Tom Wood Subaru

Glad I Landed at Tom Wood Subaru I knew I would need a new-to-me car, and spent 2+ months researching to decide what to buy. Once I decided that a Subaru Forester checked all the boxe I knew I would need a new-to-me car, and spent 2+ months researching to decide what to buy. Once I decided that a Subaru Forester checked all the boxes, I watched numerous sites on-line to find a 2014-2016 Forester with low mileage. When I thought I had found my car, I arranged for a test drive with Greg Begley of Tom Wood Subaru. I am so glad I landed there! As I walked in the door, another of Greg’s customers was leaving to test drive his next Subaru that he planned to buy from Greg, and he said I would be very happy with the personal attention and would love my car. Well, I did love the car and Greg was soft-spoken and not pushy. He explained what makes a Subaru a wise choice, answered my questions, and proactively filled out paperwork while I made my decision to purchase the car. When I explained that I needed to leave by 1:30 to pick up a grandchild at preschool, then two more at an elementary school in Carmel, he said that he could get most everything wrapped up by then. Because I just retired and my job had required lots of travel, there was a lot to transfer to my new vehicle, and a Subaru team member/Mom who worked at the front desk was the one who figured out how to uninstall a child safety seat so I could install it in my Forester. After signing paperwork, I was out the door at 1:25 in plenty of time to do my pick-ups. Greg arranged for me to come back after my “Grandma time” so he could teach me how to operate everything. Buying my Subaru was a very positive experience and I look forward to seeing Greg and team members in the Service Department when I come in for my first two free oil changes and other service. More

Friendly, no pressure and wide variety of choices The staff was very friendly and helpful, not overbearing and pressuring me to buy. The dealership had a wide variety of Subarus, both new and used as The staff was very friendly and helpful, not overbearing and pressuring me to buy. The dealership had a wide variety of Subarus, both new and used as well as information regarding the best car for me. More

first not great experience Simple battery replacement, free as covered by warranty. Girl at express desk was clueless about how to check a customer's record, tried to charge me Simple battery replacement, free as covered by warranty. Girl at express desk was clueless about how to check a customer's record, tried to charge me for it and tried to give me the wrong keys. After explaining no, this is free, she questioned me about whether I had been there before (um...yes, I bought the car from them...) and then she tried to tell me the battery was out of warranty. Wrong again, it was less than 10 months old. She finally had someone else look, and I was told the battery was fine but I needed an alternator software update, which was free. Things fine since. First experience there with someone not knowledgeable and who was suspicious and thought I was lying about where I bought the battery, who installed it, and the service should be free. More

Gregory Review Our experience was hassle free! Gregory was honest and helpful. He was not pushy! He made a stressful large purchase stressfree! This was the second t Our experience was hassle free! Gregory was honest and helpful. He was not pushy! He made a stressful large purchase stressfree! This was the second time my husband worked with him. More

Used Car Purchase Mike did a great job answering my questions, being honest if he didn't know the answer, and addressing all of my concerns. He ended up selling me a ca Mike did a great job answering my questions, being honest if he didn't know the answer, and addressing all of my concerns. He ended up selling me a car. Thank you! More

Had an awesome experience with Greg! Very nice dealership. Very friendly and kind employees and Greg is awesome to work with! Very knowledgeable and kind and got the job done for my husba Very nice dealership. Very friendly and kind employees and Greg is awesome to work with! Very knowledgeable and kind and got the job done for my husband and I! More

Great Customer Service Tom Wood Subaru made purchasing my first car easy. Greg Begley was very helpful and patient. After test driving three vehicles, I decided on a Imprez Tom Wood Subaru made purchasing my first car easy. Greg Begley was very helpful and patient. After test driving three vehicles, I decided on a Impreza. Greg took a lot of time explaining all the car’s features. This is my third Subaru car- but definitely the best customer service yet! More

We needed service for winter. We needed winter service. Oil and filter and checkover. All was done in a good way. Turns out we needed a new battery which was still under warranty f We needed winter service. Oil and filter and checkover. All was done in a good way. Turns out we needed a new battery which was still under warranty from previous purchase 3 or 4 years ago. Price adjustment was made in a fair way. More

Great purchase experience Purchasing a new 2019 Subaru Forester was easy and smooth. Our sales person Greg Begley was personable, knowledgeable, and efficient. Most importantly Purchasing a new 2019 Subaru Forester was easy and smooth. Our sales person Greg Begley was personable, knowledgeable, and efficient. Most importantly, he knew how to listen to our questions and concerns; perhaps a rare quality in this line of work. If you can believe it, we had a purchase experience that was actually enjoyable! While I would recommend this dealership without hesitation, do yourself a favor and request Greg Begley. More

30,000 mile service Joe was helpful and encouraging. Car was towed in, battery placed at no charge and service performed promptly. No complaints at all. I will be back. Joe was helpful and encouraging. Car was towed in, battery placed at no charge and service performed promptly. No complaints at all. I will be back. More