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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

October 18, 2020

Lou was very patient and understanding.Explained the Lou was very patient and understanding. Explained the vehicle controls an features as well as the purchasing process. The service department was ver More

by Dbgerber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LOU CAVALLARI
Oct 18, 2020 -

Tom Wood Subaru responded

We're thrilled to hear that Lou made your buying experience so attentive and informative, and that our service team took such good care of you and your vehicle! Welcome to the Tom Wood Subaru family!

October 18, 2020

On time, very courteous, and very thorough with all the information I needed. Love hanging out in the comfortable waiting room and enjoying the coffee bar. More

by Jeanne Bruner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t get the name but the guy that helped me was fantastic!
Oct 19, 2020 -

Tom Wood Subaru responded

Thank you, Jeanne, for reviewing Tom Wood Subaru! We're pleased to hear that you enjoy the service and amenities at our location and we look forward to your next visit!

October 14, 2020

Our experience here was fantastic. We had no problems and really enjoyed working with Nick & the guy in the finance dept. (I forget his name right now). We would definitely come here again! More

by monz3475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember the gentleman who helped us in finance, but we really liked him too.
Oct 15, 2020 -

Tom Wood Subaru responded

Reviews like this one make our day! It's great to hear that Nick and our team made your buying experience such a success. We hope that you enjoy your new vehicle, and we would absolutely love to work with you again at Tom Wood Subaru. Thanks so much!

October 14, 2020

Great experience with Tom Wood Subaru. Very professional individuals. Thorough walk yhrough of the vehicle options. Great communication and response time. Highly recommend Nick Wade. More

by larryr0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Kumar
Oct 15, 2020 -

Tom Wood Subaru responded

Thank you for reviewing Tom Wood Subaru and for giving a shout out to Nick. We strive to deliver a 5-star experience for guests and it is fantastic to hear that you were taken care of!

October 08, 2020

We had awesome experience at Tom Wood Subaru.Mike Danielson is the best car salesman I have even met! He always answers my questions timely; he is patient and friendly and knowledgeable. I will defin More

by Qingwenyang
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to review us and shout out Mike! We appreciate your business and are happy to hear that he delivered such an excellent purchase experience. Congratulations on your new vehicle and we hope to work with you again at Tom Wood Subaru!

October 08, 2020

Lou was awesome to work with in purchasing my new Subaru. Absolutely no pressure during sales process and he made it very easy to get most of everything ready prior to coming into the dealership. When I need More

by JD67
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Oct 08, 2020 -

Tom Wood Subaru responded

Congratulations on your new vehicle! It is wonderful to hear that Lou delivered such a fantastic purchase experience. We appreciate you taking the time to share and are wishing you many safe and happy miles! - The Tom Wood Subaru team

October 07, 2020

We had an awesome experience at Tom Wood Subaru. The service was excellent! Lou Cavallari was friendly, direct, informative, and helpful. We could tell he cared that we drove away with just the car for More

by Sejackson626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Oct 07, 2020 -

Tom Wood Subaru responded

Congratulations on your new vehicle! It was our pleasure to have been able to assist with your purchase. Thank you for taking the time to share and shout out Lou. We appreciate your support and hope to work with you again at Tom Wood Subaru!

October 05, 2020

My husband and I love our new Subaru Forester!! We want to thank Mike Danielson with Tom Wood Subaru of Carmel, for all of his information and time and patience in answering our questions that helped us in More

by Cabrinker
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you and your husband here at Tom Wood Subaru, and we couldn't be happier to hear that you are both enjoying your new Subaru Forester. We will be sure to let Mike know that you appreciate his help, and we wish you safe travels!

October 04, 2020

I live in Kansas City, MO and purchased a used vehicle online from Tom Wood Subaru in Indianapolis, IN remotely. I only had some great pictures from them and their promise the 2008 Dodge Dakota Laramie w More

by jbou2621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Tom Wood Subaru responded

Thank you for choosing to shop at Tom Wood Subaru! We strive to provide guests with exceptional service and it made our day to hear that Austin is doing his job right. The Dodge Dakota Laramie is an excellent truck and we hope you enjoy it!

Oct 05, 2020 -

jbou2621 responded

I have and will enjoyed it. However, I have not received the Title yet and my 30 Day MO Temp Tag runs out October 13. Any help would be appreciated.

Oct 06, 2020 -

Tom Wood Subaru responded

Our team is checking into this matter for you and will be in touch. Thank you!

October 03, 2020

Excellent service I am very satisfied. It's great to have a knowledgeable person such as Nick. I love the car and am happy with my purchase. More

by aaronr1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2020 -

Tom Wood Subaru responded

Hi Aaron - Thank you for sharing! We value your feedback and it is excellent to hear that Nick delivered such a smooth purchase experience. Enjoy your new vehicle and we hope to see you back at Tom Wood Subaru for your first oil change!

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