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Tom Wood Volkswagen

Indianapolis, IN

4.8
425 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 425 reviews

June 19, 2026

Excellent job and great service 👏 👍 👌 🙌 keep up your great work 👍 service is very professional experience More

by beszterw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Brummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex is very professional experience
Jun 22, 2026 -

Tom Wood Volkswagen responded

Thank you for the glowing review! We're thrilled you had a professional and excellent experience at Tom Wood Volkswagen. See you next time!

June 13, 2026

Incredible service and quality, technicians and service desk were professional and friendly. Vehicle came back cleaned and washed, which was not expected. More

by Bgilbert0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Garton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Brummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Obermeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Back, Kierra
Jun 15, 2026 -

Tom Wood Volkswagen responded

We love to hear that our team went the extra mile to deliver top-notch service! Thank you for choosing Tom Wood Volkswagen and for sharing your experience. See you next time!

June 12, 2026

Great experience with Tom Wood VW and Hope, my service advisor. Recently, I took my new, used, Golf Sportwagen in for service and Hope was simply a joy to work with. She was articulate, knew what she was More

by marksawyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Jun 15, 2026 -

Tom Wood Volkswagen responded

Thank you for sharing your positive experience with Hope and our team at Tom Wood Volkswagen! We appreciate your business and look forward to helping you with any future needs, Mark.

June 06, 2026

Thank you Sir for taking your time to give me the best experience in buying a car. More

by Justin_car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Tom Wood Volkswagen responded

Here at Tom Wood Volkswagen, we are always thankful for positive feedback from our customers. Thank you, Justin!

June 06, 2026

Excellent services From Stephan. He went all the way to make sure that I could get the best experience in the dealership. More

by Justin_car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Tom Wood Volkswagen responded

We're glad Stephan made your experience so memorable! We are grateful for your support, Justin. Thank you for choosing Tom Wood Volkswagen!

April 26, 2026

Very friendly and knowledgeable service. I know that I can trust their service. Thank you for a job well-done. More

by Leaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Apr 27, 2026 -

Tom Wood Volkswagen responded

Leaf, thank you for sharing your feedback about our team! We’re honored to earn your business and we hope to see you again at Tom Wood Volkswagen.

March 27, 2026

Stephan is an excellent salesman. He answered all of my questions! Very happy with my 26 Jetta. Matt K. More

by keatingr8044
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Tom Wood Volkswagen responded

Matt, we are happy to hear you are satisfied with your experience at Tom Wood Volkswagen! We will pass along your feedback to Stephan and our team! Enjoy your new 2026 VW Jetta! See you next time!

January 04, 2026

My experience at Tom Wood Volkswagen has been top notch. Starting with Kate and then Aaron and Alec I was taken great care of and felt more like family than just a customer. I highly recommend the team at T More

by timacheek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Reed, Alec, Kate.
Jan 06, 2026 -

Tom Wood Volkswagen responded

Thank you for your kind words, Tim! We're glad to hear you felt like family with Kate, Aaron, and Alec. We really appreciate your recommendation and we’re looking forward to working with you again at Tom Wood Volkswagen!

December 04, 2025

Kierra was very helpful, understood what I needed and set things in motion to get it done. More

by Wallacenk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kierra McGee
Dec 04, 2025 -

Tom Wood Volkswagen responded

There is nothing better than a great review. Kierra will appreciate your kudos. Thanks for giving Tom Wood Volkswagen your business, Wallace!

October 04, 2025

I went in to have my tire checked out. I waited just a short time about a half hour. They had it done wash my car. It was excellent. I always feel like I get the best service there. I’m so More

by margo.klinker1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Tom Wood Volkswagen responded

Margo, thank you for choosing Tom Wood Volkswagen and for sharing your experience! We’re glad you’re always taken care of here.

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