Tom Wood Nissan
Indianapolis, IN
Filter Reviews by Keyword
By Type
Showing 777 reviews
Great experience! Tim was quite accommodating and helpful in finding and providing the vehicle of my choice. I never felt pressured. He spent extra time explaining th Tim was quite accommodating and helpful in finding and providing the vehicle of my choice. I never felt pressured. He spent extra time explaining the nuances of my new Murano. Thanks Tim!! More
Easy experience ! We had a great car buying experience at Tom Wood Nissan! Ken Kassenbrock, Jeff Altman and the whole Tom Wood Crew were a pleasure to work with. Jeff We had a great car buying experience at Tom Wood Nissan! Ken Kassenbrock, Jeff Altman and the whole Tom Wood Crew were a pleasure to work with. Jeff stayed late with us on a Friday night and we returned Monday to seamlessly purchase the vehicle, everything was ready and set up for us! More
Super Service I had an issue with my pick up truck Eric took care of the problem kept me informed along the way and when I arrived to pick the truck up the team th I had an issue with my pick up truck Eric took care of the problem kept me informed along the way and when I arrived to pick the truck up the team there had washed and vacuumed my truck. Perfect! More
Roy Smith Titan HD Tim Walls and Dave Harris were fantastic in helping me purchase my new truck. They answered all of my questions and made my experience fun. I highly s Tim Walls and Dave Harris were fantastic in helping me purchase my new truck. They answered all of my questions and made my experience fun. I highly suggest looking both of these guys up when you are shopping for a new vehicle. More
Great service from start to finish. Tim made the process easy, and John secured us excellent financing. A great experience overall, and we’ll recommend Tom Wood Ni from start to finish. Tim made the process easy, and John secured us excellent financing. A great experience overall, and we’ll recommend Tom Wood Nissan to our friends. More
Amazing Jeff was great, he answered all my questions and made the whole car buying process super easy. I will definitely go back for my next car purchase. Jeff was great, he answered all my questions and made the whole car buying process super easy. I will definitely go back for my next car purchase. More
New Maxima I had a great experience at Tom Wood Nissan on 10/31 and drove away in a new Maxima. Scott Herrman met me and provided detailed information in a frie I had a great experience at Tom Wood Nissan on 10/31 and drove away in a new Maxima. Scott Herrman met me and provided detailed information in a friendly and professional manner. We took a test drive and he provided a detailed description of all the features of the new car. All dealings were prompt, professional, and timely. I would highly recommend Scott to anyone! More
Complete Understanding of my Needs! We had a very tight timeframe to lease a new vehicle because our prior vehicle was classified by the insurance company as a total loss. I literally o We had a very tight timeframe to lease a new vehicle because our prior vehicle was classified by the insurance company as a total loss. I literally only had 3 days to secure a new lease vehicle so I called Scott Herrman at Tom Wood Nissan since he leased us our last vehicle. I informed Scott of my tight schedule and 1 hour later I was in Scott's office signing the lease paperwork for a brand new 2017 Nissan Sentra. Scott knew exactly what I wanted and found the perfect car on their lot to fit all of my needs. We spent a total of 90 minutes at the dealership and was driving away in our new leased Sentra. That is what I call completely understanding your customer's needs! Great Job Scott! More
Not happy with how the service department handled this visit We were told the recall parts were in when appointment was made. when my daughtered Dropped the car off, she was told not all parts were in and had We were told the recall parts were in when appointment was made. when my daughtered Dropped the car off, she was told not all parts were in and had to leave the car at the dealer or sign a waiver in order to get the car back. They did give us a loaner but I was upset that they didn't relay this information prior to the visit. I'm still unhappy over the whole situation. More
Fast and understanding my time was valuable Call Tim told him what vechele I wanted and when j got to dealership car was ready all negotiators was done on the phone on the way to dealership so 3 Call Tim told him what vechele I wanted and when j got to dealership car was ready all negotiators was done on the phone on the way to dealership so 30 minutes I was there and gone That the way to buy a car More