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Tom Wood Volkswagen

Indianapolis, IN

4.4
407 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 407 reviews

August 15, 2017

Smooth experience After going through the TDI recall on my Jetta Wagon all I wanted as a smooth operation. John made it happen and I recommend! From the cars he showed More

by jcodywoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman
Aug 17, 2017 -

Tom Wood Volkswagen responded

Thank you for the great comments! When it comes to providing an exceptional customer experience, John definitely has it down pat. Not only listening to the concerns and needs of our guests, but also seeing that those concerns are considered during the car shopping experience. Congratulations on your purchase and thank you for being a part of the Tom Wood Family!

August 15, 2017

Highly recommend! This was a fantastic no-pressure experience. The salesmen were friendly and extremely helpful in finding the best deal for me. Would recommend to anyo More

by Nokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Green, Matthew Weiper
Aug 17, 2017 -

Tom Wood Volkswagen responded

Thank you for the wonderful comments! It's definitely important to us that our customers feel like a part of the family, so it was a real pleasure to answer any and all of your questions. If there's ever anything further we can do to help you, please don't hesitate to let us know and we'll be happy to help. Congratulations on your newest addition and welcome to the Tom Wood Family!

August 14, 2017

Excellent service from start to finish. I wasn't sure what brand of SUV to get, but after the help and service my wife and I received; we will never choose a brand other than VW. Rob and Ale More

by TimoneTwoTone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson, Sam Trezzo, Alex Green, Rob Pucci
Aug 17, 2017 -

Tom Wood Volkswagen responded

Thank you so much! Our team is dedicated to providing an exceptional visit for all of our guests, so we appreciate hearing that you continue to enjoy our team. Congratulations on your newest addition and thank you for taking the time to give us your feedback! And I believe you and Crystal get the prize for "Furthest Traveled to get a Great Deal" this month - 903 miles! Impressive. PLUS you bought 2 Cars! Welcome to the family, see you soon!

August 14, 2017

AMAZING! AWESOME! This was the best and most fun I have ever had buying a car! Most people would dread the process, but everything went so smoothly. Paperwork was effor More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson, Sam Trezzo, Alex Green, Rob Pucci
Aug 17, 2017 -

Tom Wood Volkswagen responded

Thank you so much! Our team is dedicated to providing an exceptional visit for all of our guests, so we appreciate hearing that you continue to enjoy our team. Congratulations on your newest addition and thank you for taking the time to give us your feedback! And I believe you get the prize for "Furthest Traveled to get a Great Deal" this month - 903 miles! Impressive.

August 08, 2017

Good people It's a nice dealership with good folks. I got what I wanted and am happy with my vehicle. Thank you for making my experience enjoyable. More

by Itsnoisyhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Scott, John Hiatt
Aug 17, 2017 -

Tom Wood Volkswagen responded

Thank you so much! Our team is dedicated to providing an exceptional visit for all of our guests, so we appreciate hearing that you continue to enjoy our team. Congratulations on your newest addition and thank you for taking the time to give us your feedback!

August 06, 2017

VW GTI My sales guy Kenny Scott was great, everyone was very friendly. Found just the car I wanted. Thank so muck for the great service. Brad More

by Midwestbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Scott, John Hiatt
Aug 17, 2017 -

Tom Wood Volkswagen responded

Thank you so much! Our team is dedicated to providing an exceptional visit for all of our guests, so we appreciate hearing that you continue to enjoy our team. Congratulations on your newest addition and thank you for taking the time to give us your feedback!

August 02, 2017

Great Sales Person John Pittman was awesome - no pressure but really helpful. Very knowledgeable about the car we purchased and was willing to stay well past closing to More

by pbphipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman, John Hiatt
Aug 17, 2017 -

Tom Wood Volkswagen responded

Thank you so much! Our team is dedicated to providing an exceptional visit for all of our guests, so we appreciate hearing that you continue to enjoy our team. Congratulations on your newest addition and thank you for taking the time to give us your feedback!

August 01, 2017

First VW Anya was informative and not pushy, and was easy to work with. We were shopping fir my son's first car. The dealership was clean and well lit and ha More

by RacedawgVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anya Bass
Aug 17, 2017 -

Tom Wood Volkswagen responded

Welcome to the Family! Our focus is to give our customer's the "WOW-FACTOR" when they buy their vehicle, thank you for allowing us the opportunity to earn your business. We realize there are many choices in Indianapolis; especially here on 96th Street - and we take it seriously.

August 01, 2017

Great deal! We got a great deal on our new R Line Passat! The sales staff was great! They went out of their way to get the car we wanted. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Kenny Scott
Aug 17, 2017 -

Tom Wood Volkswagen responded

Thank you so much! Our team is dedicated to providing an exceptional visit for all of our guests, so we appreciate hearing that you continue to enjoy our team. Congratulations on your newest addition and thank you for taking the time to give us your feedback!

July 30, 2017

Superior customer service We had some issues with a recently purchased vehicle. In lieu of our original salesperson who was not in today, he was absolutely wonderful. He dealt More

by Serena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pucci
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