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Tom Wood Nissan

Indianapolis, IN

4.8
777 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 777 reviews

June 15, 2018

One great turn We have been Tom Wood customers for years. Sales staff is always very helpful and the service department has always met or exceeded our expectation. More

by Carguy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Haitt, Scott Herrman
Jun 18, 2018 -

Tom Wood Nissan responded

So pleased to know you’re pleased. Stop by again soon and let us know how things are going. We never tire of seeing our customers!

June 14, 2018

Oil change Very disappointed with experienced. Asked for a std oil change which is typically 34.95. Told in oast std price. Told this time needed a couple More

by Tm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
Jun 19, 2018 -

Tom Wood Nissan responded

Thank you for taking the time to comment. To keep this simple, I feel it would be best to speak directly so I can take a look at our records and keep you as a customer if we can. Please contact me at 317-688-6000, or via e-mail at ken_kassenbrock@tomwood.com. Thank you. -Ken Kassenbrock, General Manager at Tom Wood Nissan.

June 11, 2018

Great experience! Todd Lloyd was amazing it was a pleasure working with him. I am beyond pleased with my experience with him at Tom Wood. When I first came I was anxiou More

by Shughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
Jun 12, 2018 -

Tom Wood Nissan responded

Our job is to help you get what you want. We’re glad to know we were successful. Stop by anytime!

June 11, 2018

Returning customers Really helpful and got us in a new vehicle with a payment we can afford. I’m happy with the service I received and will return again in the future. More

by Tdub123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Walls
Jun 11, 2018 -

Tom Wood Nissan responded

Few things in life feel as great as driving a new car. We’re pleased you found yours with us. Thanks for telling everyone you were pleased, too!

June 09, 2018

AMAZING LEASING EXPERIENCE! The car buying process can be frightening. It is a major financial decision. I was not in the market for a vehicle. My 18 yr SUV was beyond repair More

by KENYAT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Scott
Jun 11, 2018 -

Tom Wood Nissan responded

Even after 50 years in the business, we still enjoy it when someone says nice things about us. We hope you’re enjoying your new vehicle, and that we’ll see you again soon!

June 08, 2018

Great service! If you ever need a new or used car you should definitely contact Scott Herrman at Tom Wood Nissan. He has sold my husband and me three cars and More

by Cat123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Jun 11, 2018 -

Tom Wood Nissan responded

We’re glad you’re happy with your Pathfinder…and with us! Please feel free to tell others. We’re proud of the way we treat people, and we’ll do the same for them.

June 06, 2018

Came in for a used Nissan Maxima Came in looking for a certified Maxima. Had the car ready when I came in (called 20 min ahead) and had no wait to get into the car look it over and go More

by Zane
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Winebar
Jun 06, 2018 -

Tom Wood Nissan responded

We see you’re pleased with your new Maxima, and pleased with us. Great! Tell others. We’d love to help them, too.

June 04, 2018

My new Murano I love my new car. Tim was a pleasure to do business with!! He was very knowledgeable and answered all of my questions. He was fantastic. More

by Mbarney8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Walls
Jun 05, 2018 -

Tom Wood Nissan responded

So pleased to know you’re pleased. Stop by again soon in your new vehicle and let us know how things are going!

June 02, 2018

Very professional and kind people Kevin was very polite kind and professional when it came to finding the right car for me im so happy with hiw he helped me out More

by Civicsi1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Winebar
Jun 04, 2018 -

Tom Wood Nissan responded

Few things in life feel as great as driving a new car. We’re pleased you found yours with us. Thanks for telling everyone you were pleased, too.

May 31, 2018

We had a very pleasant experience, without pressure When we went in to look at a 2018 Nissan Pathfinder three weeks ago, we were concerned about sales pressure if we asked to drive a vehicle. Kenny Sco More

by MAC1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Scott
Jun 01, 2018 -

Tom Wood Nissan responded

Two great things: A new Pathfinder and an excellent review! That means you’re happy and we’re happy. Thank you so much.

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