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Tom Wood Volkswagen

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.4
406 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 406 reviews

January 03, 2023

I had a great experience at Tom Wood Volkswagon. Jordan was extremely knowledgeable and helpful with the car buying process. We also had a trade-in and he did everything he could to get us the deal More

by ChristineF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Tom Wood Volkswagen responded

We are delighted Jordan welcomed you into our dealership and provided a seamless car-buying experience. Thanks so much for choosing Tom Wood Volkswagen. Enjoy the new ride!

December 28, 2022

I stopped in, test drove an ID. 4, and drove it home an hour later! They were fabulous! More

by mkrice58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
Report | Print
Dec 29, 2022 -

Tom Wood Volkswagen responded

Thank you for the great review and kind words about Tom Wood Volkswagen. We are pleased to hear about our team's great work, and we hope to see you in the future!

December 27, 2022

I have bought two cars from Tom Wood both experiences have been quick and easy. More

by Patmc2147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Canas, Josh Hedges
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Dec 28, 2022 -

Tom Wood Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Tom Wood Volkswagen team. Drive safely, and we hope to see you back again down the road!

December 13, 2022

VW and Josh were amazing to work with, patient and flexible. They answered every question we had; the whole experience was painless! More

by Steveandmeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey- finance, Josh Hedges
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Dec 13, 2022 -

Tom Wood Volkswagen responded

This review means a lot to us! Thank you for choosing Tom Wood Volkswagen and for sharing your thoughtful feedback about Josh and our team. We hope to see you again!

December 10, 2022

Josh was friendly, knowledgeable and great to work with! I’m very happy with my new Tiguan. More

by Sarahgrahn14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Long, Hector Canas, Josh Hedges
Report | Print
Dec 12, 2022 -

Tom Wood Volkswagen responded

Sarah, thank you for the great review! We are so glad to hear that Josh delivered a seamless purchase experience. Drive safely in your Volkswagen Tiguan, and we hope to see you back again at Tom Wood Volkswagen!

December 07, 2022

Friendly, knowledgeable staff that is always ready to help. Josh Hedges is a fantastic sales professional. More

by Laura H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
Report | Print
Dec 08, 2022 -

Tom Wood Volkswagen responded

Thank you Laura for stopping by to leave Tom Wood Volkswagen a wonderful review. Josh will appreciate the shoutout! Our team is here to help with any of your vehicle needs.

November 15, 2022

They are friendly, well informed efficient. They have specials which they make sure you receive. More

by bunny1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xander
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Nov 16, 2022 -

Tom Wood Volkswagen responded

We are delighted to receive your 5-star review! Thank you for working with us here at Tom Wood Volkswagen.

October 22, 2022

Great prices No pressure. Positive sales reps. Took time to help me learn the new high tech on the car. Best buying experience I’ve had with a dealership. Best price for my mi More

by Cuckoo44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan (salesman) and Mike Hilsmeyer, Cody Cobb
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Oct 24, 2022 -

Cuckoo44 responded

OK

Oct 24, 2022 -

Tom Wood Volkswagen responded

We are delighted that our team gave you the best car-buying experience you have ever had! Thank you for choosing Tom Wood Volkswagen and for sharing your feedback. Safe travels ahead!

October 12, 2022

Xander Wroblewski was awesome. He was honest and good. I will continue to come for services. More

by Yvonne_rn1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xander Wroblewski
Report | Print
Oct 12, 2022 -

Tom Wood Volkswagen responded

Thank you for the 5-star review! Xander will definitely appreciate the shoutout. Until next time, safe driving!

September 29, 2022

Love this place. Maintenance is finished on time or early! Buying new was a breeze. Ask for Ryan. More

by sshrock44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vu Tran
Report | Print
Sep 29, 2022 -

Tom Wood Volkswagen responded

Thank you for the 5-stars and shoutout to Ryan! All of us at Tom Wood Volkswagen hope to see you again in the future!

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