
Tom Wood Volkswagen
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 409 reviews
Wonderful Service My experience with Tom Wood Volkswagon was great. Everyone I came in contact with was very helpful and just so nice. I would recommend them to everyo My experience with Tom Wood Volkswagon was great. Everyone I came in contact with was very helpful and just so nice. I would recommend them to everyone I know. I didn't get the car I originally went there for but I was able to get something else that was more to my liking. David made sure I had everything I needed before I left out of there. I will have my daughter go there when she is ready to purchase a new vehicle. More

Helpful and polite As soon as I walked into the dealership I was greeted and sent to someone who could help. Everyone that I spoke to at the dealership was kind and hel As soon as I walked into the dealership I was greeted and sent to someone who could help. Everyone that I spoke to at the dealership was kind and helpful and treated you like a person and not just another customer. I highly recommend going to Tom Wood Volkswagen in Indianapolis. They got me into a car I wasn't expected to purchase, but I'm very happy that I did! John specifically was incredible knowledgeable about the cars and was very polite. I originally went to check out a certified pre owned ford fusion and John informed me that It was taken the night before. He asked me if I wanted to check out a Volkswagen and I wasn't very excited about the idea, but I went with it and decided to look at one. As soon as he rolled the car around I fell in love with it and it only got better after the test drive. I was not at all expected to be in a Volkswagen, but I'm glad John could make it happen. He treated my family and I with respect and wasn't pushy and aggressive like some salesmen. I have already recommended John to a close friend and I will continue to do so, thanks again. More
Great experience with Anya Bass and Brian Carlson Both Anya and Brian were honest, helpful and a pleasure to work with. We moved through the process promptly but not so quick that I couldn't keep up. Both Anya and Brian were honest, helpful and a pleasure to work with. We moved through the process promptly but not so quick that I couldn't keep up. Both were very respectful with my time. More
Lease buy out Great customer service! Everything from the finance to sales to the GM were great to work with! Will be back to do business in the future! Great customer service! Everything from the finance to sales to the GM were great to work with! Will be back to do business in the future! More
Knew what we wanted We drove in from st. Louis missouri. Dealer Tom Wood had high ratings. We knew what we wanted. Alex and Brian were wonderful. We tried our local Dick We drove in from st. Louis missouri. Dealer Tom Wood had high ratings. We knew what we wanted. Alex and Brian were wonderful. We tried our local Dick Dean VW dealership and was not pleased. We are very pleased with TomWood and the staff. More
Efficient Friendly on time.They got me in and out without trying to sell me anything extra.the waiting area was clean and very comfortable.overall a very good e Friendly on time.They got me in and out without trying to sell me anything extra.the waiting area was clean and very comfortable.overall a very good experience More
My service was excellent My Service was quick and easy. Brought me to work Finished before expected time. Friendly staff. Cleaned car. Call to see if I was satisfied. Very h My Service was quick and easy. Brought me to work Finished before expected time. Friendly staff. Cleaned car. Call to see if I was satisfied. Very happy with service. More
Trade VW for VW I was greatly predisposed to deal with Tom Wood VW once again. This makes the 4th VW I've bought from Anya. She is pleasant, helpful, and a no pressur I was greatly predisposed to deal with Tom Wood VW once again. This makes the 4th VW I've bought from Anya. She is pleasant, helpful, and a no pressure saleswoman. She has always shown genuine concern for me as a buyer. I just traded a 2007 VW Passat Wagon with 200,000 miles. We loved our Passat and we owe it's long life to good engineering and the meticulous care managed by our Tom Wood Service Rep, Jon Dwyer. Jon is the best! This new buying experience was further highlighted by an extremely bright, cheerful, and efficient Finance Officer, Brian Carlson. Thanks Brian for your insightful and helpful advice! Proud VW Owner, Gerry Conway USAF, Retired More

Great Experience!! I had a great experience at Tom Wood VW! Love my Jetta! The VW team was so nice and super helpful. I would totally recommend John Pittman as a Salesma I had a great experience at Tom Wood VW! Love my Jetta! The VW team was so nice and super helpful. I would totally recommend John Pittman as a Salesman! More
Very easy going Rob was knowledgeable and courteous,I like the fact I wasn't pressured unlike most dealerships.I would recommend Tom Woods to anyone for a new or used Rob was knowledgeable and courteous,I like the fact I wasn't pressured unlike most dealerships.I would recommend Tom Woods to anyone for a new or used car.Ask for Rob Pucci. More