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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

December 17, 2020

Tom Wood's service dept. got me in and out quickly and performed flawlessly. Mr. Chan made sure that the work was done right. He also made sure I knew what was done. More

by Sockmonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfred Chan
Dec 17, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to review us! We are very proud to have Wilfred on our team, and it is fantastic to hear that he delivered such a seamless service experience. Safe travels, and we hope to work with you again at Tom Wood Subaru!

December 15, 2020

Love working with Nick Wade! I gave him my specific needs and he came through with a great match. Thanks Nick. Love my new 'Ru. More

by billwritesmusic
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Tom Wood Subaru responded

It's wonderful to hear that Nick helped you get into exactly the right vehicle for you. Congratulations from all of us at Tom Wood Subaru! We are grateful for your business and kind review.

December 03, 2020

We couldn’t be happier with Lou Cavallari or Tom Wood. This is the second Subaru that we’ve purchased from Lou and Tom Wood in the last three months and it’s because of the way they take care of us!! More

by Jefroger00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Dec 04, 2020 -

Tom Wood Subaru responded

Thank you for the five-stars! We appreciate your loyalty to the Tom Wood Subaru team and are thrilled to hear that you have had such excellent experiences working with Lou. We are wishing you many safe and happy miles in your new vehicle and will certainly pass on the kind words!

December 01, 2020

Mike made purchasing a car quick and easy. This is the third car we have purchased from him - we even changed brands! We love our new Subaru! More

by Julialowe0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Tom Wood Subaru responded

Thank you for the glowing review, Julia! It is excellent to hear that Mike delivered such a seamless purchase experience. We appreciate your repeat business and are wishing you many safe and happy miles in your new vehicle! - The Tom Wood Subaru team

December 01, 2020

Nick did a great job - helped me get exactly what I was looking for. Great job - love the new car! I appreciated the willingness to be patient early, when I wasn't ready to move and the urgency to help me More

by Lovemynewcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Tom Wood Subaru responded

Thank you for posting about your experience with our team member, Nick! At Tom Wood Subaru, it is our priority to help guests find the right vehicle and I am thrilled to see that came true for you. We wish you safe travels!

November 30, 2020

Love my new Subaru! Nick was very patient and extremely informative throughout the day with my multitude of questions. Excited to begin my new journey with my Outback! Thank you Nick! More

by vvmcmillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Tom Wood Subaru responded

Thank you for your business and for shouting out Nick! We appreciate your support and are thrilled to hear that you had such a successful purchase experience at Tom Wood Subaru. Safe travels in your new Subaru Outback, and we hope to work with you again down the road!

November 28, 2020

Positive experience, Peyton was a pleasure to work with, didn’t rush me, was courteous, will definitely recommend him to my friends, thanks a bunch More

by ofresen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PEYTON DORSEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Tom Wood Subaru responded

Thank you for posting about your recent visit to Tom Wood Subaru! We are happy to hear that Peyton was so helpful as customer satisfaction is our goal. Hope to see you next time!

November 27, 2020

Always get 5 star service at TWS. Needed a small warranty repair on a fog light on my Forester and it was done within an hour. Great customer lounge and service. Thanks to TWS🙂 More

by Dave W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Tom Wood Subaru responded

Dave, thank you for taking the time to leave us a review! It is always a pleasure to service your Subaru Forester here at Tom Wood Subaru, and we look forward to your next visit!

November 22, 2020

Courteous and prompt, and honest. Easily the least stressful and most positive experience I’ve ever had at a car dealership. Worth the 90 minute drive. More

by Jgoetz0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Tom Wood Subaru responded

Thank you so much for making the trip out to see us at Tom Wood Subaru! We are thrilled to hear that this was your best car-buying experience yet. Safe travels and we hope to see you again down the road!

November 17, 2020

I received exceptional service from Joe for my 2 recalls and maintenance. He was extremely helpful and kind. He went way beyond my expectation. Thanks! More

by jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 17, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to share! We are proud to have earned your business, and we appreciate you shouting out Joe. We are wishing you safe travels and hope to work with you again at Tom Wood Subaru!

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