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Tom Wood Subaru

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.9
1,094 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,094 reviews

May 12, 2023

Efficient, pleasant staff. Good communication. Reliable work done in a timely manner. I'm very pleased. More

by larry.mcspadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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May 12, 2023 -

Tom Wood Subaru responded

Larry, thank you for sharing your top-notch service experience at Tom Wood Subaru! Come by anytime!

May 11, 2023

The people there are great! I’m always told the status of my vehicle and given choices. Never pressure. More

by Lovinmath
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric?
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May 11, 2023 -

Tom Wood Subaru responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

April 29, 2023

Joe Shanholt took care of our car and gave us truly professional service from start to finish to insure that it was ready to go right on time as promised. The service could not have been better, both More

by trains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shanholt
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May 01, 2023 -

Tom Wood Subaru responded

It's fantastic to hear that Joe provided top-quality service and was able to ensure that your vehicle was ready on time. Our team shares your passion for quality results, and we are glad that we were able to fully meet your expectations during your visit. We can't wait to continue taking care of you here at Tom Wood Subaru!

May 01, 2023 -

trains responded

Both my wife and I have enjoyed dealer service from many car dealers in several states and the Service from Tom wood has been super good. In fact, it could not be better. We have purchased two Lexus cars, several years ago, liked the service so much we now have a Porsche and Subaru serviced by them. In every case the service has super good. Joe was outstanding as their technicians are professionals and take pride in their work. They take pride in their work and we take pride in their service.

May 01, 2023 -

trains responded

We will be back as needed and / recommended.

April 29, 2023

Mike was great to work with, very personable. I appreciated his ability to make me feel at ease, no pressure. More

by Hochstetlerfam3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Tom Wood Subaru responded

We're glad Mike's friendly demeanor put you at ease during your visit. Our team at Tom Wood Subaru believes a no-pressure approach is best when it comes to car buying, and we're happy to hear that was your experience. Thank you for taking the time to share your feedback with us!

April 19, 2023

I Have done business with this dealership for 10 years and always receive great service. Thank you. More

by Rippleduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Tom Wood Subaru responded

Thanks for the great review of Tom Wood Subaru! We are so glad to have your loyal business.

April 19, 2023

Nice to work with. Been a Subaru owner for over 10 years. Maintenance service is good. More

by Rippleduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Tom Wood Subaru responded

We are so glad to have you as part of the Subaru family! Thanks for this positive feedback.

April 07, 2023

Michael, my service advisor was excellent in listening to my request and updating me after we idea were completed. More

by J Ramblin Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael A. Service Writer Express Service
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Apr 18, 2023 -

Tom Wood Subaru responded

Thank you for the review! We appreciate the kind feedback about Michael and hope to see you again at Tom Wood Subaru. Safe travels!

April 02, 2023

Since this is our 15th Subaru, when I walk into the sales area the question isn't if I'll buy a Subaru or some other brand elsewhere, it's what model. This time it is an Ascent. Mike Danielson made the whole More

by Jjmcs58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max, 5 stars
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Apr 03, 2023 -

Tom Wood Subaru responded

Thank you for the review! We are so glad to hear that Mike delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Tom Wood Subaru!

March 24, 2023

We’re thrilled with our new Subaru. Mike created a seamless and enjoyable buying experience. This was our second purchase through Tom Wood Subaru and continue to receive top notch servi More

by davis41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Tom Wood Subaru responded

Davis, thank you for the review! We are so glad to hear that you had a successful purchase experience working with Mike and the Tom Wood Subaru team. Drive safely, and we hope to see you back!

March 23, 2023

Jerry the service manager and Joe the advisor were very good and so kind. Thank you More

by martinfamily0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Mar 23, 2023 -

Tom Wood Subaru responded

We are thrilled that you had such a positive experience with Jerry and Joe! Thank you for choosing Tom Wood Subaru and for sharing your support. Drive safely!

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