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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

August 14, 2020

Love my new car! Thanks Jamie. You were great. A fantastic experience. I will be returning here for my next car purchase. Everyone was wonderful. More

by jodilynndunn
Recommend Dealer
Yes
Employees Worked With
Jamie Saddler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Tom Wood Subaru responded

Hi Jodi, thank you for sharing the fantastic experience you had with Jamie at Tom Wood Subaru! We're thrilled to hear that you love your new vehicle and we look forward to taking care of you during your next visit with us.

August 13, 2020

Lou was great to work with!! Great communication throughout the buying process. Always kept me informed on the status of the delivery of my car. Took the time to go over all the More

by scottd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Aug 13, 2020 -

Tom Wood Subaru responded

Thank you for the 5-star review, Scott! We are so glad you enjoyed working with Lou here at Tom Wood Subaru, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we hope that you continue to enjoy your new vehicle!

August 07, 2020

Great first time car-buying experience! I was happy to interact with Austin in my first car buying experience on my own--he was extremely helpful, knowledgeable, and went above and beyond my More

by SRebey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Tom Wood Subaru responded

Thank you for reviewing the 5-star experience you had with Austin at Tom Wood Subaru. We are proud to have been a part of your first car purchase and wish you safe travels!

August 04, 2020

Lou was fantastic to work with. He was kind, patient and took the time to make sure I understood everything. I never felt like he had an agenda. It was like being sold a car by a friend. More

by katyb723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Aug 04, 2020 -

Tom Wood Subaru responded

Reviews like this one always make us smile, Katy! It's wonderful to hear that Lou delivered such a welcoming, attentive car-buying experience. Thank you for choosing Tom Wood Subaru, and we wish you many safe and happy miles in your new vehicle!

August 01, 2020

We just left the dealership with our new car and we are very satisfied with our experience today! Mike was extremely patient and honest and helped us with every question and detail throughout the entire pr More

by Teresakaplan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Tom Wood Subaru responded

It's wonderful to hear that you're a satisfied customer! We love that Mike answered all of your questions so you could be confident in your purchase. Thank you for choosing Tom Wood Subaru and see you next time!

July 31, 2020

Austin was a nice man with good people skills. Nice facility. Clean and attractive. Car could have been prepped better. Had to clean off handprints & glue from stickers More

by drmsv
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Tom Wood Subaru responded

Thank you so much for trusting us with this purchase! We appreciate your feedback and apologize that your vehicle wasn't better prepared. Our team at Tom Wood Subaru is grateful for your business and wishes you safe driving!

July 30, 2020

Excellent service, no high pressure. Excellent review of how my car works. Very professional. Friendly. Excellent knowledge of the vehicle. Good competitive pricing. Cant say enough good about them More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Tom Wood Subaru responded

And we can't ask for a better review, Cynthia! Thank you so much for shopping with us at Tom Wood Subaru. We are thrilled that you received excellent service and an excellent deal. Safe driving in your new ride!

July 30, 2020

Great car; great customer orientation; Couldn't be happier Just took delivery of 2020 Outback in exactly configuration wanted. Delivery was much faster than expected. Mike Danielson was the best -- knowledgea More

by Cl4634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HUNTER RADKE
Jul 30, 2020 -

Tom Wood Subaru responded

Thank you for the review! We are so glad Mike and our team took good care of you here at Tom Wood Subaru, and we hope that you continue to enjoy your 2020 Subaru Outback!

July 30, 2020

Great job! Nick Wade was extremely friendly, helpful, and professional. This is the 4th car I have purchased with Nick's help and my experience with him has alw More

by katz6029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Jul 31, 2020 -

Tom Wood Subaru responded

Thank you for your loyalty to Tom Wood Subaru! We're thrilled to see that both Nick and Max consistently provide you with such exceptional service. Congratulations on the purchase of your new vehicle. All of us are looking forward to working with you when you are in the market for #5!

July 26, 2020

Everyone we dealt with at at Tom Wood Subaru were very helpful and informative, especially Lou, our salesman. We have been talking to Lou for almost a year and he could not have been more kind and patient More

by nancydee1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Jul 27, 2020 -

Tom Wood Subaru responded

Thank you so much, Nancy! We are thrilled to hear that Lou provided patient service and helped you get into the right vehicle for you. We wish you many safe miles in your new ride - Lou! Have a wonderful week. - Tom Wood Subaru team

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