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Tom Wood Volkswagen

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.4
406 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 406 reviews

February 16, 2023

Jordan was an excellent salesman and his approach was very laid back which was helpful to me in buying a car. He was very knowledgeable about the vehicles in which I inquired. He was extremely courteous More

by jkleeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Tom Wood Volkswagen responded

Thank you for trusting Tom Wood Volkswagen with your business! We are pleased to hear about your positive experience with Jordan, and hope to see you in the future! Safe travels in your new ride!

February 10, 2023

Josh Made the process of buying out my lease easy. Thanks to the whole team! More

by karihowellhalbrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
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Feb 13, 2023 -

Tom Wood Volkswagen responded

We are glad to hear that Josh made the process easy! Thank you for working with us here at Tom Wood Volkswagen.

February 10, 2023

Excellent group of people, very professional and worked with me on pricing and I never felt pressured into anything More

by Strawser05
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Canas
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Feb 13, 2023 -

Tom Wood Volkswagen responded

We are glad to hear that you are satisfied with our pricing. Thank you for trusting Tom Wood Volkswagen with your business!

February 09, 2023

Jordan is straightforward and is willing to work with you to get a deal done! Highly recommend him to anyone seeking a trustworthy salesperson More

by PA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Tom Wood Volkswagen responded

Thank you for the review! Hearing that Jordan delivered such a successful purchase experience made our day. Drive safely in your new vehicle, and enjoy it! We hope to see you again at Tom Wood Volkswagen!

February 05, 2023

Josh was great. I didn't buy anything this time, but I will be back. More

by Kerri_82170
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
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Feb 06, 2023 -

Tom Wood Volkswagen responded

Thanks for the review, Kerri! We are looking forward to seeing you again at Tom Wood Volkswagen!

February 04, 2023

Was told service would take 3 to 4 hours. Ended up at 5 1/2 hours. Engine code scanner was down then tech took lunch and my car sat. More

by rjhuelskamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager, Ryan Carlisle
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Feb 06, 2023 -

Tom Wood Volkswagen responded

I am so sorry to hear that your service experience took longer than anticipated. We strive to deliver a timely and smooth process, and it's very disappointing to learn that we let you down. Your feedback is very valuable and we will be sure to take it into consideration so that we may improve moving forward. If there is anything else you'd like to share, please feel free to give me a call. Thank you, Nathan Gregg - Service Manager - (317) 705-7851

February 03, 2023

Tom Wood’s dealers have made it simple to acquire and maintain a good quality vehicle. Josh was very helpful & made quick work of buying out my lease. More

by emilyswain12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, Josh Hedges
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Feb 03, 2023 -

Tom Wood Volkswagen responded

Here at Tom Wood Volkswagen, customer satisfaction is our #1 priority. We always do what is best for our customers. We are glad to hear you enjoyed your experience working with Josh, and it was a pleasure having you at the dealership. We appreciate your review!

February 02, 2023

Thankful we had Josh there to help us and answer all our questions. He was an honest guy and enjoyed working with him! More

by Bennettmhaley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
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Feb 03, 2023 -

Tom Wood Volkswagen responded

We are glad to hear that you felt taken care of by Josh. He and the team appreciate your support. Thanks for working with us!

February 02, 2023

Josh was amazing to work with and made it an easy experience. He didn't make me feel comfortable. More

by livingthelife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
Report | Print
Feb 02, 2023 -

Tom Wood Volkswagen responded

It is great to hear that Josh made your purchasing experience comfortable and easy! Thank you for working with us here at Tom Wood Volkswagen.

February 02, 2023

Josh was an amazing salesperson! We originally test drove a used car and decided we ended up wanting to buy new. He let us test drive and look at multiple vehicles, compared pros/con More

by HAnten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
Report | Print
Feb 02, 2023 -

Tom Wood Volkswagen responded

Thank you so much for taking the time to share your excellent purchasing experience with Josh! All of us at Tom Wood Volkswagen truly appreciate your feedback and wish you many safe miles in your new ride!

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