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Tom Wood Volkswagen
Indianapolis, IN
409 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 409 reviews
April 01, 2023
We had a great experience! Everyone was very helpful and gave a an awesome deal! Everyone was helpful! Everyone was very helpful and gave a an awesome deal! Everyone was helpful! More
by Leslieybodie
Employees Worked With
March 26, 2023
We had a very pleasant experience. Excellent customer service! Everything was explained well and they were willing to work with us on our purchases. I will tell friends and family look Excellent customer service! Everything was explained well and they were willing to work with us on our purchases. I will tell friends and family looking for a new or used vehicle to go there to make their purchase. Thanks for the experience! More
by asmithmalibu
March 26, 2023
Excellent service by Jordan. He knows the cars and the competition very well. Highly recommend the dealership. He knows the cars and the competition very well. Highly recommend the dealership. More
by sstitle
Employees Worked With
March 21, 2023
Really enjoyed my time here! Everybody in the service department was excellent and helpful would definitely recommend coming here for anybody looking for exceptional service! Everybody in the service department was excellent and helpful would definitely recommend coming here for anybody looking for exceptional service! More
by bbrown8
Employees Worked With
Breanna Brown, Nathan Gregg, Kent Golden
March 19, 2023
Jordan and the team at Tom Wood Volkswagen made the purchase of our Volkswagen Atlas a very pleasant experience. Jordan answered all of my questions before we made a 3 hour trip to buy the vehicle and purchase of our Volkswagen Atlas a very pleasant experience. Jordan answered all of my questions before we made a 3 hour trip to buy the vehicle and l was confident that we would be making the purchase due to how thorough of a job he did. One of the best transactions that l have had the pleasure of being a part of. I highly recommend Tom Wood Volkswagen and doing business with Jordan. You won’t be disappointed! More
by tholt44
March 18, 2023
Jordan was very helpful and kind. The vehicle could have been detailed better. The finance portion was fast and smooth. I appreciated the positive experience. The vehicle could have been detailed better. The finance portion was fast and smooth. I appreciated the positive experience. More
by Emilyroseholt
Employees Worked With
March 06, 2023
I can't say enough great things about the dealership! My sales guy, Josh Hedges, is so knowledgeable and takes his time. He makes the experience very enjoyable with his wit and charm. Highly recommend!!! My sales guy, Josh Hedges, is so knowledgeable and takes his time. He makes the experience very enjoyable with his wit and charm. Highly recommend!!! Ask for Josh More
by britianywines
Employees Worked With
Josh Hedges
March 06, 2023
Jordan was great. He did his best to get me a great deal. Very pleased. He did his best to get me a great deal. Very pleased. More
by BENJOHNSON85
February 28, 2023
I went to their website and submitted a form to inform me of when a Golf R would be in their inventory and immediately after was greeted and they assisted me in my endeavors of procuring a Golf R within a we of when a Golf R would be in their inventory and immediately after was greeted and they assisted me in my endeavors of procuring a Golf R within a week. Amazing deal and excellent people to work with. Highly recommend their professionalism and customer service! More
by James W
Employees Worked With
