Tom Wood Nissan
Indianapolis, IN
Filter Reviews by Keyword
By Type
Showing 777 reviews
One great turn We have been Tom Wood customers for years. Sales staff is always very helpful and the service department has always met or exceeded our expectation. We have been Tom Wood customers for years. Sales staff is always very helpful and the service department has always met or exceeded our expectation. Scott met past expectations and raised the bar. More
Oil change Very disappointed with experienced. Asked for a std oil change which is typically 34.95. Told in oast std price. Told this time needed a couple Very disappointed with experienced. Asked for a std oil change which is typically 34.95. Told in oast std price. Told this time needed a couple. Does not appear as a couple on website. Had a tire puncture. Mentioned I had purchased a tire warranty from them. Person struggled to find it. Did not know how to handle. Was also charged a shop fee Overall felt I was over charged Normally a good experience. This made me evaluate if I should return. More
Great experience! Todd Lloyd was amazing it was a pleasure working with him. I am beyond pleased with my experience with him at Tom Wood. When I first came I was anxiou Todd Lloyd was amazing it was a pleasure working with him. I am beyond pleased with my experience with him at Tom Wood. When I first came I was anxious about getting a new car. Todd made me feel comfortable and helped answer all of my questions. He understood my needs and helped me find the PERFECT vehicle that I absolutely love!!! My experience at Tom Wood has been a great one! Would highly recommend to everyone. More
Returning customers Really helpful and got us in a new vehicle with a payment we can afford. I’m happy with the service I received and will return again in the future. Really helpful and got us in a new vehicle with a payment we can afford. I’m happy with the service I received and will return again in the future. More
AMAZING LEASING EXPERIENCE! The car buying process can be frightening. It is a major financial decision. I was not in the market for a vehicle. My 18 yr SUV was beyond repair The car buying process can be frightening. It is a major financial decision. I was not in the market for a vehicle. My 18 yr SUV was beyond repair so I had to make a very major and unexpected decision FAST. Kenny Scott stepped in when I wandered in unknowingly as they were closing. He introduced me to the Nissan SUV models and was patient and informative. I returned the next day due to how incredibly professional he was. Again, he was patient, thorough, kind, funny and concise. I was unexpectedly excited about spending unexpected money! Thank you, Kenny!! You truly blessed me and I am extremely grateful. The staff I encountered were all kind, accommodating and genuine. I recommend Tom Wood Nissan to anyone in the market to lease or buy a well manufactured vehicle with complete peace of mind. No pushy, high pressure sales. Just good ole fashioned customer service. Thank you! More
Great service! If you ever need a new or used car you should definitely contact Scott Herrman at Tom Wood Nissan. He has sold my husband and me three cars and If you ever need a new or used car you should definitely contact Scott Herrman at Tom Wood Nissan. He has sold my husband and me three cars and we couldn’t have been happier with each purchase. He is responsive to your specific needs and will work diligently to see that you get exactly the right car. Our most recent car is a used Pathfinder that my husband really likes. We are very pleased with the care and concern that Scott showed us in purchasing this vehicle and certainly will call upon him again when we need a new car. More
Came in for a used Nissan Maxima Came in looking for a certified Maxima. Had the car ready when I came in (called 20 min ahead) and had no wait to get into the car look it over and go Came in looking for a certified Maxima. Had the car ready when I came in (called 20 min ahead) and had no wait to get into the car look it over and go for a drive. Kevin was great and very knowledgeable. For my next vehicle purchase, I will look to Tom Wood first. More
My new Murano I love my new car. Tim was a pleasure to do business with!! He was very knowledgeable and answered all of my questions. He was fantastic. I love my new car. Tim was a pleasure to do business with!! He was very knowledgeable and answered all of my questions. He was fantastic. More
Very professional and kind people Kevin was very polite kind and professional when it came to finding the right car for me im so happy with hiw he helped me out Kevin was very polite kind and professional when it came to finding the right car for me im so happy with hiw he helped me out More
We had a very pleasant experience, without pressure When we went in to look at a 2018 Nissan Pathfinder three weeks ago, we were concerned about sales pressure if we asked to drive a vehicle. Kenny Sco When we went in to look at a 2018 Nissan Pathfinder three weeks ago, we were concerned about sales pressure if we asked to drive a vehicle. Kenny Scott was a joy to work with. . . he was helpful and let the vehicle sell itself on it's merits. We felt very good about the product and about Kenny. We even went next door to the Honda dealer to look at the Pilot, and it wasn't the same. Kenny knew we were going there and handled that well. We came back two days later after thinking about the vehicle and bought it with Kenny's help. More