
Tom Wood Volkswagen
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great dealership!!! I bought my new chrysler 200 2015 from them and I love this ride. Kenny is one their best salesman He took good care me. Got a lifetime free car wash I bought my new chrysler 200 2015 from them and I love this ride. Kenny is one their best salesman He took good care me. Got a lifetime free car wash and free first oil change. I definitely recommend this place to anyone looking for a new car!!! More
Happy Wife Happy Life My husband texted me to meet him here to cosign some papers so we could get him a newer car. Not a problem. While we were signing, we off-handedly men My husband texted me to meet him here to cosign some papers so we could get him a newer car. Not a problem. While we were signing, we off-handedly mentioned how dirty my vehicle is, Brian immediately offered to run it through the car wash. Are you kidding me? Here are my keys! Thanks Brian! More
Transparent, efficient sales From my online inquiry to driving the car off of the dealer lot, Brian was an excellent help and was truly focused on my satisfaction as a customer. H From my online inquiry to driving the car off of the dealer lot, Brian was an excellent help and was truly focused on my satisfaction as a customer. He did an excellent job informing me of all available options to really fit my needs, and went more than out of his way to satisfy me as a customer. Well done! More
Excellent salesman and sesrvice My wife and I stopped into Tom Wood Volkswagen one evening shopping for a used car, since her car had some engine issues and we were trying to weigh o My wife and I stopped into Tom Wood Volkswagen one evening shopping for a used car, since her car had some engine issues and we were trying to weigh our options. Our criteria was pretty specific, and it was toward the end of day, but our salesman was very patient and honest with us. He really made me feel like our concerns and trying to find the right fit for us, were greater than trying to make a sale and I greatly appreciate that. If you stop in, Brian Carlson was very helpful and great to work with. More
Fast and Easy Buying Experience I was in the market for a Volkswagen GTI and found one on the Tom Wood website. Requested more information that evening, and also called the dealer in I was in the market for a Volkswagen GTI and found one on the Tom Wood website. Requested more information that evening, and also called the dealer in the morning. Brian Carlson took care of me! Great service, quick responses, and very professional. Purchased the car and made it out of the dealer in record time. A great experience overall. More
Unexpected but Exciting Vehicle Purchase I have been a customer at Tom Wood Volkswagen for the past year. I would get my car serviced here at the dealership. The experiences with getting my c I have been a customer at Tom Wood Volkswagen for the past year. I would get my car serviced here at the dealership. The experiences with getting my car serviced were always pleasant and easy going. A few weeks ago I took my beetle in to be checked on. They did a diagnosis of it and long story short, I needed to get a new car. I had the decision to either put money into fixing my old car; it was going to cost more than what I owed. Or get a new car that was up to date and had absolutely no issues. I decided to see about getting a new car. From there I was introduced to my sales person, Brian and he was awesome to work with. I was still upset from the news about my old car, so at first I wasn't so easy to work with. I let Brian know about my concerns and also told him that I was in the process of trying to get a home. Brian took everything into consideration and showed me several options, he answered all my questions and didn't mind going back and forth with me during negotiation. I did not feel pressured or uncomfortable while trying to make a decision. I truly felt like Brian was more concerned about helping me out, than he was with making a sale. He even gave me advice and ideas about buying a home. Brian has a very easy going personality that actually made this stressful situation fun. Also all of the staff at Tom Wood were great. Everyone that I talked to and did business with were pretty cool. Like I said I actually started to have fun while I was there. I feel like I got the best deal I absolutely could of gotten. More
Fantastic car buying experience! Very helpful staff. My sales guy Kenny Scott went above and beyond to help my experience go smoothly. He was able to answer all questions I had. My wi Very helpful staff. My sales guy Kenny Scott went above and beyond to help my experience go smoothly. He was able to answer all questions I had. My wife and i were thrilled with our buy. Can't speak enough on the customer care, price and how fast we were in and out. More
Good used car buying experience. I enjoyed my used car buying experience at Tom Wood VW. Brian C. was very helpful with the purchase. He did everything he said he would do and more. I enjoyed my used car buying experience at Tom Wood VW. Brian C. was very helpful with the purchase. He did everything he said he would do and more. More
Good buying experience I bought a used GTI, and found the staff to be courteous and helpful with good follow-up. I was in and out in no time. I bought a used GTI, and found the staff to be courteous and helpful with good follow-up. I was in and out in no time. More
Perfect Buying Experience Couldn't be happier with my new purchase!! Best service I've had at a car dealership. BRIAN CARLSON is the best. I was very satisfied with my purchase Couldn't be happier with my new purchase!! Best service I've had at a car dealership. BRIAN CARLSON is the best. I was very satisfied with my purchase and I've never had a sales representative work so hard to make sure I was completely satisfied with my purchase. I will always go back to Brian for vehicle purchases and car questions. Thank you Brian and Tom Wood. -Nick More