
Tom Wood Subaru
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,098 reviews

Super duper! Mike was so great! He made himself very avaliable right from the beginning and had no problems answering all of my questions; trust me, I had a lot! I Mike was so great! He made himself very avaliable right from the beginning and had no problems answering all of my questions; trust me, I had a lot! I'm in love with this car and super excited for all the perks Subaru has to offer its buyers. More

What makes a Subaru Love is not the only thing that makes a Subaru a Subaru it is all the people involved from the time you enter the dealership, drive off the lot and be Love is not the only thing that makes a Subaru a Subaru it is all the people involved from the time you enter the dealership, drive off the lot and beyond. Great experience and customer service. Greg took his time reviewing all the features of my Outback. I love my Subaru! More
Overall very good purchase experience Nick Wade was fantastic to work with—respectful, friendly, and understanding. He was honest, up front, and helped to ensure that I had a very positive Nick Wade was fantastic to work with—respectful, friendly, and understanding. He was honest, up front, and helped to ensure that I had a very positive experience overall. I would recommend him to anyone. The only thing that would have enhanced the experience is if the individual who handled my trade-in would have come out to speak with me directly, as opposed to making Nick the "middle man". Look me in the eyes, and let's have a dialogue about the value of my trade-in. Let's cut out the back and forth game/negotiation. More

Great service led to excellent buying experience Mike was a great representative for Tom Woods Subaru, getting us into and on the way out with a great new 2019 Crosstrek with an overall pleasant expe Mike was a great representative for Tom Woods Subaru, getting us into and on the way out with a great new 2019 Crosstrek with an overall pleasant experience. We have a 2016 Forester that we really enjoy and had the opportunity to service with Tom Woods after moving into the area. The sales process was overall a pleasant experience. Thanks again Mike! More
Treated with utmost respect! No pressure. Chriss was extremely knowledgeable. I felt treated like royalty; my satisfaction was their goal. The atmosphere was relaxed and I was qui No pressure. Chriss was extremely knowledgeable. I felt treated like royalty; my satisfaction was their goal. The atmosphere was relaxed and I was quickly put at ease. More
My purchase experience with Christina Cheatham I have been purchasing automobiles for 50 years. My recent experience at Tom Wood Subaru with Christina Cheatham as my sales consultant was probably I have been purchasing automobiles for 50 years. My recent experience at Tom Wood Subaru with Christina Cheatham as my sales consultant was probably the best buying experience I have ever had. Christina was friendly, affable, patient and very knowledgeable. She knows the Subaru products extremely well. She was very easy to work with and I never felt any pressure to make a decision. Although I plan to keep my Subaru for a long time, if I need a new one I hope Christina is still there. I would highly recommend Tom Wood Subaru and especially Christina. It was also a pleasure to work with Josh Boyd on the final paperwork. He walked me through it very quickly and answered all of my questions. There was no pressure to up-sell products. More
Professional, courteous, great Customer Service Car in for safety recall...Todd went the extra mile to accommodate our Family situation to get my Car taken care of. Each Service Appt has been h Car in for safety recall...Todd went the extra mile to accommodate our Family situation to get my Car taken care of. Each Service Appt has been handled with the best Customer satisfaction More
Easiest car purchase we have ever made Mike Danielson was very friendly, knowledgeable and very patient with all our questions. He couldn’t have made our encounter/purchase with Tom Wood Su Mike Danielson was very friendly, knowledgeable and very patient with all our questions. He couldn’t have made our encounter/purchase with Tom Wood Subaru any better. More
Great Service I always have a wonderful experience when taking my car in for service. The staff is very friendly and always takes the time to explain what is going I always have a wonderful experience when taking my car in for service. The staff is very friendly and always takes the time to explain what is going on with the car. They always inspect the car and give you a heads up on when things need to be changed. Great customer service More

Easy, No-pressure, Refreshingly Honest Mike was great. He never asked what I was looking to spend, or pressured me into vehicles that were more money or that I didn't want to look at. Whe Mike was great. He never asked what I was looking to spend, or pressured me into vehicles that were more money or that I didn't want to look at. When I found the one I wanted, he brought up the Kelly Blue Book calculation/value right in front of me, so that we could compare the listed price to the KBB. They didn't do what many dealers do and try to push unnecessary charges on me. I was actually fine paying for the warranty they offered due to the low price compared to how long I was mostly completely covered with no deductible (exception of regular maintenance things like oil changes and battery replacement). The car I got was inspected beforehand, and I could see the itemized list of what was done. This place was transparent, and Mike was the best, most transparent salesman I have ever worked with. Highly recommend. More