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Tom Wood Volkswagen

Indianapolis, IN

4.4
409 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 409 reviews

February 12, 2017

Great dealership!!! I bought my new chrysler 200 2015 from them and I love this ride. Kenny is one their best salesman He took good care me. Got a lifetime free car wash More

by Gabriel Agbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Scott , Kenny Scott
Feb 17, 2017 -

Tom Wood Volkswagen responded

We appreciate your recommendation, Gabriel! Enjoy your new vehicle!

February 07, 2017

Happy Wife Happy Life My husband texted me to meet him here to cosign some papers so we could get him a newer car. Not a problem. While we were signing, we off-handedly men More

by Kristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Brian Carlson
Feb 10, 2017 -

Tom Wood Volkswagen responded

We aim to please, Kristie! Thanks for sharing!

February 06, 2017

Transparent, efficient sales From my online inquiry to driving the car off of the dealer lot, Brian was an excellent help and was truly focused on my satisfaction as a customer. H More

by pb-lfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Brian Carlson
Feb 06, 2017 -

Tom Wood Volkswagen responded

Thank you for the kind words!

February 03, 2017

Excellent salesman and sesrvice My wife and I stopped into Tom Wood Volkswagen one evening shopping for a used car, since her car had some engine issues and we were trying to weigh o More

by elliott_smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Brian Carlson
Feb 06, 2017 -

Tom Wood Volkswagen responded

Thank you for taking the time to share your experience, Elliott! We're glad to hear that Brian was so helpful!

February 02, 2017

Fast and Easy Buying Experience I was in the market for a Volkswagen GTI and found one on the Tom Wood website. Requested more information that evening, and also called the dealer in More

by danjmccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Brian Carlson
Feb 06, 2017 -

Tom Wood Volkswagen responded

We're so glad to hear that, Dan! We hope you enjoy your new GTI!

February 02, 2017

Unexpected but Exciting Vehicle Purchase I have been a customer at Tom Wood Volkswagen for the past year. I would get my car serviced here at the dealership. The experiences with getting my c More

by Billi Light
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Colson , Brian Carlson
Feb 06, 2017 -

Tom Wood Volkswagen responded

We're sorry that your Beetle needed to be replaced, Billi, but we're glad that Brian was able to help you with your new vehicle! Best of luck with both your new vehicle and your new home!

January 30, 2017

Fantastic car buying experience! Very helpful staff. My sales guy Kenny Scott went above and beyond to help my experience go smoothly. He was able to answer all questions I had. My wi More

by Dentguymike89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny scott, Kenny Scott
Feb 06, 2017 -

Tom Wood Volkswagen responded

That's all great to hear, Mike! We hope you and your wife both enjoy your new vehicle!

January 22, 2017

Good used car buying experience. I enjoyed my used car buying experience at Tom Wood VW. Brian C. was very helpful with the purchase. He did everything he said he would do and more. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian C. , Brian Carlson
Jan 27, 2017 -

Tom Wood Volkswagen responded

That's great to hear, Andrew! Thanks for sharing!

December 24, 2016

Good buying experience I bought a used GTI, and found the staff to be courteous and helpful with good follow-up. I was in and out in no time. More

by jj6992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Bruce Watts, Brian Carlson, Bruce Watts
Dec 30, 2016 -

Tom Wood Volkswagen responded

That's great to hear! Thank you!

December 20, 2016

Perfect Buying Experience Couldn't be happier with my new purchase!! Best service I've had at a car dealership. BRIAN CARLSON is the best. I was very satisfied with my purchase More

by nickyd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Brian Carlson
Dec 30, 2016 -

Tom Wood Volkswagen responded

Thank you, Nick! We're so glad you enjoyed working with Brian!

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