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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

July 21, 2021

Thanks Mike, we love our new Subaru! Excited to get out and explore in it! There are so many great options on the new Ascent. More

by Katiharris1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Tom Wood Subaru responded

Congratulations on your purchase! We are delighted that you had such a successful time working with Mike and the team. Thank you from all of us at Tom Wood Subaru and safe travels in your new Subaru Ascent!

July 20, 2021

Greg was great to work with from the beginning. He explained every step of the process clearly and went above and beyond at every opportunity. He genuinely cares about his customers/customer relations More

by mebmille
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Tom Wood Subaru responded

Your glowing feedback about Greg makes our day! Thank you for trusting us with your business, it means a lot to hear that you are a happy Tom Wood Subaru customer. Safe travels in your new car!

July 20, 2021

Lou was very helpful in helping me find a great car in these difficult car buying times! I would highly recommend working with Lou to get a new car. More

by mikey123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Jul 20, 2021 -

Tom Wood Subaru responded

Congratulations on your new car! We are thrilled that Lou and the team made the purchase process so positive and successful. Thank you for choosing Tom Wood Subaru and for recommending our work to others!

July 18, 2021

Extremely easy to get my ‘21 WRX. Austin explained everything to me about what came with the car and all of the features. Even offered to help me set my phone up with the Bluetooth and everything. I h More

by joshualong02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Tom Wood Subaru responded

Congratulations on your new 2021 2021 Subaru WRX! We are thrilled Austin was able to provide an informative car-buying experience - this is what we strive for! It means a lot that you chose to work with all of us at Tom Wood Subaru and we hope you enjoy the new ride. Take care!

July 17, 2021

As usual, great service. I have used Tom Wood Subaru for years for our two Subarus and have always had really good service. Would recommend them to anyone More

by D.moon629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Tom Wood Subaru responded

Thanks for the wonderful review and for being a loyal Tom Wood Subaru customer! We hope to see you back again soon!

July 16, 2021

Everyone was very kind. They worked hard to set everything up for me to buy a car cross-country, and when delays happened they still worked with me. More

by Devan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Tom Wood Subaru responded

Thank you for the great review, Devan! We are happy to hear the Tom Wood Subaru team was able to accommodate you and go above and beyond to make sure you were taken care of. We wish you many safe and happy miles!

July 14, 2021

Frustrating time this go. Car taken in for recall on Friday. Told would be done Monday. No updates have to continue to call near end of business day each day for an update. Told the car is done on Wedne More

by Ferg32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell
Aug 02, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to share your experience with us. We regret that there has been less communication regarding your repairs than is preferable and I apologize for the inconvenience this caused you. We appreciate the feedback on the listing of our hours for the service department on our website and will certainly look them over to see where we can enhance clarity. If there is anything I can do personally to set this right please don't hesitate to reach out to me directly. Jerry Williams - Service Manager - (317) 705-7024

July 12, 2021

Will always makes it fast and easy. He is my go to guy for service and advice. There actually is not a bad guy there. Cody and Fredo have always been great as well. More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfred Chan
Jul 12, 2021 -

Tom Wood Subaru responded

All of us at Tom Wood Subaru appreciate your kind review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service and will be sure to let Will, Cody, and Fredo know you appreciated their help. Have a great day!

June 29, 2021

Nick was amazing. He explained everything really well and was so friendly! I didn't feel stressed at all. More

by oliviahballew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Jun 29, 2021 -

Tom Wood Subaru responded

Thank you for the wonderful review, Olivia! We appreciate your support and decision to trust Nick and the Tom Wood Subaru team with your business. Safe travels!

June 28, 2021

It was a great experience with Mike, he sold us the car we love and explained it well before we left the lot. Thank you🙂 More

by Lucidom15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Tom Wood Subaru responded

We're so glad to hear that Mike and the Tom Wood Subaru team made your buying experience such a success! Thank you for doing business with us and safe travels in your new ride!

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