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Tom Wood Subaru

Indianapolis, IN

4.8
1,127 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,127 reviews

December 09, 2025

Service and service writer, Camryn, is excellent here at this dealership. Everyone worked hard to get my car serviced the same day so I would not have to return for a repair that was diagnosed as “needed” n More

by Cheryl
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Camryn
Dec 09, 2025 -

Tom Wood Subaru responded

Cheryl, we're pleased to hear you felt you're in good hands with Camryn and the team! We appreciate your business and look forward to helping you at Tom Wood Subaru in the future.

November 30, 2025

As always, excellent and efficient service at Tom Wood, and Todd, our service advisor, was so helpful with advice and observations about our Outback. As a guy who worked on my own cars in the 1960s and for More

by tom
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd VonBlon
Dec 02, 2025 -

Tom Wood Subaru responded

Tom, knowing your Subaru Outback is in good hands means the world to us! We’ll be sure to pass on the kind words to Todd as well. Thank you from all of us at Tom Wood Subaru and we hope to see you again!

November 17, 2025

The service was fast and efficient. Everyone seemed genuinely happy to help get the job done. More

by joni.heugel
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Recommend Dealer
Yes
Employees Worked With
Eric
Nov 17, 2025 -

Tom Wood Subaru responded

Joni, it was our pleasure to assist you. Thank you from all of us here at Tom Wood Subaru!

November 12, 2025

Dealer charged me 2. 7% to use my credit card but did not tell me until work was done. I have had all my work done at this dealership oil changes, engine work , tires, We More

by douglas_staite
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Brandon Miller
Nov 13, 2025 -

Tom Wood Subaru responded

Douglas, I'm surprised to see your feedback. We expect full transparency with our guests, and I'm so sorry that your visit fell short of our expectations here. I understand why this would be frustrating, and I can assure you that we will use your comments as a coaching opportunity with our team. I would hate to lose your business over a miscommunication. If you're willing to discuss this, please call me. Thank you, Russell Stevens - Service Manager - 317-705-7024

October 11, 2025

Excellent service and good communication. Advisor constantly kept me updated along the way. The only place I service my car. More

by woo18
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Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfred
Oct 14, 2025 -

Tom Wood Subaru responded

We truly appreciate your continued trust in our team! Thank you for choosing Tom Wood Subaru and for sharing your support for our team. We'll see you next time!

October 09, 2025

This is only my second service for my auto. Carolyn was businesslike and enjoyable as well. She answered my questions. More

by Dumbo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Camryn
Oct 09, 2025 -

Tom Wood Subaru responded

We are pleased to read your feedback! Thank you for choosing Tom Wood Subaru and for sharing your experience with Carolyn. We look forward to your next visit!

October 03, 2025

Felt a littie rushed through the process of explaining the features of the car. Did not get a clear understanding of the controls. Was told.we would be contacted by some one to go over the controls. Have More

by Ronhschmitt1
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Danielson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru, and congratulations on your new car! We apologize for any rush during the initial visit and hope you get all your questions answered at your next appointment. In the meantime, please feel free to reach out if there's anything else we can do to help!

Oct 06, 2025 -

Ronhschmitt1 responded

Hoping for clarity after our visit Thursday. Reading manuals is overwhelming and not really straightforward. Size of picture hard to see and having to jump around in manual cumbersome

October 02, 2025

After 5 1/2 years of absolute trouble, free ownership of the best car on the road, my check engine light came on. A small sensor needed to be replaced. Covered under my warranty! So I got the oil changed an More

by rich5eagle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Curtis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Van Bron
Oct 03, 2025 -

Tom Wood Subaru responded

Thank you for sharing your love for Subaru and your glowing review of our team at Tom Wood Subaru! We're thrilled you're back on the road smoothly, and we couldn't be happier to have you as part of our family. Safe travels!

September 26, 2025

We have always been happy with sales and service at this dealership. Great job. Keep up the good work. More

by Ssj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd VonBlon
Sep 29, 2025 -

Tom Wood Subaru responded

Thank you for your continued support and kind words! We look forward to serving you again at Tom Wood Subaru!

September 25, 2025

Everything was made very easy from start to finish. Salesman was very knowledgeable and able to answer any questions we had. More

by chet59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Tom Wood Subaru responded

It's awesome to hear our team made the process seamless and shared their expertise at every step. We truly appreciate your business and hope you love your new ride! See you next time at Tom Wood Subaru, Chet!

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