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Tom Wood Subaru

Indianapolis, IN

4.9
1,083 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,083 reviews

March 14, 2018

Service at Tom Wood Subaru Always prompt and efficient for service. Waiting room is comfortable and I am fortunately never in their very long. They are always very thorough and More

by Pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Apr 23, 2018 -

Tom Wood Subaru responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

March 14, 2018

Excellent Support The saleswoman, Chriss Cheatham, listened to my needs and wants. We thoroughly discussed my options more than once. She worked in partnership with her More

by samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Guitierrez, Kyle (service), Chad Adams, Chriss’s manager. Though I didn’t meet him I know he was critical for the final outcome., CHRISS CHEATHAM
Apr 23, 2018 -

Tom Wood Subaru responded

Few things in life feel as great as driving a new car. We’re pleased you found yours with us. Thanks for telling everyone you were pleased, too.

March 13, 2018

Great expereince Mike danielson is a great salesman. Knowledgeable, friendly, and very helpful. Our entire experience went smoothly from the moment we walked in, to wh More

by Aehill00
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

We’re pleased you’re enjoying your new Crosstrek. No matter how many new cars we drive, that “new car smell” experience just never gets old, does it. Thanks for your kind comments.

March 13, 2018

Great first em experience! Casey Niles was the perfect person to work with through our process of trading in and buying a used Crosstrek. He was incredibly patient and persiste More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CASEY NILES
Apr 23, 2018 -

Tom Wood Subaru responded

We love comments like yours! They tell us we’re doing our job right. We know it’s a great feeling to find the pre-owned vehicle that’s right for you, and we’re glad we could help.

March 08, 2018

Nick Wade is a very good young salesman. Nick really knows cars and knows all about the Subaru vehicles that he is selling. Nick is friendly, knowledgeable and likeable. We enjoyed working wi More

by Car shopper indy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.

March 06, 2018

Friendly, professional and efficient! The entire process was very efficient. I started on line and then received a follow up call. Nick was knowledgeable, friendly and professional. He did More

by Zara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad
Apr 23, 2018 -

Tom Wood Subaru responded

So nice to get a great comment. Everyone loves a compliment, but in these days of social media, they are more important than ever. Thank you so much.

March 06, 2018

Mike, our dealer He was extremely supportive and not pushy. We extremely impressed and comfortable with our punches! He took care of our every need and I will come bac More

by amanda.tewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

Mark Twain once said he could live two weeks on a good compliment. That’s how we feel about a comment like yours. Thanks, you made our day.

March 05, 2018

Used Outback Purchase The process was smooth. We purchased our car on a Saturday and dealership was busy. Our questions were answered. Mike was knowledgeable and friendly. More

by 1stOutback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

We see you’re pleased with your new vehicle, and pleased with us. Great! Tell others. We’d love to help them, too.

March 03, 2018

Excellent Experience I purchased a car for my daughter’s 16th birthday. Having shopped around a lot online nationally I was very aware of appropriate pricing and they had More

by JL80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

We enjoyed your kind words. We know the search for a used vehicle can be tough. We’re glad we could make yours easier. Stop by anytime. You’re always welcome.

March 02, 2018

Used car purchase There wasn’t a used car in their lot that I wouldn’t hesitate to buy. All the cars on the used car lot were I n good shape and condition. The prices a More

by Flyover dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

We appreciate your business and your kind words. We hope we can help with your next pre-owned or new vehicle, too.

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