Tom Wood Subaru - Service Center

I couldn't be happier I brought my Forester in for two recalls Friday morning, and had planned to wait for it, but the recalls would have taken too long to fix, and there w I brought my Forester in for two recalls Friday morning, and had planned to wait for it, but the recalls would have taken too long to fix, and there were many cars there for service. I was given a rental paid by Subaru, and it looked like my car would not be ready until Monday at the earliest. I mentioned that I am not comfortable driving a car that I'm not used to. Later in the day on Friday, I received a phone call that my Subaru would be ready by the next day, and that I would receive a call in the morning when I would be able to pick it up. I couldn't be happier. That is great service, and the people at Tom Woods are just the nicest. More

I bought my car last summer. Danny still checks in to make sure I'm satisfied (I am!) Just had a great 1st experience with service dept! make sure I'm satisfied (I am!) Just had a great 1st experience with service dept! More

6,000 mi service for my Forester. No appointment and it was done in 45 min. Waiting area is comfortable and service techs keep you informed. Great experience was done in 45 min. Waiting area is comfortable and service techs keep you informed. Great experience More

Great service! Kyle and Brandon were very helpful and professional. Repairs were done quickly and efficiently and I appreciated the free car wash. I will use their services again! professional. Repairs were done quickly and efficiently and I appreciated the free car wash. I will use their services again! More

I like how the employee treat me with very nice curious .And I will come to them again. And I will get another oil change .And I will come to them again. And I will get another oil change More

Perfection I have had my '16 Forester serviced at Tom Wood for the factory recommended intervals, & any other service as well. The service pros are fast and flaw I have had my '16 Forester serviced at Tom Wood for the factory recommended intervals, & any other service as well. The service pros are fast and flawless. They get the jobs done on time and use Subaru replacement parts. More

New car purchase We went in to get new wiper blades and drove away with a 2020 Ascent Limited. Chris who has really bad knees had been having trouble getting in and ou We went in to get new wiper blades and drove away with a 2020 Ascent Limited. Chris who has really bad knees had been having trouble getting in and out of our 2016 Outback. We fell in love with this Ascent. Gregory who was our sales representative blew me and Chris away with his knowledge of the car. Now who would know the difference in cargo space between an Outback and Ascent. He could not have been anymore professional in his interaction with us. I’m still trying to wrap my head around all this car has at our fingertips. We are looking forward to our return trip to Charleston,SC where we live. It’s so quiet on the inside we will actually be able to listen to Radio Classics. Thank Greg and the whole team for a job well done. To quote the Terminator,”We will be back”. Thanks!! More

Service department MORE than treats you fairly! The free brakes and free tires for the life of my Outback is a great benefit! I’ve had my Outback since 2011 and have had great service at Tom Wood Subaru! brakes and free tires for the life of my Outback is a great benefit! I’ve had my Outback since 2011 and have had great service at Tom Wood Subaru! More

Driver side visor Simply the best. They have done everything on my Tribecca since I purchased it 10 years and 127,000 miles ago. My driver side visor was lose and event Simply the best. They have done everything on my Tribecca since I purchased it 10 years and 127,000 miles ago. My driver side visor was lose and eventually came off in my hands. Kyle Hendricks saw my replacement through and because the home link was in the visor, needed to make sure proper visor was found and installed. More

Customer service is tops Courteous service techs. Clean, pleasant, nice-smelling waiting lounge with comfortable chairs, fresh fruit and huge TV display. Quick service and fre Courteous service techs. Clean, pleasant, nice-smelling waiting lounge with comfortable chairs, fresh fruit and huge TV display. Quick service and free, thorough car wash. More