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Tom Wood Volkswagen

Indianapolis, IN

4.4
409 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 409 reviews

September 08, 2017

Wonderful Service My experience with Tom Wood Volkswagon was great. Everyone I came in contact with was very helpful and just so nice. I would recommend them to everyo More

by tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kastberg, Sam Trezzo, David Higgins
September 01, 2017

Helpful and polite As soon as I walked into the dealership I was greeted and sent to someone who could help. Everyone that I spoke to at the dealership was kind and hel More

by MattMcGill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman
September 01, 2017

Great experience with Anya Bass and Brian Carlson Both Anya and Brian were honest, helpful and a pleasure to work with. We moved through the process promptly but not so quick that I couldn't keep up. More

by Briatuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Anya Bass
Sep 06, 2017 -

Tom Wood Volkswagen responded

Thank you very much for the kind words. Our goal is to make the process as quick as possible without sacrificing accuracy and the desires of our customers. You have so many choices in Indianapolis and the surrounding area to shop for a car - thank you for choosing our dealership. At VW - 96th Street - you are important. Welcome to the V-Dub Family!

August 28, 2017

Lease buy out Great customer service! Everything from the finance to sales to the GM were great to work with! Will be back to do business in the future! More

by Thatguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da'Shawn Jackson, Matthew Weiper
August 28, 2017

Knew what we wanted We drove in from st. Louis missouri. Dealer Tom Wood had high ratings. We knew what we wanted. Alex and Brian were wonderful. We tried our local Dick More

by Lindarasch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Alex Green
August 25, 2017

Efficient Friendly on time.They got me in and out without trying to sell me anything extra.the waiting area was clean and very comfortable.overall a very good e More

by Wild bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anya Bass
August 23, 2017

My service was excellent My Service was quick and easy. Brought me to work Finished before expected time. Friendly staff. Cleaned car. Call to see if I was satisfied. Very h More

by Hammy64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Eacret
August 22, 2017

Trade VW for VW I was greatly predisposed to deal with Tom Wood VW once again. This makes the 4th VW I've bought from Anya. She is pleasant, helpful, and a no pressur More

by gconway58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Anya Bass, Jon Dwyer
August 22, 2017

Great Experience!! I had a great experience at Tom Wood VW! Love my Jetta! The VW team was so nice and super helpful. I would totally recommend John Pittman as a Salesma More

by Ceng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman, John Hiatt
August 18, 2017

Very easy going Rob was knowledgeable and courteous,I like the fact I wasn't pressured unlike most dealerships.I would recommend Tom Woods to anyone for a new or used More

by jammer57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pucci
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