy was the person that wrote up our paperwork. This was a 100% cash deal, and should not have taken more that a few minutes. He addressed the 37 year old man in our party as “man”, “boss” and “bro” frequently. He did not shake his hand, instead offered him a fist to bump. He shook the women’s hands in the party. He then removed what at first appeared to be a mint tin and offered the contents to the man in the party. It was chewing tobacco. The man in our party declined, and then Harry put a wad in his lip and proceeded to spit in a cup for the rest of the transaction. We were talked into the warranty, at a discount. Which seemed fair, but was a hard sell. The incentive was it supposedly includes service intervals (transmission flush etc) but we have not found that in the paperwork. He did “throw in” oil changes (10 of them) if we drive an hour to our nearest Hyundai service center. He did not ask an employee to put the temp plate paper in the car, rather a member of our party. We verified which car and were instructed to tape it in the wrong vehicle. So we left the dealership without a temp plate. It had to be scanned and emailed the next day, no one offered to drive it out to where we were staying for the night (an hour drive away.). Overall our interactions left a bad impression. Devon Cowell was very personable and handled everything online and over the phone prior to arrival. He had the car promised at the price promised available. Cindy Locke took care of overnighting the temp plate as soon as we inquired, apparently no one else considered handling it. She was fantastic and prompt. Whomever detailed the car put a scratch and a small gouge in the passenger door and passenger door handle and did not actually pop the trunk to remove the copious pine needles accumulated just under the lip of the trunk lid. Apparently we need to make a special trip to get touch up paint, because we were told it could not be mailed. More
Great and satisfying experience. I submitted what I was looking for on line. Devon called and said that he had the car I was looking for. I went right over and 2 hours later drove a I submitted what I was looking for on line. Devon called and said that he had the car I was looking for. I went right over and 2 hours later drove away in the Hyundai Tuscon that was what I wanted and more. I am very happy with the experience and with my new car! More
Devon is awesome! He was so helpful, he listened to what we wanted and didn't pressure. He made this the absolute best car buying experience I've ever had! He was so helpful, he listened to what we wanted and didn't pressure. He made this the absolute best car buying experience I've ever had! More
Tuscon Had a great experience at the dealership. Never felt pressured and I am really enjoying my new car. I would definitely recommend this dealership to a Had a great experience at the dealership. Never felt pressured and I am really enjoying my new car. I would definitely recommend this dealership to a friend. More
Thanks Devon was great. He met me at the Portland airport and took care about me the whole day. Thanks to Devon the deal went through. Cheers! Devon was great. He met me at the Portland airport and took care about me the whole day. Thanks to Devon the deal went through. Cheers! More