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Tom Wood Subaru

Indianapolis, IN

4.9
1,039 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,039 reviews

September 23, 2020

Very knowledgeable and friendly. All employees ready to help. No pressure. Liked my salesperson a lot. Ready to answer all questions, and kept social distancing. More

by krimmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Thrasher
Sep 23, 2020 -

Tom Wood Subaru responded

Thank you for the 5-star review! It was our pleasure to assist you here at Tom Wood Subaru, and we will certainly let our team know that you appreciate their help. We hope to see you again sometime!

September 22, 2020

Nice enough staff and dealership but not the best experience with the salesman. My husband and I test drove a Forrester and put our "out the door offer" together which was initially agreed upon. Afte More

by ldogma03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NICK WADE
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Tom Wood Subaru responded

I'm so sorry to hear that we didn't earn your business. It's surprising to see this feedback as we strive to be straightforward with our guests. I apologize for any inconvenience this situation might have caused you and I will look into the details of what happened here. If there is anything further that I can do to assist you, please give me a call. Thank you, Bob Ferguson - Sales Manager - 317 705 7875

September 20, 2020

I filled out online info on a truck just listed. (Stock Photo). Austin not only reached out to me, he also included a video of the truck! What a Great start. I stopped in when I got done working (Saturd More

by ampherswelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Akram, Thank you
Sep 20, 2020 -

Tom Wood Subaru responded

Thank you for leaving Tom Wood Subaru a review! We're thrilled to hear that Austin was able to help you into a truck that suits your needs. It was a pleasure to have your business and we wish you safe travels in the new vehicle!

September 20, 2020

If you're in the market for a Subaru, you really want to work with Lou Cavallari. He was never pushy and goes above and beyond to make sure things are done right and correct any issues. We had already decid More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Sep 20, 2020 -

Tom Wood Subaru responded

James - thank you for trusting Tom Wood Subaru to find you a reliable vehicle. I am glad to hear that Lou worked diligently to ensure you found something that suits your needs as customer satisfaction is our priority. We look forward to taking care of you during your next visit!

September 19, 2020

Working with Nick at Tom Wood Subaru was the best experience I’ve had at a car dealership. He listened first, was knowledgeable and able to answer all my questions and kept my financial limitations i More

by nosellih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Sep 21, 2020 -

Tom Wood Subaru responded

Thank you for the review! It was our pleasure to assist you here at Tom Wood Subaru, and we will certainly let Nick know that you appreciate his help. We hope to see you again sometime!

September 17, 2020

Our complete experience was great! We would definitely recommend this dealership and Mike. He was great and very informative. Was able to answer our questions. Wonderful experience. Thank you. More

by Waneta.key
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Tom Wood Subaru responded

It is wonderful to hear that Mike delivered such an excellent experience! We are proud to have earned your business and your endorsement. Thank you for sharing and we hope to see you again at Tom Wood Subaru!

September 15, 2020

Thank you Nick for your patience, expertise & excellent service! Loving my new car-incredible ride! I’m beyond thrilled with my Crosstrek Sport! 😎. Evie Angelique More

by evieangelique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Tom Wood Subaru responded

Evie, we couldn't have asked for a better review! It's fantastic to hear that Nick made your buying experience at Tom Wood Subaru so exceptional. We're so glad you're loving your new Subaru Crosstrek Sport!

September 11, 2020

Austin was very helpful and informative about the car I was interested in. I would highly recommend working with him. Everyone else at Tom Wood was very helpful and kind as well. More

by granger.reb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Tom Wood Subaru responded

We always love to see positive feedback about our Tom Wood Subaru staff! It's wonderful to know you received the 5-star service you deserve and we'll be sure to pass along your kind words to Austin and the rest of the team. Thank you for taking the time to share your review!

September 11, 2020

This is my first Subaru and Nick was nice and very helpful. He made the whole process very easy and I’m super happy with my Subaru Outback! More

by mariza03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Tom Wood Subaru responded

Thank you for shopping at Tom Wood Subaru! We're excited to hear that Nick helped you purchase your first Subaru Outback as it is our goal to find customers a great vehicle. Congratulations and safe travels!

September 11, 2020

We had a great experience at Tom Wood Subaru! Nick was very helpful and professional. we highly recommend and are excited to be a part of the Subaru family! More

by imuinzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Tom Wood Subaru responded

Thank you for the 5-star review! We couldn't be happier to hear that you had a great experience working with Nick and our team at Tom Wood Subaru. We will be sure to pass along your kind words, and we hope to see you again sometime!

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