Tom Wood Volkswagen

Used Car Purchase This was the first time I purchased a car at a dealership and I was a bit nervous. However, Robert was great and took away all of my nerves. Robert wa This was the first time I purchased a car at a dealership and I was a bit nervous. However, Robert was great and took away all of my nerves. Robert was very nice and knowledgeable and put me into the best car for my budget. I would recommend Tom Wood Volkswagen to any one who is looking to buy a new or used car. More

Great Experience - for a second time We bought a 2008 used Jetta and had a great experience. When we were ready to buy another we came back to look at used cars and ended up getting a new We bought a 2008 used Jetta and had a great experience. When we were ready to buy another we came back to look at used cars and ended up getting a new 2013 Turbo Beetle for about the price of the used ones on the lot. Treated great, no pressure, great dealer. More

Very friendly staff I worked with Robert Gooding to buy a car. He was very helpful and friendly to my family and answered all my questions. I would recommend this dealers I worked with Robert Gooding to buy a car. He was very helpful and friendly to my family and answered all my questions. I would recommend this dealership to anyone, it's very clean. More

Best dealer experience ever. Friendly. The friendliest dealership we have ever been in. Helpful, everyone willing to help you in whatever way they can. Knowledgeable, they know th Friendly. The friendliest dealership we have ever been in. Helpful, everyone willing to help you in whatever way they can. Knowledgeable, they know their products and can tell you what you want or need to know. No pressure to make the sale. Continue to be available to you after the sale for whatever you want or need. I will highly recommend Matthew Kennedy and Tom Wood Volkswagon. If I am in the market for another vehicle Matt will be the first person I call. More

Customet We have bought numerous new cars from Matt Kennedy for ourselves and our sons and have referred Matt Kennedy to our friends and family. Exceptional i We have bought numerous new cars from Matt Kennedy for ourselves and our sons and have referred Matt Kennedy to our friends and family. Exceptional individual and service. We trust him. Excellent work ethic. More

Top of the Class I had the pleasure of doing business with Mr. Matt Kennedy of Tom Wood Volkswagen. Not only did he treat me with dignity, courtesy, and honesty, but I had the pleasure of doing business with Mr. Matt Kennedy of Tom Wood Volkswagen. Not only did he treat me with dignity, courtesy, and honesty, but he jumped through hoops to get me the car and financing I needed. There are a lot of places you can go to get a car, but if you can save time and money and go to the best. I have been recommending Matt to all of my friends for all of their new and used car needs. Thanks again! More

Beware: Several years ago we purchased a cpo beetle from Tom wood vw. When we bought the car they showed us a clean car fax. Now we are looking to sell the ca Several years ago we purchased a cpo beetle from Tom wood vw. When we bought the car they showed us a clean car fax. Now we are looking to sell the car because it has been very problematic. For my own peace of mind I had the car inspected by several mechanics and all came to the same conclusion: the car had been hit hard enough from behind to bend the frame. Upset that something this serious passed through a car fax check I ran my own car fax check to find out. Lo and behold it had been in an accident before we bought it. When comparing my car fax to the one that Tom wood gave us it was clear that the report had been altered to show that there had been no accidents. They also can't claim ignorance because the car was crashed two days before Tom wood out the car up for sale. This is all on top of an overall poor service experience with them. In closing if you enjoy being lied to and getting stuck with a lemon car by all means go to tom wood, otherwise take your vw needs to Falcone. More

Tom Wood VW seems to be one of the highest priced VW dealerships in the Midwest with at least one salesman who doesn't know much about customer service. After being told I was "looking out of my price r dealerships in the Midwest with at least one salesman who doesn't know much about customer service. After being told I was "looking out of my price range" after spending an entire Saturday attempting to trade in my VW for another used VW, I left Tom Wood knowing I'd never purchase a vehicle from them and won't recommend them to anyone. Needless to say, it is not the salesman's job to decide what is a customer's price range. So, after my wasted day at Tom Wood, I searched around and found the same exact VW BRAND NEW for $4,000 less and "in my price range". More

I went into Tom Wood Volkswagen to look for a new vehicle. I have been shopping around and after a disastrous meeting with another dealership I was a little leery of going anywhere else. What a surpr vehicle. I have been shopping around and after a disastrous meeting with another dealership I was a little leery of going anywhere else. What a surprise Tom Wood ended up being! I was greeted by people that genuinely cared and were happy that I would give them a try. I took a few cars for a test drive and even though I'm sure that Mike had other things to do he took the time to explain everything to me, every step of the way. I know that I will come to Tom Wood again and again, I am now a Volkswagen girl! Thank you Mike and everyone else that I met that day! I couldn't be happier. More