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Tom Wood Subaru - Service Center

Indianapolis, IN

4.8
202 Reviews

202 Reviews of Tom Wood Subaru - Service Center

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March 25, 2022

Todd Von Blon is a great help for service on my 2007 Forester. He is an asset to your business. More

by larryfwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Von Blon
Mar 26, 2022 -

Tom Wood Subaru responded

Todd will be honored to see that his outstanding service is what earned us this excellent review! Thank you for your business, and the Tom Wood Subaru team looks forward to your next visit, Larry!

March 25, 2022

We purchased a new 2019 Outback from this dealership three years ago. Since that time our experience has been mostly positive. Service personnel have been knowledgeable and helpful. Our only less than p More

by David G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN RYAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Tom Wood Subaru responded

David, we sincerely appreciate your candid feedback. We are always working to make improvements to our business practices to ensure service visits are seamless and efficient. It means a great deal that you trust our team to take care of your service needs, and we look forward to taking exceptional care of your vehicle next time you need us at Tom Wood Subaru!

March 01, 2022

I just moved to the area and needed a oil change. I couldn’t have asked for a better experience. Keep up the great work More

by Timkempf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Mar 01, 2022 -

Tom Wood Subaru responded

It was our pleasure to assist you! Thank you for choosing Tom Wood Subaru and for stopping by to share your experience. Have a wonderful day!

February 15, 2022

Came in for oil & filter change. The people were friendly, the waiting area was clean and the service was prompt and well done. I would use Tom Wood Subaru service center again. More

by zanderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Tom Wood Subaru responded

It's great to hear that your recent service visit checked all the boxes! Thank you for the excellent review and for trusting Tom Wood Subaru with the job - we look forward to seeing you again!

February 07, 2022

Accommodated appointment for 30K & completed service within a prescribed timely manner. Reschedule later date & time for suggested maintenance. More

by Bololong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morning
Feb 07, 2022 -

Tom Wood Subaru responded

We appreciate you taking the time to give us a great review. Your support means a lot to all of us at Tom Wood Subaru. Take care!

February 07, 2022

Darrell Allen is a great service consultant. He got my car fixed perfectly. Made it easy on me. More

by anonenough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Allen IV
Feb 07, 2022 -

Tom Wood Subaru responded

Thank you so much for sharing these kind words about Darrell! We appreciate your confidence in our work here at Tom Wood Subaru. See you next time.

January 24, 2022

The Subaru dealership had excellent customer service and met all the request as well as additional services that met the maintenance of my vehicle. More

by Hi-Sir’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 24, 2022 -

Tom Wood Subaru responded

We are thrilled that our team took such great care of you and your vehicle! Thank you for trusting Tom Wood Subaru with your business, and for sharing a review. We hope to welcome you back next time!

January 19, 2022

Dealership did a great job on my wife’s car. In-depth front end engine repair and service to my wife’s vehicle with over 100,00 mile on it. Runs great now!!!! More

by Ed.leblanc32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Tom Wood Subaru responded

Thank you for taking the time to review us! We are so glad to hear that the Tom Wood Subaru team was able to assist with your wife's vehicle and get the job done. Drive safely, and we hope to see you back!

January 08, 2022

Love the employees & the fact that they don’t try to sell you anything. They’re honest & trustworthy! More

by mprat255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 10, 2022 -

Tom Wood Subaru responded

Thank you for the glowing review! We are so glad to hear that you had such an enjoyable experience working with the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

January 07, 2022

I feel they care about the customer. Work quality is good. I like that they wash your car. It appears that they can install a lot if the accessories that are in the catelogue. More

by Yingcraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Tom Wood Subaru responded

Thank you for the great review! We strive to deliver seamless and accommodating service, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Tom Wood Subaru!

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