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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

May 28, 2021

This visit to the Tom Wood Subaru service center was primarily for a recall service repair (free) and an oil change. Of course they always want to up-sell on changing the cabin air filter, too. The fee More

by AKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Tom Wood Subaru responded

Thank you for taking time to share this feedback about your recent recall repair and oil change. We strive to take excellent care of our customers and are happy to hear that you felt comfortable during your visit. We hope for the opportunity to assist you again in the future at Tom Wood Subaru!

May 26, 2021

So glad we had Lou as our salesman. He was extremely helpful and knowledgeable about the different models. Very easy to work with. Will recommend him and Tom Wood to anyone we know looking for a new veh More

by hallshirley82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
May 26, 2021 -

Tom Wood Subaru responded

Thank you for the wonderful feedback and for trusting the team here at Tom Wood Subaru to help you find the perfect car! We hope you continue to love your new Subaru Outback, and we look forward to seeing you again down the road. Safe travels!

May 21, 2021

Easy to work with, helpful, and friendly. Highly recommend Tom Wood Subaru and Lou Cavallari. They were easy to communicate with and didn't pressure us in the slightest. More

by Gsham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
May 24, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Lou took such good care of you here at Tom Wood Subaru, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

May 20, 2021

This is the second time I’ve leased a car with Lou Cavallari. I’m very very satisfied with his knowledge and customer service. Thank you Lou. More

by lkathleen.hughes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
May 20, 2021 -

Tom Wood Subaru responded

We are delighted to have you as a returning customer! It is gratifying to know that you have been so well taken care of by Lou, and we appreciate you taking the time to write us a great review. Thank you for choosing Tom Wood Subaru and safe travels in your new car!

May 15, 2021

Wonderful friendly service. Always able to get in and have the service done in a timely manner. It always nice that they provide a light refreshment. More

by Tqc1234
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Tom Wood Subaru, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 14, 2021

Wonderful experience all around! Easy to work with, very helpful walking time through my new vehicle. Worked with my crazy schedule and came in on his day off to help. Highly recommend More

by EMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Tom Wood Subaru, and we will certainly pass along your kind words. We hope that you continue to enjoy your new vehicle!

May 13, 2021

Mike was great! He really knew the product and answered all our questions. Absolutely no pressure sales techniques. He was efficient and really got us out of there fast after we decided to buy. THANKS Tom More

by Mike Balay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Tom Wood Subaru responded

It's our pleasure to assist you, Mike! We are delighted to hear that you received informative service and were able to get out on the roads in your new ride in a timely manner. Thank you from our entire Tom Wood Subaru team!

May 10, 2021

Lou was great! He had a very easy, calm demeanor about him that made buying a car from him a piece of cake. I appreciated the non-pushy salesman approach he had. I’m very satisfied with my purchase and wo More

by Kristasticfantastic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
May 11, 2021 -

Tom Wood Subaru responded

Customer satisfaction is our highest priority so we are thrilled to see this feedback. Thank you for posting about your experience working with Lou! We are grateful for your business and kind recommendation. Safe driving in your new vehicle!

May 01, 2021

Out of state purchaser... I was looking for a very particular used vehicle and Carfax.com indicated that Tom Wood Subaru had the only one in the country that met my specific requirements. When I calle More

by E. Sunny
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Tom Wood Subaru responded

We appreciate your confidence in our team to get the job done. All of us at Tom Wood Subaru are thrilled to hear Austin was such a help for you during your car-purchasing journey. We love to hear that you were welcomed into our dealership and never felt pressured during your car-buying process. We truly appreciate your positive review! Safe travels and have a great day!

April 30, 2021

Big thank you to Mike for being so friendly, helpful and knowledgeable! It was great working with someone who really put us at ease, had a wealth of experience, thoroughly addressed our questions and clear More

by ahmarie27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Mike took such good care of you here at Tom Wood Subaru, and we will certainly let him know that you appreciate his help. We are proud that we earned your business, and we look forward to your next visit!

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