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Tom Wood Volkswagen
Indianapolis, IN
407 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 407 reviews
September 01, 2017
Great experience with Anya Bass and Brian Carlson Both Anya and Brian were honest, helpful and a pleasure to work with. We moved through the process promptly but not so quick that I couldn't keep up. Both Anya and Brian were honest, helpful and a pleasure to work with. We moved through the process promptly but not so quick that I couldn't keep up. Both were very respectful with my time. More
by Briatuk
Employees Worked With
Brian Carlson, Anya Bass
August 28, 2017
Lease buy out Great customer service! Everything from the finance to sales to the GM were great to work with! Will be back to do business in the future! Great customer service! Everything from the finance to sales to the GM were great to work with! Will be back to do business in the future! More
by Thatguy
Employees Worked With
Da'Shawn Jackson, Matthew Weiper
August 28, 2017
Knew what we wanted We drove in from st. Louis missouri. Dealer Tom Wood had high ratings. We knew what we wanted. Alex and Brian were wonderful. We tried our local Dick We drove in from st. Louis missouri. Dealer Tom Wood had high ratings. We knew what we wanted. Alex and Brian were wonderful. We tried our local Dick Dean VW dealership and was not pleased. We are very pleased with TomWood and the staff. More
by Lindarasch
Employees Worked With
Brian Carlson, Alex Green
August 25, 2017
Efficient Friendly on time.They got me in and out without trying to sell me anything extra.the waiting area was clean and very comfortable.overall a very good e Friendly on time.They got me in and out without trying to sell me anything extra.the waiting area was clean and very comfortable.overall a very good experience More
by Wild bill
Employees Worked With
Anya Bass
August 23, 2017
My service was excellent My Service was quick and easy. Brought me to work Finished before expected time. Friendly staff. Cleaned car. Call to see if I was satisfied. Very h My Service was quick and easy. Brought me to work Finished before expected time. Friendly staff. Cleaned car. Call to see if I was satisfied. Very happy with service. More
by Hammy64
Employees Worked With
Damon Eacret
August 22, 2017
Trade VW for VW I was greatly predisposed to deal with Tom Wood VW once again. This makes the 4th VW I've bought from Anya. She is pleasant, helpful, and a no pressur I was greatly predisposed to deal with Tom Wood VW once again. This makes the 4th VW I've bought from Anya. She is pleasant, helpful, and a no pressure saleswoman. She has always shown genuine concern for me as a buyer. I just traded a 2007 VW Passat Wagon with 200,000 miles. We loved our Passat and we owe it's long life to good engineering and the meticulous care managed by our Tom Wood Service Rep, Jon Dwyer. Jon is the best! This new buying experience was further highlighted by an extremely bright, cheerful, and efficient Finance Officer, Brian Carlson. Thanks Brian for your insightful and helpful advice! Proud VW Owner, Gerry Conway USAF, Retired More
by gconway58
Employees Worked With
Brian Carlson, Anya Bass, Jon Dwyer
August 22, 2017
Great Experience!! I had a great experience at Tom Wood VW! Love my Jetta! The VW team was so nice and super helpful. I would totally recommend John Pittman as a Salesma I had a great experience at Tom Wood VW! Love my Jetta! The VW team was so nice and super helpful. I would totally recommend John Pittman as a Salesman! More
by Ceng
Employees Worked With
John Pittman, John Hiatt
August 18, 2017
Very easy going Rob was knowledgeable and courteous,I like the fact I wasn't pressured unlike most dealerships.I would recommend Tom Woods to anyone for a new or used Rob was knowledgeable and courteous,I like the fact I wasn't pressured unlike most dealerships.I would recommend Tom Woods to anyone for a new or used car.Ask for Rob Pucci. More
by jammer57
Employees Worked With
Rob Pucci
August 18, 2017
Second car purchase this year Second car from great dealership and salesman. The facility is beautiful. No pressure dealerships Will recommend to anyone wanting a car Thanks for Second car from great dealership and salesman. The facility is beautiful. No pressure dealerships Will recommend to anyone wanting a car Thanks for the excellent experience More
by Cworley25
Employees Worked With
Sam Trezzo, John Pittman
August 16, 2017
Shopping for a new vehicle My best shopping experience after visiting other area dealerships! Could not ask for a better experience! Every person I dealt with was professional, My best shopping experience after visiting other area dealerships! Could not ask for a better experience! Every person I dealt with was professional, friendly and helpful. More
by Lowrie123
Employees Worked With
Sebastian Kastberg, Sam Trezzo, Alex Green
