Tom Wood Volkswagen

Tom Wood VW I got great service from John Dwyer and Joe Jacobson today at the dealership. They serviced my vehicle and, when a problem developed, they went out I got great service from John Dwyer and Joe Jacobson today at the dealership. They serviced my vehicle and, when a problem developed, they went out of their way to fix the problem and make sure I had a good experience. I absolutely did have a good experience, and it's entirely because of John and Joe. More

Excellent The customer service was second to none. Brian Carlson answer all my question and wanted to make sure I got what I wanted. Great job! The customer service was second to none. Brian Carlson answer all my question and wanted to make sure I got what I wanted. Great job! More

Kenny Scott My VW Jetta TDI was part of the settlement program and I worked with Kenny Scott to make the transition from that vehicle into a certified pre-owned t My VW Jetta TDI was part of the settlement program and I worked with Kenny Scott to make the transition from that vehicle into a certified pre-owned that fit my criteria. Kenny worked hard to select several vehicles that I drove eventually narrowing it down to one. He's a genuine employee and provides excellent customer service. More

Experience with atom Wood VW Bought car back in October , everything was perfect as Alex helped with the entire process and answered all questions I had truthfully and honestly. G Bought car back in October , everything was perfect as Alex helped with the entire process and answered all questions I had truthfully and honestly. Great experience dealin with him and would recommend him to anyone. More

New Passat to replace TDI Jetta My wife and I were looking for a replacement vehicle for her TDI Jetta recently. She loves her Jetta but we can't pass up the value of the buy-back in My wife and I were looking for a replacement vehicle for her TDI Jetta recently. She loves her Jetta but we can't pass up the value of the buy-back in the wake of the emissions issue. The experience at Tom Wood was excellent and John Pittman and Bruce Watts were wonderful to work with. My wife knew exactly what she wanted and John was friendly and respectful throughout our buying experience. They didn't have the car we wanted on their lot so Bruce quickly went to work and found one that day. This was our first time buying a vehicle from Tom Wood, but after numerous issues with the dealership in Lafayette, we had been to Tom Wood a few times for service and have no complaints there either. I recommend Tom Wood Volkswagen for anyone in the Central Indiana area looking for a nice, trustworthy dealership. More

Got exactly what I wanted Brian Carlson got me the exact car I wanted and delivered a perfect purchase experience, and Sam Trezzo had all the signature docs ready for a timely Brian Carlson got me the exact car I wanted and delivered a perfect purchase experience, and Sam Trezzo had all the signature docs ready for a timely delivery. Great job!! More

Great customer service!!! John Pittman does a great job at making you feel comfortable with your purchase. He is friendly, honest, trustworthy, and has a low pressure approach John Pittman does a great job at making you feel comfortable with your purchase. He is friendly, honest, trustworthy, and has a low pressure approach in selling! He genuinely cares about the customer and what they are looking for in a car. I can say first hand that this dealership goes above and beyond for customers in there sales and service dept. thumbs up to my service adviser Jack Harrell! More