Tom Wood Subaru - Service Center

Tom Wood Subaru is the best for service. Todd VonBlon is extremely knowledgeable regarding automotive technology. The staff at Tom Wood Subaru really works to keep the car at it's best. extremely knowledgeable regarding automotive technology. The staff at Tom Wood Subaru really works to keep the car at it's best. More

Nice people but very unorganized. Went in for a recall part. Said on the recall letter it would take roughly an hour. Made a 9:00 appt. 2 hrs later still not started..2/1/2hrs later they finished. Said part. Said on the recall letter it would take roughly an hour. Made a 9:00 appt. 2 hrs later still not started..2/1/2hrs later they finished. Said they lost the paper wrk in the system...? Not that many cars there so I couldn’t figure out that reasoning/excuse. Even though I had a 9:00 appt didnt mean they would work on it at 9.... it was just a time slot. Why make an appointment if it means nothing????? More

Our visit was due to scheduled maintenance and a possible repair issue. We were greeted immediately and registered into the system. The process was thoroughly explained to us as this was our first visit to t repair issue. We were greeted immediately and registered into the system. The process was thoroughly explained to us as this was our first visit to this dealer location. More

My issue wasn’t common, but first my sales person, Jamie listened, then Tod in service listened. The repair was performed flawlessly. Thanks for loaner. listened, then Tod in service listened. The repair was performed flawlessly. Thanks for loaner. More

Transmission slipping. Diagnostics determined transmission trash. Called corporate, no help; Car has 150,000 miles. Warranty only good up to 100,000. All the services I let you perform on my Suba transmission trash. Called corporate, no help; Car has 150,000 miles. Warranty only good up to 100,000. All the services I let you perform on my Subaru Legacy and you guys kick me to the curb. Of course if I give $8,000 you will put in a new transmission . xxxxxxxx CVT!! More

Took car in for quick oil service. Work done in timely manner. Found quiet area to wait in dealership way from tv lounge, which was much appreciated. Service agent checked in as service was performed to k manner. Found quiet area to wait in dealership way from tv lounge, which was much appreciated. Service agent checked in as service was performed to keep me aware of progress & needs as found.. Car was ready in estimated time and washed. Good service. More

Great prices on tires, thanks! I appreciate your parts team who ordered my tires in a timely manner and even a brand you dont normally carry. team who ordered my tires in a timely manner and even a brand you dont normally carry. More

Battery on 2015 Subaru died , three different occasions within a three week period. AAA was called each time for service. Decided to put in new battery at dealership only to be told battery showed ok and t within a three week period. AAA was called each time for service. Decided to put in new battery at dealership only to be told battery showed ok and they had done an upgrade. Not sure how long an ( upgrade ) will last before having to deal with another dead battery. I smell an issue here. More

The service was quick and courteous, and they explained everything regarding what they found and what they fixed in good detail. Also, the waiting room was pretty well set. everything regarding what they found and what they fixed in good detail. Also, the waiting room was pretty well set. More

I have complete trust and faith in the service department at tom wood Subaru. I like the detailed report that is provided when bringing vehicle in for servive. at tom wood Subaru. I like the detailed report that is provided when bringing vehicle in for servive. More