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Tom Wood Subaru

Indianapolis, IN

4.9
1,094 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,094 reviews

September 27, 2022

Excellent service. Joe Shanholt is superb. I think it is crazy that I have to write at least 25 words for this review. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shanholt
Sep 27, 2022 -

Tom Wood Subaru responded

Dan, we are ecstatic to see that Joe made certain you had a successful visit to Tom Wood Subaru! Thank you for your feedback, and have a great day.

September 14, 2022

Easy process from scheduling my service thru the quick service turnaround and the car wash before I picked up the car. More

by suzanneIrwin72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Tom Wood Subaru responded

Thank you for leaving Tom Wood Subaru a five-star review! We are happy to hear your services were completed quickly and that you are happy with the results. Until next time!

September 03, 2022

Mike Danielson is the best to work with. He is so understanding and works with the customer. Tom Wood is a great dealership. Comfortable and kind. Highly recommend. More

by Ladiamon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Tom Wood Subaru responded

Thank you for sharing your experience with Mike and our team! We are happy to have you as a Tom Wood Subaru customer and we hope to see you again in the future. Safe travels ahead!

August 31, 2022

Fredo in service always goes above and beyond taking care of customers! Always a pleasure bringing my car in here. More

by Abigail Carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredo Rodriguez
Aug 31, 2022 -

Tom Wood Subaru responded

We are delighted to have earned your business, Abigail! Thank you for choosing Tom Wood Subaru and for sharing an awesome review. We look forward to welcoming you back for your next visit!

August 22, 2022

Jamie was super unhelpful and arrogant. Makes me not want to go to Subaru again after the issues I had with him. More

by Dynastyexpert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Saddler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Tom Wood Subaru responded

I am sorry to read this review. The highest level of service is expected of my team, and it is disappointing that we left the wrong impression. I apologize for the way you were treated during your visit and assure you that this feedback will be addressed properly and with the right people. If there is anything more I can do to assist you or help improve your visit, please feel free to reach out. Best, Bob Ferguson - Sales Manager - 317 705 7875

August 14, 2022

Mike Danielson demonstrated extraordinary customer service from the beginning to the end of my trade-in / car buying journey. I went further out of the way to go to Tom Wood for the enhanced customer More

by Stephen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Tom Wood Subaru responded

Stephen, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Mike and the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

August 10, 2022

Nice people to work with and took time to help us understand all areas of getting our new ca More

by lane.kathie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Tom Wood Subaru responded

We love seeing reviews like this! We're so glad our team provided friendly and informative service that accommodated your needs. From everyone at Tom Wood Subaru, enjoy your new ride!

August 04, 2022

We are from Fort Wayne, IN. When we tried to purchase a car from the local dealership here, they tried to add on over 5500 dollars worth of add-on's after delivery from the manu More

by PhilR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Wilska
Aug 04, 2022 -

Tom Wood Subaru responded

"Kind, patient, and understanding" are words we love to see in our customer's feedback. We will certainly let Zach know that you had a great experience shopping with him and that his product knowledge made your visit a success from start to finish. Thank you for choosing Tom Wood Subaru and we wish you many safe and happy miles!

July 28, 2022

It’s my first time sending my car there and the price was good and everything worked out great More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Tom Wood Subaru responded

Ed–Thank you for sharing your satisfactory experience with our team at Tom Wood Subaru. We are grateful for your business and hope to see you again!

July 26, 2022

Enjoyed my experience at Tom Wood Subaru, Sales Staff are knowledgeable, easy to work with and communicate well. Would recommend without hesitation. More

by Crowell1854
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Tom Wood Subaru responded

Thank you for the 5-star review of Tom Wood Subaru! We are thrilled you had a delightful time with our team. We appreciate your recommendation and hope to see you again!

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