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210 Reviews of Tom Wood Subaru - Service Center
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July 29, 2021
I came in for two recalls that might take 2 hours or so. I was so happy when my car was done in one hour! I was so happy when my car was done in one hour! More
by Rutledgems
Employees Worked With
July 27, 2021
This service visit was much better than my last. The staff were friendly and the service didn’t take forever like last time. Much improved staff were friendly and the service didn’t take forever like last time. Much improved More
by Tammy1110
Employees Worked With
Other Employees :
I did not work with Jerry. The man you greeted me and signed me in was very courteous. I don’t remember his name
July 17, 2021
As usual, great service. I have used Tom Wood Subaru for years for our two Subarus and have always had really good service. Would recommend them to anyone years for our two Subarus and have always had really good service. Would recommend them to anyone More
by D.moon629
Employees Worked With
July 14, 2021
Frustrating time this go. Car taken in for recall on Friday. Told would be done Monday. No updates have to continue to call near end of business day each day for an update. Told the car is done on Wedne Friday. Told would be done Monday. No updates have to continue to call near end of business day each day for an update. Told the car is done on Wednesday and to pick at my convenience. Check the website shows Tom Wood Subaru is open till 8pm, get there at 6:30pm only to find service department is closed at 6:00pm but the floor is open. No one would run my car or get a receipt so now have to come back another day to get my car back. pretty frustrated with the lack of communication at this time. More
by Ferg32
Employees Worked With
Darrell
July 12, 2021
Will always makes it fast and easy. He is my go to guy for service and advice. There actually is not a bad guy there. Cody and Fredo have always been great as well. for service and advice. There actually is not a bad guy there. Cody and Fredo have always been great as well. More
by Jojo
May 28, 2021
This visit to the Tom Wood Subaru service center was primarily for a recall service repair (free) and an oil change. Of course they always want to up-sell on changing the cabin air filter, too. The fee primarily for a recall service repair (free) and an oil change. Of course they always want to up-sell on changing the cabin air filter, too. The fee for that was not exorbitant, so I said yes. This dealers service area has several pleasant waiting areas for customers and serviceable wi-fi, and the staff is usually friendly and nice to work with. More
by AKM
Employees Worked With
May 15, 2021
Wonderful friendly service. Always able to get in and have the service done in a timely manner. It always nice that they provide a light refreshment. have the service done in a timely manner. It always nice that they provide a light refreshment. More
by Tqc1234
Employees Worked With
March 06, 2021
Good check in. Service done in a very reasonable amount of time. Watched work being done. The tech seemed very professional. Simply pleased with the experience. of time. Watched work being done. The tech seemed very professional. Simply pleased with the experience. More
by frmike2
Employees Worked With
February 16, 2021
I went in to Tom Wood Subaru for my first oil change. Fredo Rodriguez helped me. He reviewed what would happen & where I could wait. The work was done fast & correct. Fredo was pleasant & friendly. He Fredo Rodriguez helped me. He reviewed what would happen & where I could wait. The work was done fast & correct. Fredo was pleasant & friendly. He set the told for why I am very happy with my car & dealer choice. More
by pgrdinic
Employees Worked With
Fredo Rodriguez
