Tom Wood Subaru

Second car buy. Very satisfied with the buying process Felt like I got a fair deal from Mike. This was a no pressure car buying experience Felt like I got a fair deal from Mike. This was a no pressure car buying experience More

Lou was fantastic! Incredibly friendly with my parents and me. He explained everything super well, especially for a first time car owner. He helped me set up my phone to connect to the car, and worked wit and me. He explained everything super well, especially for a first time car owner. He helped me set up my phone to connect to the car, and worked with me to remove the pedal extensions from the car I was selling. Give him a big ole raise! More

Wonderful experience. The new Forester is a perfect fit for us. We highly recommend Lou. Very helpful, knowledgeable, and easy to talk with. Thank you! for us. We highly recommend Lou. Very helpful, knowledgeable, and easy to talk with. Thank you! More

Great experience, staff and facility. Mike Danielson and Chad Adams were great to work with and I love my new Subaru Outback. I look forward to working with Tom Wood Subaru for many years to come. Chad Adams were great to work with and I love my new Subaru Outback. I look forward to working with Tom Wood Subaru for many years to come. More

My experience was seamless and expedient. Having completed a majority of the purchasing process online Saturday morning, I arrived at the dealership the same afternoon at approximately 3:00 p.m. De completed a majority of the purchasing process online Saturday morning, I arrived at the dealership the same afternoon at approximately 3:00 p.m. Despite multiple salespersons being actively engaged with purchasing customers, Lou coordinated with momentarily available salespersons, managers and financial advisers to expedite my purchase. The entire process, including an extensive test drive, trade appraisal and vehicle preparation required less than three hours. Tom Wood discounted the price of my WRX and offered a fair price, more than I expected, for my 2010 Forester premium with < 89,000 miles and two rear-end collisions. Better yet, Tom Wood allowed me to pay the maximum amount via credit card so that I could gain airline miles and mail the remaining balance in after my bonehead miswrote the only check in my possession, they even provided a prepaid Fedex envelope. I am a longtime customer of Tom Wood Subaru’s service depart. I now expect to be a future customer of this sales staff. Thank you, Lou & Tom Wood Subaru, for ensuring me the finest purchasing experience. Lonnie P.s, The WRX is amazing and surprisingly good on gas mileage. My three hour daily commute to and from work, when confined to four wheels, is now a joy. More

Nice people but very unorganized. Went in for a recall part. Said on the recall letter it would take roughly an hour. Made a 9:00 appt. 2 hrs later still not started..2/1/2hrs later they finished. Said part. Said on the recall letter it would take roughly an hour. Made a 9:00 appt. 2 hrs later still not started..2/1/2hrs later they finished. Said they lost the paper wrk in the system...? Not that many cars there so I couldn’t figure out that reasoning/excuse. Even though I had a 9:00 appt didnt mean they would work on it at 9.... it was just a time slot. Why make an appointment if it means nothing????? More

Friendly and willing to work with you, great buying experien I came in during a day full of test driving a bunch of different dealerships. I came in and told Lou what was important to me and to show me what he's I came in during a day full of test driving a bunch of different dealerships. I came in and told Lou what was important to me and to show me what he's got. We looked at a couple different cars and Lou was very informative and helpful, despite knowing I was not going to buy. I ended up test driving a Impreza and was very impressed. At the end of the day it was my top choice, and I talked with Lou to meet with him to talk buying. I very much liked the email communication from the start, made it very easy to reach out. The car buying experience itself was also great. Super friendly and with just a bit of back and forth we both got to a price that was agreeable to both. Not much to say about the rest of the process, just top notch, friendly customer service. More

We had an excellent experience at Tom Wood with Mike with the purchase of both of our vehicles the past few years. I came in thinking I knew what I wanted (an Outback) and he had me try out a Forester based the purchase of both of our vehicles the past few years. I came in thinking I knew what I wanted (an Outback) and he had me try out a Forester based on my description of why I thought I wanted an Outback and I fell in love. It was an easy process from start to finish of selecting what I wanted, sending it over and getting the car. Mike did all the hard work of tracking it down for me and getting what I wanted and openly communicating what was available and considerations related to COVID-19. We also had our little guy with us through the test drive and buying process and everyone couldn't have made it easier allowing us to step out and zoom him around when needed, swapping parents for signatures and helping to entertain him. We also had an enjoyable loan experience with Max who was open about our options and what he would do in our position. We took him up on his advice and he was flexible with last minute changes. (To the extent you can be with a loan). Thanks so much to the whole team! More

Great Experience Purchasing Certified Pre-Owned Legacy My fiance and I purchased a certified pre-owned 2017 Legacy 2.5i and couldn't be more thrilled with the purchase! The team (Mike D. and Chad Adams) wa My fiance and I purchased a certified pre-owned 2017 Legacy 2.5i and couldn't be more thrilled with the purchase! The team (Mike D. and Chad Adams) was friendly, thorough, and accommodating to any and all of our questions. Mike made us feel welcome throughout the whole process, while Chad gave fair and objective advice regarding our service coverage options. This made our first car buying experience far from any of the horror stories you may hear about purchasing a used vehicle. I would definitely recommend Tom Wood Subaru to anyone looking to purchase their next vehicle. More

Lou is wonderful! Lou was excellent to work with when purchasing a new car! He was patient and explained everything to me while I was making a decision between two dif Lou was excellent to work with when purchasing a new car! He was patient and explained everything to me while I was making a decision between two different cars. He did not pressure me and was super kind and supportive. I would definitely do business with him again. More