Tom Wood Subaru

Great experience Chriss answered all of my questions and worked through numerous scenarios to meet my wishes. The entire staff was very friendly and not pushy at all. Chriss answered all of my questions and worked through numerous scenarios to meet my wishes. The entire staff was very friendly and not pushy at all. More

Friendly and efficient customer service I worked with Tony and he was fantastic, came in on his day off to make sure I got what I was wanting! He was fantastic to work with. He had all the p I worked with Tony and he was fantastic, came in on his day off to make sure I got what I was wanting! He was fantastic to work with. He had all the paperwork, carfax and keys waiting for me when I got there! I would recommend this dealership to anyone! More

Smooth process Nick Wade took the time to answer my questions before I came into the dealership. He was quick with email and the translation was smooth. Nick was ver Nick Wade took the time to answer my questions before I came into the dealership. He was quick with email and the translation was smooth. Nick was very knowledgeable and made us feel comfortable throughout the experience. More

Good- Straight forward and low stress Tom Wood Subaru is great. I worked with Mike Danielson. He answered all my questions and explained things to me to help me better understand my option Tom Wood Subaru is great. I worked with Mike Danielson. He answered all my questions and explained things to me to help me better understand my options. He was transparent in what he was thinking and his previous experience selling cars. I didn't feel that I was pushed into making any decisions. After I got the car he showed me the service department and how it would work when I needed to service the vehicle. I appreciated the details and one on one attention in my car buying experience. More

Excellent to work with Tony Birshfield was excellent to work with!!! He went above and beyond taking care of us and meeting our needs!!! Very friendly staff and very courteo Tony Birshfield was excellent to work with!!! He went above and beyond taking care of us and meeting our needs!!! Very friendly staff and very courteous!!! We highly recommend Tom Wood Subaru and especially Tony Birshfield!!!! Thanks!!!! More

Happy Lab Parents My husband and I wanted to test drive a used 2017 Forester. We’ve been on the hunt for a small SUV capable of managing our 100 lb black lab better tha My husband and I wanted to test drive a used 2017 Forester. We’ve been on the hunt for a small SUV capable of managing our 100 lb black lab better than my old 2009 Cobalt. Nick was happy to help and gave us detail into Subaru, the Forester, and a tour of the dealership. The Forester test drove great, but we didn’t want to commit that night. Nick didn’t push us and wanted us to feel comfortable with our decision. We’re definitely not impulse people. A day later we decided that’s what we wanted to buy. Nick setup another appointment with us to do the financing side the next evening. Made it super easy and stayed late with us after the dealership closed. Our F&I manager wasn’t pushy and made it a super quick process. Thank you Nick and Tom Wood staff for the help and stress free car buying! More

It's a nice and smooths process, I like it. I got a reasonable price for my trade in car, and good price to buy the new one as well. My husband got his car at there, too. I got a reasonable price for my trade in car, and good price to buy the new one as well. My husband got his car at there, too. More

Very favorable and fair I was treated well and they were responsive, fair-dealing and easy to work with. I am more than pleased with the purchase I made. Moreover, this dea I was treated well and they were responsive, fair-dealing and easy to work with. I am more than pleased with the purchase I made. Moreover, this dealership clearly wanted to work with me to reach a fair deal, whereas other dealers I went to were somewhat aloof. More

A positive experience I typically despise going into new car dealerships. I went to Tom Wood because they had the Subaru Outback I was interested in. I was met at the door I typically despise going into new car dealerships. I went to Tom Wood because they had the Subaru Outback I was interested in. I was met at the door by Chris Cheatham who was very polite and 'non pushy' through the the whole process which was spread out over several visits and a couple of weekends. The rest of the staff was pleasant as well. More

12,000 mile checkup Polite and fast service, car was cleaned, oil change done in a flash. I appreciated the service and would highly recommend the dealership for service. Polite and fast service, car was cleaned, oil change done in a flash. I appreciated the service and would highly recommend the dealership for service. More