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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

January 06, 2022

Have bought three cars from this dealership and another from different Tom Wood dealership and in all of them they have been the best I have ever experienced compared to others More

by brzeh13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY BIRSFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredo Rodriquez also Joe and Ryan
Jan 07, 2022 -

Tom Wood Subaru responded

It means a lot that our service stood out to you, and will certainly let the Tom Wood Subaru team know you appreciate all of their attentiveness and professionalism. Thanks for the kudos!

January 04, 2022

We bought our new Crosstrek from Mike Danielson and are very pleased with the whole process, from selection of just the right car to purchase. More

by Rwmccormick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Tom Wood Subaru responded

Thank you for taking a moment to let us know about your enjoyable buying experience with Mike! We're so happy to hear his commitment to great customer service stood out to you. All of us at Tom Wood Subaru hope you enjoy the new Subaru Crosstrek. Have a great day!

December 31, 2021

Lou Cavallari and Tom Wood Subaru were amazing to work with!! My wife and I went to Tom Wood about a year ago thinking about a new car. We met Lou and we’re both really impressed with him warm and friendl More

by T_gattuso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Jan 03, 2022 -

Tom Wood Subaru responded

Thank you for taking the time to review us! We want the most for our guests, and it is wonderful to hear that you and your wife had such a successful purchase experience working with Lou. We appreciate the kind words about our team and will be sure to pass them along. We hope to see you back at Tom Wood Subaru down the road!

December 30, 2021

Mike Danielson delivered the Forester that I wanted at an affordable price. Everyone with whom I worked was friendly knowledgeable and efficient. I had a great experience at Tom Wood Subaru. More

by Bob K
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Dec 30, 2021 -

Tom Wood Subaru responded

Thank you for giving Mike and the Tom Wood Subaru team such a special shoutout, Bob! We're delighted to hear that they were able to make sure you went home happy in a car that is right for you. Enjoy!

December 27, 2021

What an awesome experience! Lou Cavallari was an amazing salesperson who listened to my needs and made the process so effortless! If you need a new or used vehicle, he’s your guy!!! Tom Woods Subaru is luck More

by Kevinfwebster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Dec 28, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to review us, Kevin! We strive to deliver a seamless and accommodating purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with Lou. Drive safely in your new vehicle, and we hope to see you back at Tom Wood Subaru!

December 14, 2021

By far the best dealership I’ve ever visited - employees are happy and do a great job every time. More

by ddearmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY BIRSFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN RYAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Saddler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LOU CAVALLARI
Dec 14, 2021 -

Tom Wood Subaru responded

Hearing Tom Wood Subaru is the best dealership you've visited truly brings a smile to our faces! Thank you for the incredible review - and safe travels till we see you next!

December 12, 2021

Had a front tire that kept going low. Wilfred took down my information. The car was taken for a test drive. It was the two front tires. Both value stems had to replaced. I appreciate the excellent service, More

by Glenn70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfred Chan
Dec 13, 2021 -

Tom Wood Subaru responded

It's wonderful Wilfred and the Tom Wood Subaru service team were able to make sure your tire concerns were taken care of. We will certainly let everyone know their commitment to exceptional service stood out to you. Safe travels!

Dec 13, 2021 -

Glenn70 responded

Ok. That would be great.

December 08, 2021

The 90 minute recall fix took over 3.5 hours. The app that marks the progress didn’t work. When we got home and parked in the garage, the garage filled with a gas smell that we weren’t warned about. N More

by sallyedington824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell
Dec 23, 2021 -

Tom Wood Subaru responded

Sally - We pride ourselves on top-notch customer service and I am disappointed to see that your experience did not meet the high standard that we set for ourselves here. I would like to step in and see what I can do to improve your experiences going forward. If you are open to it, please give me a call at your earliest convenience and I will be happy to discuss the matter further. Thank you for your feedback, Jerry Williams - Service Manager - (317) 705-7024

November 30, 2021

Excellent customer service! Everyone that I encountered was very nice and helpful. Cody went above and beyond my expectations! I have had very bad experiences at other places and was a little afraid for th More

by ronniealva01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Petree and the guys working with him
Dec 01, 2021 -

Tom Wood Subaru responded

It makes us happy to have your business, and we're thrilled that we delivered a great customer service experience. Thanks for giving Cody a shoutout for going above and beyond to take care of you. We really appreciate your business and look forward to helping you again down the line. --The Tom Wood Subaru Team

November 28, 2021

Mike Danielson is the best auto salesperson we have ever met. To date he has sold us 4 Subarus. Because of his good service we have recommended Subarus to our extended family and they have also purchased S More

by Swhite9504
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Tom Wood Subaru responded

We're great to hear that Mike was responsive, helpful, and wonderful to work with. A smooth sales process is what we strive for, so thanks for sharing these kind words! Congrats on your purchase, and we hope to see you again down the road. --The Crew here at Tom Wood Subaru

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