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Tom Wood Volkswagen

Indianapolis, IN

4.4
409 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 409 reviews

July 01, 2017

Great service. Great professions. Took my car to Tom Wood Volkswagen to get my battery replaced. They provided great service at a fair price. The prossionals working there like Vu make More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vu Tran
Jul 02, 2017 -

Tom Wood Volkswagen responded

We endeavor to make all our guests feel they are part of a family, and you can count on us to be there when you need us. Vu Tran is one of the very best . We are delighted you trusted us, hope to see you soon.

June 30, 2017

Truely an outstanding service from all at VW John Pittman was extremely pleasant, helpful and patient with me. Not only will I be a loyal VW customer from now on but with Tom Wood company as we More

by German1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman, John Hiatt
June 29, 2017

Brian, Allen, and Sam great to work with! I purchased a used 2014 Ford Fusion here. Brian Carlson was my salesman. He was great to work with, told me all the fees upfront, and made the whole More

by Lafayette car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Sam Trezzo, Allen Gooch
Jun 30, 2017 -

Tom Wood Volkswagen responded

Thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 29, 2017

Such a helpful team! The guys at Tom Wood Volkswagen are not afraid to go above and beyond for their clients. Alex Green was an incredible help in finding the right VW for More

by Madgoodm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Trezzo, John Pittman, Alex Green
Jun 30, 2017 -

Tom Wood Volkswagen responded

Hi and thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2017

best place to buy a golf, best knowledge and advice John Pittman is the man to talk to about buying a VW with peace of mind and knowing you're getting the best deal and the best car. I wouldn't go throu More

by mubydram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman
Jun 30, 2017 -

Tom Wood Volkswagen responded

We really appreciate this five star review about our dealership and are so happy you felt comfortable while purchasing a vehicle from John! Thank you for your loyalty and we hope to see you when you're ready for service.

June 26, 2017

Great painless experience My last two cars were from Tom Wood Volkswagen but normally my husband is with me and takes care of things. I needed to refinance (purchasing my leas More

by candace stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Trezzo, Joe Jacobson, Allen Gooch, John Hiatt , Brian Carlson, Joe Jacobson, Sam Trezzo, Allen Gooch, John Hiatt
Jun 26, 2017 -

Tom Wood Volkswagen responded

Thank you for the wonderful comments! It's definitely important to us that our customers feel like a part of the family, so it was a real pleasure to answer any and all of your questions. If there's ever anything further we can do to help you, please don't hesitate to let us know and we'll be happy to help. Congratulations on your newest addition and welcome to the Tom Wood Family!

June 22, 2017

Great Experience!! Working with Brian was a breeze! he answered all my questions and didn't pressure me into buying anything before I was ready. He was very personable a More

by TeraR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Sam Trezzo
Jun 30, 2017 -

Tom Wood Volkswagen responded

Hello Tera and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you again soon!

June 20, 2017

Great buying experience, great customer service After being a regular customer in the service department for oil changes and maintenance for 3 years, I knew this was where I wanted to buy my 2nd VW More

by Clout8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Sebastian Kastberg, John Hiatt
Jun 30, 2017 -

Tom Wood Volkswagen responded

Hi there! We are so pleased you enjoyed your visit and are always more than happy to assist you if anything else comes up. Thank you for your business, we look forward to serving you again in the future. Take care!

June 19, 2017

I knew I was in good hands when I walked in. The team at Tom Wood Volkswagen are awesome. They really care about you getting all the information you need to make the best decision for yourself. I More

by rctapnio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman, John Hiatt
Jun 30, 2017 -

Tom Wood Volkswagen responded

It is wonderful to hear that our staff was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.

June 18, 2017

Thank you Anya....you're the greatest!! Tom Wood Volkswagen is a GREAT place to buy a car....obviously the cars are top notch, that goes without saying! What deserves mentioning is the fact More

by Dek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson, Sam Trezzo, Anya Bass
Jun 30, 2017 -

Tom Wood Volkswagen responded

We really appreciate this five star review about our dealership and are so happy you felt comfortable while working with Anya and Joe, our GM! Thank you for your loyalty and we hope to see you when you're ready for service.

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